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Torre Sofia great apartments & estudios

4.0 star property
Condo resort with an outdoor pool, a short walk to Plaza Las Americas

Choose dates to view prices

Photo gallery for Torre Sofia great apartments & estudios

Outdoor pool
Comfort Loft Estudio 1E | Private kitchen | Full-size fridge, microwave, blender, griddle
2 bedrooms, premium bedding, down comforters, individually decorated
Terrace/patio
Premium Apartment Apto - 4D - PH | Private spa tub

Popular amenities

  • Kitchen
  • Laundry
  • Outdoor Space
  • Parking included
  • Air conditioning
The current price is NT$1,765
NT$2,260 total
includes taxes & fees
Jul 27 - Jul 28

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Apartment Apto - 4D - PH

Premium Apartment Apto - 4D - PH | 2 bedrooms, premium bedding, down comforters, individually decorated

Premium Apartment Apto - 4D - PH

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Kitchen
Full-sized refrigerator/freezer
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Comfort Loft Estudio 1D

2 bedrooms, premium bedding, down comforters, individually decorated

Comfort Loft Estudio 1D

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment Apto - 3C

2 bedrooms, premium bedding, down comforters, individually decorated

Family Apartment Apto - 3C

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Apartment Apto - 4A

32-inch Smart TV with digital channels, TV

Family Apartment Apto - 4A

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Comfort Loft Estudio 1C

Comfort Loft Estudio 1C | Living area | 32-inch Smart TV with digital channels, TV

Comfort Loft Estudio 1C

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Loft Estudio 1A

Comfort Loft Estudio 1A | Living area | 32-inch Smart TV with digital channels, TV

Comfort Loft Estudio 1A

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment Apto - 2D

Family Apartment Apto - 2D | 2 bedrooms, premium bedding, down comforters, individually decorated

Family Apartment Apto - 2D

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Apartment Apto - 3D

Family Apartment Apto - 3D | 2 bedrooms, premium bedding, down comforters, individually decorated

Family Apartment Apto - 3D

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for City Apartment Apto - 2B

32-inch Smart TV with digital channels, TV

City Apartment Apto - 2B

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment Apto - 2C

2 bedrooms, premium bedding, down comforters, individually decorated

Family Apartment Apto - 2C

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Apartment Apto - 4C

2 bedrooms, premium bedding, down comforters, individually decorated

Family Apartment Apto - 4C

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Comfort Loft Estudio 1E

Comfort Loft Estudio 1E | 2 bedrooms, premium bedding, down comforters, individually decorated

Comfort Loft Estudio 1E

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 23 Ping (76 square meters)
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Loft Estudio 1B

Comfort Loft Estudio 1B | 2 bedrooms, premium bedding, down comforters, individually decorated

Comfort Loft Estudio 1B

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Apartment Apto - 3B

32-inch Smart TV with digital channels, TV

City Apartment Apto - 3B

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment Apto - 3A

32-inch Smart TV with digital channels, TV

Family Apartment Apto - 3A

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for City Apartment 4B

Full-size fridge, microwave, blender, griddle

City Apartment 4B

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 1 bedroom
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment Apto - 2A

Family Apartment Apto - 2A | Living area | 32-inch Smart TV with digital channels, TV

Family Apartment Apto - 2A

Highlights

Furnished patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Smart TV
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Map
9 Av. Sayil, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 5 min walk - 0.5 km
  • Dubai Palace Casino - 13 min walk - 1.1 km
  • Plaza 28 - 17 min walk - 1.5 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.9 km
  • Playa Tortugas - 9 min drive - 6.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Olive Garden - ‬6 min walk
  • ‪Los Tarascos - ‬3 min walk
  • ‪Vips - ‬4 min walk
  • ‪La Playita Seafood & Mojitos Bar - ‬2 min walk
  • ‪Tuch Cantina Yucateca - ‬5 min walk

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Torre Sofia great apartments & estudios

Condo resort with an outdoor pool, a short walk to Plaza Las Americas
This condo resort features an outdoor pool, concierge services, and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out, and tour/ticket assistance. Each condo has 2 bedrooms and offers free WiFi and a furnished patio. Guests will find a kitchen with a refrigerator, a microwave, and a kitchen island.
Torre Sofia great apartments & estudios offers 17 air-conditioned accommodations with hair dryers. Rooms open to furnished patios. These individually decorated and furnished accommodations include kitchen islands. Beds feature down comforters and premium bedding. Accommodations at this 4-star condominium resort have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads.

This Cancun condominium resort provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 32-inch Smart televisions come with digital channels.

Recreational amenities at the condo resort include an outdoor pool.

Languages

English, Portuguese, Spanish

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Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Kitchen

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen island
  • Microwave

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 32-inch smart TV with digital channels

Outdoor areas

  • Furnished patio
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Coworking space

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Location highlights

  • In the city center
  • Near a health/beauty spa
  • Near a hospital

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 17 units
  • Banquet hall
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: USD 100 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site
Property is located within an airport and access is restricted to airport travelers only
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number GJA2206271L9

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Torre Sofia great apartments estudios
Torre Sofia great apartments & estudios Cancun
Torre Sofia great apartments & estudios Condominium resort

Frequently asked questions

Does Torre Sofia great apartments & estudios have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Torre Sofia great apartments & estudios?

As of 2025/7/22, prices found for a 1-night stay for 2 adults at Torre Sofia great apartments & estudios on 2025/7/27 start from NT$1,765, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Torre Sofia great apartments & estudios pet-friendly?

No, pets are not allowed at this property.

How much is parking at Torre Sofia great apartments & estudios?

Extended parking is free at this property.

What time is check-in at Torre Sofia great apartments & estudios?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Torre Sofia great apartments & estudios?

Check-out is at 11:00 AM.

Where is Torre Sofia great apartments & estudios located?

Located in Downtown Cancun, this condo resort is within a 10-minute walk of Chopo Medical Laboratory and Plaza Las Americas. Royal Yak Casino and Sports Book and Amerimed Hospital are also within 15 minutes.

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Torre Sofia great apartments & estudios Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 74 reviews
Rating 8 - Good. 18 out of 74 reviews
Rating 6 - Okay. 5 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 5 out of 74 reviews

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kedjeloba

Liked: Cleanliness, property conditions & facilities
Great location. Clean and spacious apartment. Good wifi and convenient for remote working.
Stayed 3 nights in May 2025

10/10 Excellent

CLESIA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well maintained and super clean.
Stayed 5 nights in Mar 2025

8/10 Good

Ifigenia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really good location and clean apartment. Only thing I would say could be improved is just the power of the showers aside from that great stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to chill
Stayed 2 nights in Nov 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness, amenities, property conditions & facilities, communication
Extremely well and clean place. Close to pretty much everything!
Stayed 1 night in Oct 2024

10/10 Excellent

Tamara Yvonnejinai

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was my second time at this property and it's clean and everyone is nice. I love it
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, room comfort, communication
The place was astoundingly good. Amazong staff and cute little cafe on the first level.
Stayed 7 nights in Aug 2024

8/10 Good

Reza

Liked: Cleanliness, property conditions & facilities
It is close to a very noisy intersection, and our room was facing that intersection. It didn't bother us too much though.
Stayed 5 nights in Feb 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property. Clean, Modern and close to many amenities. The only thing was it is a noisier part of town which can be heard during night.
Stayed 2 nights in Oct 2024

8/10 Good

Yashar

Liked: Cleanliness, amenities, property conditions & facilities, communication
The owner and the guard were very helpful and quick to respond.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ramon

Liked: Cleanliness, amenities, property conditions & facilities, communication
New building, everything was as advertised, friendly staff. Next to a big mall with many restaurants and bars
Stayed 1 night in May 2023

8/10 Good

Aldo

Liked: Cleanliness, property conditions & facilities
Nice property and rooftop pool. Walkable to mall and easy to get Ubers.

10/10 Excellent

natalia

Liked: Cleanliness, room comfort, communication

Great apartment!

Great apartment! It has everything what you ever need! Staff is very friendly and accommodating! Special thanks to Fernanda, Francisco and Michael. We had best time!
Stayed 8 nights in Jul 2023

6/10 Okay

Tuncay

Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is a good budget-friendly option, conveniently located near a shopping center and several restaurants. However, noise was a major issue. The unit has large single-pane windows that provide no sound insulation: - A busy roundabout in front of the building, you’ll hear every honk and loud exhaust/engine. - A nearby nightclub/concert venue plays loud music until 4–5 AM, even on weekdays. I was recovering from a dental surgery, and the constant noise made it unpleasant. If you’re not sensitive to noise, this would could work well for you. But if you need peace and quiet, it may not be the best choice.
Stayed 7 nights in Jan 2025

8/10 Good

Vakisha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Pretty quiet modern apartment in down town Cancún , lots of balcony space. Very spacious apartment. Would recommend
Stayed 3 nights in Jul 2023

10/10 Excellent

Xianglong

Liked: Cleanliness, property conditions & facilities, communication
Very good
Stayed 7 nights in Nov 2023

10/10 Excellent

Rebeca

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was Great ! We stayed in the PH Suite and it was an amazing view along with experiencing the in suite jacuzzi having a private entrance to the Roof Top Pool ! So far 10/10
Stayed 1 night in Aug 2023

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
This place is really lovely, we just had a problem with the toilet not working probably but the rest was excellent. I stayed in the loft apartment on the first floor, on the review everyone was complaining about the road noise but to be honest was not that bad. You can definitely sleep at night. And the pool is amazing!!!
Stayed 4 nights in Sep 2023

8/10 Good

Anthony Fat-Chung

Liked: Cleanliness, amenities, property conditions & facilities, communication
Safe area in downtown Cancun, walkable to take the bus to the hotel area as well as to the ADO bus. Luxurious apartment with plenty of space as well as rooftop pool. Has security in front of lobby at all times. Only minus is occasional lack of hot water in shower.
Stayed 4 nights in Nov 2023

2/10 Terrible

Mohammad

Liked: Cleanliness
Disliked: Amenities, communication
They did not provide not single bottle of water . No service at all . Horrible service and experience Never ever sell this property .
Stayed 1 night in Aug 2023

6/10 Okay

Thomas

Liked: Cleanliness, room comfort

Plumbing problems detracted from a nice place.

Plumbing problems detracted from a nice place. Location was great. Right beside the mall. Check in was a hassel as it was all done online. Someone finally came to help. Lots of room. Could have used more towels, cutlery, plates, etc. No dishwasher or oven. The main floor bathroom had a bad sewer smell. Both showers had a cover over the drain. I'm guessing for the same reason. The hot tub was nice but took forever to fill. The hot water heater is 50 litre, not gallons so you ran out of hot water after 5 min. Therefore, you had to wait 20 min for it to get hot again. This made filling the tub a 4 hour process. At least the tub had a heater so it kept it warm once it was filled. The small water heater would make showering for 4 people impossible unless your spaced it out. At one point, the shower upstairs stopped completely for a few minutes. Sink drains also ran slow. No tv in the living room. Roof top pool was nice but had a film over it. Some fixtures were dusty. The air conditioning wasn't on so it was very hot when we arrived. This place could be amazing but fell short because of these issues.
Stayed 1 night in Feb 2025

8/10 Good

Erwin

Liked: Cleanliness, room comfort

Spacious apartments for a good price

This was our first stay on our roadtrip across the Yucatan. Arrived here after our flight landed and picked up the rental car. Property entrance was tricky to locate at first, but got help from the man at the desk. It's not a typical hotel, rather a building with several apartments and even some meeting rooms. It looked pretty much brand new and it was nice to stay in a spacious apartment for our first two nights after being cramped in a plane for 14 hours. Access to the rooms is with a pass key, so you don't have to worry about a card or key going missing. The communication was a bit lacking, because they told me I still had to pay (which I didn't have to). But this was resolved quickly with the help of Google Translate. The rooftop pool looks great! We had it all to ourselves since it was low season. Parking underground was perfect since the weather was super hot at the time. Friendly employees and great looking apartments all around. Would recommend!
Stayed 2 nights in Oct 2023

2/10 Terrible

YADIR

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Poor customer service never answer the phone provided or e mail even thru the Expedia application I have to wait over 45 min to some one open the door for my room because was no code and the code sent out even when I email requested one to be sent out definitely no good experience I was very disappointed with the customer service just don’t care about the guest 2 days later I got a new email just to remind the my check out was at 11 am very bad way to take care customers The condominium is very nice and clean on a very noisy avenues you won’t sleep and my room towels where new but never washed and I have to buy toilet paper for the days the I was there it was none in the restroom only like a 1/4 left on it not enough for a 3 day and 2 night stay
Stayed 2 nights in Mar 2024

8/10 Good

Annie

Liked: Cleanliness, property conditions & facilities, communication
I would recommend Torre Sofia if you are looking for a place in the downtown area of Cancun. We would definitely stay here again if we come back to Cancun. But we would choose another unit. Here are the pros and cons. Pros: Torre Sofia is quite new so everything is fresh and modern. They have a beautiful infinity pool on the rooftop with a nice view. 1C the unit we stayed in was fairly large modern and clean. It had a living area with a cozy couch and a small kitchen. It has a good size bedroom with a large comfortable bed. The bathroom was decent size and clean. We felt safe in the building because the main entrance was always locked and someone was always there to open it for you. The staff were all very friendly and accommodating. One day there was a leak in the kitchen sink but they came and fixed it even before we were aware of it! Location wise it's a short 7 minute walk to Las Plazas Americas shopping mall with a grocery called Chedraui. There are also a few restaurants within walking distance. Cons: Except for the bedroom which had a large sliding door with a small balcony there are no windows in the other rooms. Unfortunately the bedroom faces a busy street so it was hard to sleep with all the traffic noise outside. The noise subsides around 1am but starts up again around 6am. It was great having a kitchen and they had good pots and pans. But would have appreciated maybe a little bit of complimentary salt and pepper, tea, coffee and some sugar.
Stayed 7 nights in Aug 2023

8/10 Good

Michelle

Liked: Room comfort

Nice units but bare minimum service

This place is conveniently located near las Americas mall and close to downtown. It’s about 10 min away from the beginning of hotel zone so you’re not paying for the high resort fees. Pros: spacious two bedroom, bed was comfortable, unit was clean and they have a 25/7 security guard so felt safe and it’s in a quieter neighborhood Cons: they don’t clean your room daily, only 1x a week if you stay there for a week which is not ideal since most people don’t stay at a place for that long. Shampoo, body gel are both on the lower quality end and smelled so make sure to bring your own. They don’t have any extra toiletries or TP. Need to ask for extra towels The front door is a bit of a pain as you don’t have a code to get in, the security guard lets you in but if they aren’t there (which happened 2x) we had to knock on the door and wait a while. The communication and English isn’t the greatest but it does the job when communicating The elevators are extremely small and can fit maybe 4 skinny people. There isn’t a safe or much hangers - had to ask for this. Cleaning seems sup par and there’s a connection to washer and dryer and a tv in the living room but no appliances so it seems half done. The pool isn’t heated either I would stay here for the price but the view outside the hotel is not the nicest.
Stayed 4 nights in Dec 2023