住宿景觀

巴萊科岡飯店的評分

3 out of 5
巴萊科岡飯店
Buaya Beach, Sicogon Island, Carles, Iloilo

評論

9.0

太棒了

10 分,有夠讚;14 則評論中有 9 則" "
8 分,不錯哦;14 則評論中有 4 則" "
6 分,一般般;14 則評論中有 0 則" "
4 分,不太好;14 則評論中有 1 則" "
2 分,很糟糕;14 則評論中有 0 則" "

9.0/10

整潔度

9.2/10

員工素質

7.6/10

設施服務

8.6/10

住宿環境和硬體

7.4/10

環保程度

評論

10/10 有夠讚

Editha

於 2024 年 4 月住了 2 晚

10/10 有夠讚

Martín

情侶出遊
All good
於 2024 年 3 月住了 3 晚

10/10 有夠讚

Trisha Kate

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Mohammad

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
There should be more local food options and take advantage of the great resources in the community around the property instead of offering very basic foreign menu.
於 2024 年 2 月住了 3 晚

4/10 不太好

Victoriano

情侶出遊
不喜歡:員工素質、設施服務和住宿環境和硬體
I came to this Island to unwind in Balay Kogon but as soon as I arrived I became frustrated and dissappointed as to how they treat their costumer. They lack communication and follow through, they misled the guest (moving to another property). They need to improve their costumer service, they need to be proactive, the cleanliness is appaling, not much activity in the Island to do with, the restaurant doen’t have much choices. I expected more in this property Island but I didn’t get what is there to offer in their website. I am So dissppointed especially the costumer service and their lack of communication before and during in the Island. There is a terrible in the toilet, same is through in their commin toilet. They need to address this issues for the guest to be able to enjoy their stay. They also need to know what to they mean about the word complimentary as I dont think they understand fully. I met the property manager and we discussed a lot of things but not the issues I had with the property. And they have to removed the Balay Kogon in all the booking websites as they used this as a trap for you to booked then it is not available. Shame we didn’t get what we booked for but definitely I will not come back at all. They need to improve in all aspect to be able to be competitive enough. I have never experience such a terrible service in a private island property until this moment. You have potentials develop the people who work in the property.
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Norita

喜歡:整潔度、員工素質和住宿環境和硬體
Everyone does way and beyond to make our stay wonderful!!!
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Cesar

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a good time and we came back. The best resort and staff are amazing.
於 2024 年 1 月住了 2 晚

8/10 不錯哦

CarolineUy,Iloilo City

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Balay Kogon is beautiful because the properties are detached and its charming because of its cogon roofs. The gardens are lush and well taken cared off. The staffs are very helpful and courteous.
於 2019 年 2 月住了 2 晚
Ave 於 2019年3月6日回覆
Dear Ms. Caroline Uy, Thank you once again for choosing to stay with us. We're glad that you find our resort beautiful and that you're happy with our services. We hope to see you again soon. Regards, Ave Mae Pili

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Had a wonderful time in Balay Kogon. They have the friendliest staff.
於 2019 年 1 月住了 3 晚
Ave 於 2019年1月28日回覆
We are very happy that you enjoyed your stay with us. We hope to welcome you again. Regards, Ave

10/10 有夠讚

Pablo,Vancouver

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location is amazing and resort is perfect getaway and be with nature. Staff is wonderful, patient, funny and brings that local Sicogon hospitality that is unmatched. The rooms are wonderful, clean, peaceful and has everything you need. We stayed here for a week when others only 2-3 days and was worth every day of the stay for peace and quiet. Isolation is not for everyone as some might not be cool with eating only in one place, no wifi, and just the ocean and mountain as your playground. But for those that really want to get away from it all, this is it!
於 2018 年 12 月住了 7 晚
Ave 於 2019年1月2日回覆
Hi Mr. Pablo, Happy New Year! Thank you very much for your good reviews on your recent stay with us. We hope to see you again soon. Best regards, Ave Mae Pili

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Not crowded! Amazing stay
Amazing stay. Place was not overcrowded. Staff was friendly. Has a relaxing stay. Maybe more variety of food for be better. Will recommend to friends.
於 2018 年 11 月住了 2 晚
Ave 於 2018年12月10日回覆
Dear Valued Guest, Thank you once again for spending your holiday in Balay Kogon. We're glad that you enjoyed your stay with us. We'll take note of your suggestion regarding the food. We hope to see you again soon! Regards, Ave Mae Pili

10/10 有夠讚

Katrina

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The view was spectacular! This is the place to get away from city life and just relax. Island hopping is available and at your own pace: you can stay longer or shorter at any stop. Did I say views were spectacular?
於 2018 年 11 月住了 1 晚
Ave 於 2018年12月10日回覆
Hi Ms. Katrina, Thank you once again for spending your holiday with us. We 're glad that you enjoyed your stay in Balay Kogon. We hope you'll recommend us to your families and friends. Regards, Ave Mae Pili

10/10 有夠讚

JOHN RONALD

RELAX...
excellent place and ambiance was very peaceful....no wifi signal that made the family more conversation...
於 2018 年 8 月住了 1 晚
Ave 於 2018年10月19日回覆
Dear Mr. John Ronald, Thank you once again for choosing Balay Kogon for your vacation destination. We hope you enjoyed your stay with us and we look forward to welcome you again soon. Regards, Ave Mae Pili

8/10 不錯哦

Cheche,Imus Cavite

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It is definitely a REPEAT PLACE for us looking forward to comeback again soon. Just a suggestion: The nearby fisherman folks is a community worth tapoing. They can provide the freshiest catch. We were able to buy crabs and fish there but was charged corkage fee. I know that this is a hotel guidelines but this should apply to guest not buying their food in the hotel. We ordered our food in the hotel 3 main courses with desserts and drinks but still ended up paying extra for seafoods not even available in the hitel tht day. They should replace the noozles of their toiletries. I ended up fixing them each time I use them. The heater is not working well. Imagine taking a shower wth water so cold and abruotly changed into HOT water and nack again to COLD all within 2 mins in the shower! That was quite an experiece. What’s commendable are the very helpful staff particularly the security guards, Mae who helped us wth ICE when my daughter had a sprain late at night. Kim our waiter was oarticularly attentive to us as well. Pizza and burgers will be a great addition to ur menu.
於 2018 年 8 月住了 2 晚
Ave 於 2018年10月19日回覆
Dear Ms. Cheche, Thank you once again for choosing Balay Kogon as your vacation destination. We are happy that you enjoyed your stay with us. Your comments and suggestions are very important and highly appreciated that's why we ensure you that these will be shared to our operations team so we can further improve our services. We look forward to welcome you again soon! Regards, Ave Mae Pili