Sandman Hotels Central United States hotels

"Fast internet and room service. Very accommodating. "

"Ridiculous parking charge, no parking garage for the building, the Sofitel would have been a much much better choice, the price difference of 80 dollars between the two places was made null by the price of parking, which is included in the booking for the Sofitel and also a far far superior establishing."

"Amazing service"

"Very nice and clean property. Loved the location since it was close to the Galleria."

"Great job from the team."

"The location was great, near plenty of restaurants and shopping. The room was a great layout plenty of space. "

"Absolutely the worst hotel experience I’ve had. We were initially given a room that was already occupied, walking in on strangers at 1am felt incredibly unsafe, especially as a group of women. Staff showed little urgency or concern. What followed was a series of poor “solutions” and ongoing issues: an upgrade that didn’t accommodate our group, lack of basic amenities (they claimed to have no pillows), repeated calls just to receive towels, and advertised bar offerings that weren’t even available but advertised all across the hotel. The most alarming moment came when a glass shelf fell off the wall overnight, thankfully no one was hurt, but it could have been dangerous. Between the disorganized service, lack of accountability, and overall experience, this felt far below standard. I would not stay here again or recommend it."

"Yes"

"The staff treated us like second rate because we booked through Expedia. The sheets had a blood stain, the shower pressure was horrible and the shower looked dirty."