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Sky Inn Cancun

3.5 star property
Hotel with a rooftop terrace, a short walk to Plaza 28

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Photo gallery for Sky Inn Cancun

Reception
Reception
43-inch Smart TV with digital channels, TV
Children's activities
Grand Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Junior Double Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Digital channels
Iron/ironing board
Desk
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite, 1 Double Bed

Standard Suite, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Suite, 1 Double Bed

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Digital channels
Iron/ironing board
Desk
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Grand Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Digital channels
Iron/ironing board
Desk
In-room safe
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. Coba 36, Cancun, QROO, 77500

What's nearby

  • Plaza 28 - 8 min walk - 0.7 km
  • Las Palapas Park - 16 min walk - 1.4 km
  • Plaza Las Americas - 2 min drive - 1.8 km
  • Cancun Mall - 5 min drive - 3.5 km
  • Puerto Cancun Marina Town Center - 6 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Sushi Ken - ‬2 min walk
  • ‪La Casa de los Abuelos - ‬1 min walk
  • ‪Oriental City - ‬6 min walk

About this property

Sky Inn Cancun

Hotel near Plaza 28
Consider a stay at Sky Inn Cancun and take advantage of a rooftop terrace, a shopping mall on site, and a playground. Be sure to enjoy a meal at La Casa de Los Abuelos, the on-site family restaurant. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a gym and a conference center.
You'll also find perks like:
  • Free extended parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, meeting rooms, and an elevator
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Sky Inn Cancun have comforts such as air conditioning, in addition to amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Bathrooms with showers
  • 43-inch Smart TVs with digital channels
  • Wardrobes/closets, limited housekeeping, and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:30 AM to 10:00 AM on weekdays and 8:30 AM to 10:00 AM on weekends; MXN 250 for adults and MXN 200 for children
  • A restaurant

Restaurants on site

  • La Casa de Los Abuelos

Things to do

  • Gym
  • Playground
  • Shopping mall

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)

Business services

  • Conference center (3,229 square feet of space)
  • Coworking space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (90 inch wide door)
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 for adults and MXN 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Sky Inn Cancun Hotel
Sky Inn Cancun Cancun
Sky Inn Cancun Hotel Cancun

Frequently asked questions

Is Sky Inn Cancun pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sky Inn Cancun?

Extended parking is free at this property.

What time is check-in at Sky Inn Cancun?

Check-in begins at 3:00 PM.

What time is check-out at Sky Inn Cancun?

Check-out is at 11:00 AM.

Where is Sky Inn Cancun located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of La Sagrada Familia Parish and Plaza 28. Extreme Adventure and Andres Quintana Roo Stadium are also within 10 minutes.

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Sky Inn Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 98 out of 213 reviews
Rating 8 - Good. 39 out of 213 reviews
Rating 6 - Okay. 38 out of 213 reviews
Rating 4 - Poor. 17 out of 213 reviews
Rating 2 - Terrible. 21 out of 213 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic and nice hotel for the price point. Clean rooms and clean boutique hotel. I would stay there again for sure.
Stayed 1 night in May 2025

10/10 Excellent

Jose del Carmen

Excelente
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities
Very interesting approach to hoteling. Super clean and modern. Expedia is probably not the but choice to reserve this hotel. They fall extremely short on knowing or supporting the customer or even guiding the customer on how to pay for the hotel, how the hotel operates, how and who to contact in order to access your hotel room
Stayed 1 night in Jun 2025

4/10 Poor

Lee

Disliked: Amenities
There's no personal attention at this place at all. Everything is automated. AC was barely functional and took all night to cool down.
Stayed 1 night in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service
The hotel is very small. And finding it was a little challenging. But the rooms are as advertised. Simple checkin. Gym had a little to be desired, a small treadmill, bike and situp bench. Restaurants are nearby with full restaurant on bottom floor of building and McDonald's within 2 minute walk. If looking for affordable clean short stay. This is great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place will stay here again

We stayed here for one night but would stay longer. Clean and just what we needed. It is a little hard to find it is above a very good restaurant. You need whatsup app on your phone because they will send you a QR code to check in with.. I did not realize this and they were very helpful on the phone. The location is in a nice part of town.
Stayed 1 night in Jan 2025

2/10 Terrible

mehmet

Liked: Room comfort
Disliked: Cleanliness, staff & service
Very difficult to find. There is no sign. Very dirty. They changed my room because it hasn't been cleaned. Nobody in reception. Credit card didn't work
Stayed 1 night in Apr 2025

4/10 Poor

Adeeb

Disliked: Cleanliness, staff & service, property conditions & facilities
Liked the location. Didn't like the fact that breakfast wasn't included, staff isn't there 247, no hot water
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and Luzma is amazing
Stayed 2 nights in Feb 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet and discreet place
Stayed 5 nights in Jul 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel

This small hotel is a little hard to find, but the rooms are very nice, and clean.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff led by Gina was very helpful, food in the restaurant downstairs is just awesome..
Stayed 1 night in Oct 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luzma was an amazing host and the property is super nice
Stayed 5 nights in Feb 2024

10/10 Excellent

Wali Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and friendly place.
Stayed 6 nights in Feb 2024

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new rooms and property. Loved our one night stay in Sky Inn. Very friendly staff.
Stayed 1 night in Dec 2023

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities

Not good. Not bad.

Not a bad place, just not a good one. Really hard to find (above a restaurant and the elevator is inside). No window. No hot water. Checkout on this site says 11am but the hotel info says 10am. Clean though and once you find it access is easy
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The experience was great! The staff were very friendly and helpful. I enjoyed my stay
Stayed 4 nights in Feb 2023

8/10 Good

Erik

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff members are not present during check-in and out, everything is done via WhatsApp. I like that there's food options nearby, and playland for the children to play.
Stayed 1 night in Jun 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in excellent location. The only bad was thing my room doesn’t have hot water.
Stayed 1 night in Jan 2024

4/10 Poor

HENRY

Disliked: Cleanliness, amenities, property conditions & facilities
I don’t usually leave reviews, but I feel this one is necessary to help potential guests make an informed decision. 1. Location: The hotel is quite difficult to find. Our Uber driver took a few wrong turns, and we eventually had to contact the hotel to send a photo of the entrance. Without that, it would’ve been nearly impossible to locate—especially for tourists unfamiliar with the area. 2. Reception: If you’re arriving late at night (after 11 PM), this might not be the best option. There was only one staff member on duty, and the check-in process was slow and a bit confusing—especially for first-time travelers. Most nearby stores close early, so finding a late-night snack is tough. I only managed to find an Oxxo about a 6-minute walk away. 3. Room Standards: The overall quality was disappointing. The bathroom had a wooden floor, which felt unsafe and slippery when showering. I’ve never seen a wooden bathroom floor in any of the countries I’ve visited or lived in. This setup made me uncomfortable and concerned about slipping. Personally, I wouldn’t recommend staying here for more than one night. 4. Cleanliness: The toilet was in poor condition—the bowl looked filthy and unclean. It made me extremely uneasy. Hygiene standards need serious improvement. 5. Noise and Privacy: If you’re seeking quiet and privacy, you might want to reconsider. I could clearly hear a couple in the next room being loud all night. It felt more like a slightly
Stayed 1 night in Jun 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancun

My room was very clean and fresh smelling, anything I needed it was provided, a lot of food and business were near, walking distance and I felt comfortable, safe and welcome in my stay.
Stayed 5 nights in Dec 2023

6/10 Okay

Nidia I

Liked: Property conditions & facilities
It was not easy to find the place but once we check in during the day it was ok, there was nobody at the desk at night when we needed anything, there’s a restaurant downstairs that has good service and food and a bakery. It’s a good place to stay if you plan to use it to sleep and shower, we got the studios/no fridge/no microwave.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sergio Armando

Ok
Stayed 1 night in Sep 2024

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Good

4/10 Poor

Jorge Luis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hot water did not work for our whole stay and no efforts were made to fix it or accomodate us, horrible customer service. The hotel itself was clean and in a good area.
Stayed 2 nights in Feb 2024