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Pachamaya Holistic Wellness & Spa

4.0 star property
Travelers can find relaxation through yoga classes and spa tubs after a round on the nearby 18-hole golf course, or enjoy local cuisine in garden surroundings

Choose dates to view prices

Downtown Cancun's Pachamaya Suites, Wellness Spa, Retreats offers a complete escape with an 18-hole golf course, Thai massage, and aromatherapy. Enjoy Chamana restaurant, an art gallery, designer stores, and an outdoor pool with complimentary cabanas.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Individually decorated, individually furnished, bed sheets

Deluxe Studio Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Wardrobe or closet
In-room massage
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Futon

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Individually decorated, individually furnished, bed sheets

Deluxe Quadruple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Blackout drapes/curtains
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Wardrobe or closet
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Individually decorated, individually furnished, bed sheets

Family Room, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Eco-friendly cleaning supplies
Free bottled water
Wardrobe or closet
In-room massage
  • 355 sq ft
  • Sleeps 8
  • 4 Twin Bunk Beds

View all photos for Grand Room

Grand Room | Individually decorated, individually furnished, bed sheets

Grand Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Wardrobe or closet
In-room massage
  • 344 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Grand Double Room

Grand Double Room | Individually decorated, individually furnished, bed sheets

Grand Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Wardrobe or closet
In-room massage
  • 355 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Superior Double Room

Individually decorated, individually furnished, bed sheets

Superior Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Wardrobe or closet
In-room massage
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | Individually decorated, individually furnished, bed sheets

Executive Suite, 1 Double Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Individually decorated, individually furnished, bed sheets

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Smart TV
Separate bedroom
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Av Uxmal, Lote 19, Cancun, QROO, 77500

What's nearby

  • Benito Juarez Municipal Building - 5 min walk - 0.5 km
  • Las Palapas Park - 6 min walk - 0.6 km
  • Mercado 23 - 8 min walk - 0.7 km
  • Plaza 28 - 17 min walk - 1.5 km
  • Plaza Las Americas - 3 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪The Healthy Place - ‬3 min walk
  • ‪Temakita - ‬6 min walk
  • ‪Taqueria Coapeñitos - ‬4 min walk
  • Yamamoto
  • ‪Las Tostadillas Del Mar Ruta Nader - ‬2 min walk

About this property

Pachamaya Holistic Wellness & Spa

Upscale hotel near Puerto Cancun Marina Town Center
At Pachamaya Holistic Wellness & Spa, you can look forward to an adjacent golf course, a terrace, and an art gallery on site. Tee up with amenities like a golf clubhouse and golf caddies at this hotel. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a Thai massage, a body treatment, or a facial. Be sure to enjoy a meal at Chamana, the on-site restaurant. Yoga classes and Pilates classes are offered at the gym; Pachamaya Holistic Wellness & Spa also has designer stores on site, a garden, and dry cleaning/laundry services. In addition to car rentals on site, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), airport pick-up service (surcharge), and coworking spaces
  • Beach towels, meeting rooms, and games
Room features
All guestrooms are individually furnished, and feature comforts such as air conditioning, in addition to amenities like free bottled water.
Other conveniences in all rooms include:
  • Showers and shampoo
  • Wardrobes/closets, eco-friendly cleaning products, and housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 100 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 350 to 500 per person
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chamana

Things to do

  • 18-hole adjacent golf course
  • Art gallery
  • Books
  • Designer stores
  • Games
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Gym
  • Music library
  • Optional golf privileges
  • Outdoor pool
  • Pilates classes
  • Scooter/moped rentals
  • Shopping
  • Yoga classes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Communal living room
  • Eco-friendly cleaning products used
  • Electric bike charging
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

This property welcomes adults only

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 350 to 500 per person
  • Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 10)
  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 AM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pachamaya
Pachamaya Holistic Wellness &
Pachamaya Suites Wellness Spa Retreats
Pachamaya Holistic Wellness & Spa Hotel
Pachamaya Holistic Wellness & Spa Cancun
Pachamaya Holistic Wellness & Spa Hotel Cancun

Frequently asked questions

Does Pachamaya Holistic Wellness & Spa have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 AM.

Is Pachamaya Holistic Wellness & Spa pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 500 per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Pachamaya Holistic Wellness & Spa?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Pachamaya Holistic Wellness & Spa?

Check-out is at noon.

Does Pachamaya Holistic Wellness & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of MXN 750 per vehicle applies.

Where is Pachamaya Holistic Wellness & Spa located?

Located in Downtown Cancun, this spa hotel is within 1 mi (2 km) of Benito Juarez Municipal Building and Puerto Cancun Marina Town Center. Mercado Ki Huic and Las Palapas Park are also within 10 minutes.

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Reviews

Pachamaya Holistic Wellness & Spa Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 69 out of 108 reviews
Rating 8 - Good. 25 out of 108 reviews
Rating 6 - Okay. 6 out of 108 reviews
Rating 4 - Poor. 4 out of 108 reviews
Rating 2 - Terrible. 4 out of 108 reviews

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our 2 nights there. Will go there again for sure!
Stayed 2 nights in Nov 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally relaxing
Stayed 8 nights in Nov 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE
Stayed 4 nights in Nov 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
The staff are all fabulous and communication with them is incredibly easy. I recommend downloading what’s app before you arrive as that is how they communicate with guests. Check in was easy, I was given a brief tour of the property and sent a welcome message with attachments outlining all the services offered. The spa services were beautiful and relaxing and the drinks at the attached cafe are excellent. I can’t speak on the food as I was not able to eat much due to dental procedures. The outdoor spaces are clean and offer a peaceful environment. I would absolutely recommend staying here. The area is walkable with lots of great restaurants nearby.
Stayed 5 nights in Nov 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room lovely staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience!
Stayed 2 nights in Sep 2025

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The best staff! Great location and rooms are clean and comfortable. Totally recommended the place
Stayed 7 nights in Jul 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly! So quiet and peaceful.
Stayed 4 nights in Jun 2025

10/10 Excellent

Luyue

The hotel was excellent!
Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Good!
Stayed 7 nights in Jul 2025

10/10 Excellent

Byanka Florius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the smell ss you walked in the staff were super nice and helpful the pool are was beautiful very peaceful very nice hotel
Stayed 7 nights in Mar 2025

10/10 Excellent

ifueko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambience and staff.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff and the facilities. Excellent!
Stayed 1 night in Jan 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice and I used the spa services and had a great massage. They offer yoga and sound baths as well.
Stayed 1 night in Dec 2024

10/10 Excellent

Harsh Mukeshbhai

Liked: Cleanliness, staff & service
It is a very passive hostel, mostly for relaxing and is great for older age groups
Stayed 5 nights in Oct 2024

8/10 Good

BIK FUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs in front desk are super friendly and helpful. Air conditioning is good. It will be good if the hot water switch marked.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an awesome hotel, great vibe, and awesome staff. This place is located very close to the ADO if you plan on taking trips. Whenever I come back to Cancun, I will be staying here again.
Stayed 9 nights in Aug 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and private. Great for zen and relaxation!
Stayed 2 nights in Dec 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location and walablility to restaurants. The hot tub was not heated and no coffee available except at restaurant.
Stayed 11 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet feeling of seclusion amid the near downtown area. Breakfast was excellent. Room was spacious and clean.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a Great Place. With wellness clearly from the moment you enter. Special Place.
Stayed 1 night in Oct 2024

8/10 Good

Normand

Liked: Amenities
The room was goof quality/price
Stayed 2 nights in Jan 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back
Stayed 2 nights in Jan 2025

8/10 Good

Samuel Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very quite and not crowded
Stayed 2 nights in Jun 2024