Moon Palace Nizuc - All inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Moon Palace Nizuc - All inclusive

Aerial view
Superior Deluxe Ocean View - Kids & Teens Free | View from room
Coffee shop
Reception
Separate tub and shower, rainfall showerhead, free toiletries
Reviews
8.6

Excellent

Popular amenities

  • All inclusive
  • Bar
    BarBar
  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Spa
    SpaSpa
  • Room service
    Room serviceRoom service
The price is NT$15,376
Price available on 2024/7/16

Explore the area

Map
Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, QROO, 77500
  • Popular LocationMoon Palace Golf Club18 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)13 min drive
  • Popular LocationVentura Park Cancun14 min drive
  • Popular LocationRiviera Cancun Golf Resort20 min drive
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Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Family Suite Garden View - Kids & Teens Free

  • 27.23 Ping (90 square meters)
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Garden View - Kids & Teens Free

  • 13.60 Ping (45 square meters)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean Front - King Size Bed

  • 13.6 Ping (45 square meters)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean View - Kids & Teens Free

  • 13.60 Ping (45 square meters)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Deluxe Ocean Front - Kids & Teens Free

  • 13.60 Ping (45 square meters)
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

  • 27.23 Ping (90 square meters)
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

Similar properties

About the neighborhood

Cancun

Located in Cancun, Moon Palace Nizuc - All inclusive is near the airport and on the beach. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach. Maya Museum of Cancun and El Rey Ruins are two other places to visit that come recommended. Be sure not to miss outdoor adventures like ziplining, skydiving, and ecotours.

What's nearby

  • Moon Palace Golf Club - 18 min walk
  • Xoximilco - 7 min drive
  • Ventura Park Cancun - 14 min drive
  • Riviera Cancun Golf Resort - 20 min drive
  • Delfines Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬18 min walk
  • Sky Bar
  • Lobby Bar
  • ‪Cusco - ‬6 min drive
  • ‪Grand Central Buffet - ‬5 min drive

About this property

Moon Palace Nizuc - All inclusive

Luxury all-inclusive property near Moon Palace Golf Club
Located close to Riviera Cancun Golf Resort, Moon Palace Nizuc - All inclusive provides a free breakfast buffet, 27 holes of golf, and 2 swim-up bars. Get out on the links at this property and enjoy amenities such as a driving range, golf lessons, and a golf clubhouse. Indulge in a sports massage, a facial, and a body treatment at AWE Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the gym; other things to do include basketball. Free in-room WiFi is available to all guests, along with 2 poolside bars and a free daily manager's reception.
Additional perks include:
  • 3 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking and valet parking
  • 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), a living plant wall, and golf cart on site
  • Guest reviews speak well of the dining options, pool, and helpful staff
Room features
All 709 rooms feature comforts such as private indoor spa tubs and 24-hour room service, as well as perks like premium bedding and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Childcare services, free infant beds, and free extra beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, separate tubs/showers, and free toiletries
  • 47-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, balconies, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Arrecifes
  • Caporales
  • Manglar
  • Palapa Pelícanos
  • Sweet & Coffee

Things to do

  • 2 outdoor tennis courts
  • 27 holes of golf
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 34 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 47-inch Smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a security system and window guards

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

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Frequently asked questions

Does Moon Palace Nizuc - All inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Moon Palace Nizuc - All inclusive?

As of 2024/6/18, prices found for a 1-night stay for 2 adults at Moon Palace Nizuc - All inclusive on 2024/7/16 start from NT$15,376, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moon Palace Nizuc - All inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Moon Palace Nizuc - All inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace Nizuc - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Moon Palace Nizuc - All inclusive?

Check-out is at noon.

Does Moon Palace Nizuc - All inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Moon Palace Nizuc - All inclusive?

Yes, the property is all-inclusive.

Where is Moon Palace Nizuc - All inclusive located?

This Cancun property is on the beach, 0.9 mi (1.5 km) from Moon Palace Golf Club, and within 12 mi (20 km) of Riviera Cancun Golf Resort and Delfines Beach. Maya Museum of Cancun and El Rey Ruins are also within 16 mi (25 km).

Moon Palace Nizuc - All inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 376 out of 633 reviews" "
Rating 8 - Good. 130 out of 633 reviews" "
Rating 6 - Okay. 59 out of 633 reviews" "
Rating 4 - Poor. 30 out of 633 reviews" "
Rating 2 - Terrible. 38 out of 633 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for entertaining drinking and lounging. Pool area is amazing. What i didn't like was the beach , if u love the beach and like going in it this is not for you
Stayed 5 nights in Jun 2024

8/10 Good

Leo

Liked: Cleanliness
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the many eating choices was fantastic. The area was very well maintained and the helps was excellent.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All are awesome except the brown-colored muddy beach.
Stayed 3 nights in Jun 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent. The only con is the beach
Stayed 2 nights in May 2024

8/10 Good

Gisele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

6/10 Okay

Linda

Traveled with family and small children
Check-in takes a long time.., workers are not warmly welcomed guests. My 1st time staying here and not impressed at all. 😫 if I may suggest improving better customer service and the foods…
Stayed 5 nights in May 2024

8/10 Good

Sarah Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Zac

Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We called ahead to let them know our flight was cancelled and we wouldn’t be there the first night. They said it was fine and we didn’t need to do anything. We checked in, and they said we would not have to pay for the night we missed. When we checked out, they then informed us there was a “no show” policy where we would have to pay for the night we missed, and because we did not get the names of the people we talked to on the phone, they could not validate we called and would not help us out at all.
Stayed 3 nights in May 2024