Residences in Canillo

"Great stay for the price"

"Good overall option to access resort. Beds are terrible and uncomfortable. Would need to improve confort related to that."

"Super friendly. Nice and tidy. Walk to the piste easily. Quiet at night. No noise. Really could not fault it. "

"I came here for years and loved it but the last two times left a sour taste in my mouth. Out of the 5 nights i"

"I booked and paid for my one night more than six months ago. A few days before my arrival I wrote to the hotel and informed them of my arrival time. I received an answer back telling me that I would be welcomed at that time. However, standing at the reception in the evening at my arrival, I was informed that I had no booking at the hotel. I showed the receptionist my confirmed booking. I showed proof of my payment. And I kept getting the same response: “You don’t have a booking, and there is no...

"Clean and tidy hotel "

"We were surprised that the sheets and pillows were provided separately and we had to put them on ourselves. The pillows were low quality and flat. The location is convenient though not walkable to a lift. The pool closes at 19:00 so don’t expect to go after dinner. "

"Booking and checking processes were very straightforward. Check in appeared to be between 17.00 and 19.00, so it was quite narrow time window, but I maanaged to make it during that time slot. Receptionist appeared to be very nice and helpful. Though, ability to understand and communicate in French is required. At the checkout reception presented to be closed, and keys were to be returned to the box outside the reception. The apartment presented to be well equipped and clean. Kitchen block had...

"The apartments are nice but the hotel is located at the junction of two mountain rivers which are very noisy. The internet said that the hotel had 24hr reception but it is only open for limited hours and closed on Tuesdays and Thursdays. The hotel swimming pool was also closed for the first part of our visit. Probably all this was incorporated into the price we paid but the advertising didn't state it."

"Nous avons beaucoup apprécié notre séjour, personnel sympathique, ambiance générale familiale et tranquille. Studio très fonctionnel, chambre enfant séparée. Nous avons eu la chance d’avoir un extérieur "

"Appartement, sympa, équipe, agréable et compréhensive. Je recommande."

"Apartment was soft cleaned. Bed confort are not good and would need to be changed same as sofa/bed. Location is good!"

"The property was ok. However, you have to rent the bed linen which I was informed at my check-in which isn’t great"

"L’appartement n’était pas très propre et en mauvaise état. Pas de couette, seulement des couvertures pleins de poussières, rien pour cuisiner convenablement…."

"Le canapé lit était dans un état déplorable. Le ménage n'était vraiment pas top à notre arrivée. Nous avons même du vide le lave vaisselle à notre arrivée. On est sensé faire le ménage à notre départ, mais il n'y a pas de serpillère et balai, seulement un aspirateur qui adorer ce qui peut. Je ne pense pas revenir"