Find Hotel with a Concierge in Cedar Rapids, IA

"I am a disabled traveler who uses a wheelchair. The room I stayed in was freshly remodeled and yet the bed was the old fashioned “high bed”! I was very disappointed. I could barely get up to it to sleep! The door had no lowered peep hole and the closet had no lowered closet rod, only 2 shelves. The roll in shower was nice, but had no curtain to protect your parked wheelchair from getting wet. All this is unacceptable! The only saving grace was that the pool had a chair lift! It was broken at first, but I had the front desk staff put in a work order and engineering had it fixed by the next day. I actually got to go swimming! All in all the staff was excellent, the room was poor, and the pool was good."