Residences in Canillo

"Clean room, good location and superb breakfast to start off a long day on the slopes. If you’re looking for a nice place to crash while skiing you can go wrong "

"Hi In general is good hotel, didnt like 2 things bathroom is old and not very clean, and one dinner they ask us to wait around 20 min, didnt have free tables"

"Booked a room with one single bed on expedia, upon checking in i was told the room has two separate beds, and i had to pay some 30€ extra for a room with double bed, which i did, when i checked into the room i found two beds joined together., i could have done the same myself with the first room. It was a cheap move from the hotel receptionist. Otherwise, tge room was clean, quiet, specious, and the hotel was very well located meters away from the shopping scene."

"Rooms were spotless "

"our faucet was leaking in the bathroom. Our safe box was broken. The hotel elevator was super slow. The hotel needs some updating."

"Very basic accommodation, limited cooking facilities and lack of space to socialise."

"An outstanding hotel. We're were first time skiers and could not recommend this place enough for making it such an enjoyable experience. The shuttle up to the gondola and ski lockers made life so nice and the food, spa etc were all top notch. Lovely staff and vibe."

"Practical and well located space. "

"We booked a quadruple family room, which was superb. Spacious, contemporary design, separate toilet and bathroom and two TV's with plenty of hanging/storage space. Staff on the whole were friendly. We emailed ahead of time to ask if we could eat dinner in restaurant one evening and were assured that would be fine with no need to prebook. However, at the hotel the receptionist insisted that prebooking was required. Having showed her the email correspondence she reluctantly agreed that we could dine. Her manner was unwelcoming and abrasive. Restaurant and bar staff were friendly and kind though. Breakfast in the restaurant was enjoyable with omelettes and pancakes made to order. The dishes at the dinner buffet were tasty, but too limited. Pleased that we didn't include dinner in the package. Some public areas of the hotel are in need of refurbishment. Overall we were happy with our stay."