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"Property is old but amenities & location is great"

"All"

"The Taj Mahal Palace Hotel is simply the best, why stay anywhere else? Staff are friendly and attentive and nothing is overlooked by them. One day I was reading a book, next day I found a lovely Taj bookmark left beside the book. Fruit in your room, all essentials restocked everyday, all my cosmetics beautifully arranged and everything neatly tidied away. Food and drink service is exceptional in bar and restaurants - The Golden Dragon restaurant is particularly memorable. A window seat for breakfast so that I could look out at The Gateway of India and the Bay. Nothing is too much for The Taj staff. Outstanding service, warmth and hospitality. The building itself is beautiful, historic and fascinating too."

"As always, our visit to Taj Lands End was a very special part of our trip to India. The facilities are second to none. The hotel and rooms are meticulously clean and well maintained. All staff are all exceptionally kind, friendly and supportive. Our special thank you to Sakshi who went above and beyond to make this stay very special indeed. "

"Locker did not work. Water was leaking and also water dripped in the bathroom. Property seems new but plumbing looks awful. Checkin experience was good but my complaints were not taking seriously. I told them I will Not stay again and front desk cared nothing to get my business back. "

"I checked in at 11:30 PM. I was given a very dirty and smelly room, which made me uncomfortable."

"Yes"

"Perfect"

"Food was really great. We received a drop to airport and it was included in our stay."