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"Nice view of the harbour from the room. Room is spacious and food is great"

"This Hotel/Onsen was very relaxing with nice facilities. The Mikimoto pearl shampoo and body wash that was provided in each room was amazing. The Onsen options was amazing as well the Breakfast and dinners was very high quality and delicious. The shuttle that runs you to the station every hour was very convenient and on time. We had a fantastic stay."

"Staff: very friendly. They are very responsive to my questions. I managed to ask for pick up service just several hours before my arrival. They are able to entertain my request. At the property, staff is very friendly. I feel at home. Location: the onsen hotel is near utsumi station. There is a free pick up service from the station. A wonderful sea view from the room. Can walk along the coast anytime. There are a lot of restaurants nearby. But we chose to dine in at the hotel. Cleanliness and size : clean and spacious. The hotel probably spends a lot of money on the maintenance. The hotel looks very grand but at the same time looks very ‘japanese’. I have been to many onsen hotels and I would say this one is the best at this reasonable price! Highly recommended if you go to Nagoya "

"The hotel was exquisite! Comfortable beds and modern decor. Extremely comfortable. We got breakfast with our stay and we're so glad we did. What an amazing spread! The only thing lacking was juice. Highly recommended!"

"What I didn't like. A receptionist woman was not friendly. Staffs at Buffet looked tired and they didn't smile. There was nearly no table service. I used a humidifier in a room. Then, my room started to smell terrible. What I liked about Bath facilities was excellent. They added a stone sauna. The basket to carry was useful. The yukata set was convenient. Pick up service from ferry port was super helpful. The variety of buffet was impressive, but somehow, things tasted better 2 years ago. . "