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Las Gaviotas Hotel & Suites

3.0 star property
Travelers relax by the outdoor pool with sun loungers or play a round at the 9-hole golf course, all within easy reach of shopping destinations

Choose dates to view prices

Las Gaviotas Hotel & Suites provides a peaceful retreat near La Isla Shopping Mall. Guests enjoy the outdoor pool with comfortable sun loungers and find serenity in the quiet garden. The on-site 9-hole golf course offers recreational opportunities just steps from their rooms.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 2 Bedrooms (Up to 4 Pax)

Garden view

Suite, 2 Bedrooms (Up to 4 Pax)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
Ceiling fan
2 bedrooms
Private bathroom
  • 161 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms (Up to 6 Pax)

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms (Up to 6 Pax)

Highlights

Balcony
Air conditioning
Kitchen
Full-sized refrigerator/freezer
TV
Ceiling fan
2 bedrooms
Private bathroom
  • 1184 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | View from room

Room, 1 King Bed, Garden View

Highlights

Air conditioning
TV
Ceiling fan
Private bathroom
Cable channels
Wardrobe or closet
In-room safe
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Paseo Poktapok Lote 1 Zona Turistica, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Cancun Golf Club at Pok Ta Pok - 8 min walk - 0.7 km
  • Plaza Caracol Mall - 3 min drive - 2.1 km
  • Tortuga Beach - 4 min drive - 2.5 km
  • Cancun Convention Center - 4 min drive - 2.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Snack Grand Park - ‬7 min drive
  • ‪Campo de Golf Pok-Ta-Pok - ‬9 min walk
  • ‪El Oriental - ‬7 min drive
  • ‪Flor De Sal - ‬7 min drive
  • ‪Lobby Bar - ‬7 min drive

About this property

Las Gaviotas Hotel & Suites

Hotel near La Isla Shopping Mall
Tortuga Beach is located near Las Gaviotas Hotel & Suites, which provides an adjacent golf course, a terrace, and a garden. Free in-room WiFi and laundry facilities are available to all guests.
Other perks at this hotel include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Concierge services, luggage storage, and a front-desk safe
  • A billiards/pool table, barbecue grills, and smoke-free premises
Room features
All guestrooms at Las Gaviotas Hotel & Suites include thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Showers and free toiletries
  • TVs with cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Things to do

  • 9-hole adjacent golf course
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 5 buildings
  • Built in 1990
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Las Gaviotas Hotel & Rent Apartment
Las Gaviotas Hotel & Rent Apartment Cancun
Las Gaviotas Rent Apartment
Las Gaviotas Rent Apartment Cancun
Las Gaviotas Hotel Cancun
Las Gaviotas Hotel Suites
Las Gaviotas Cancun
Las Gaviotas Hotel Rent Apartment
Las Gaviotas Hotel Suites
Las Gaviotas & Suites Cancun
Las Gaviotas Hotel & Suites Hotel
Las Gaviotas Hotel & Suites Cancun
Las Gaviotas Hotel & Suites Hotel Cancun

Frequently asked questions

Does Las Gaviotas Hotel & Suites have a pool?

Yes, this property has an outdoor pool.

Is Las Gaviotas Hotel & Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Las Gaviotas Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Las Gaviotas Hotel & Suites?

Check-out is at noon.

Where is Las Gaviotas Hotel & Suites located?

Located in Zona Hotelera, this golf hotel is within 1 mi (2 km) of Nichupté Lagoon and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Golf Club at Pok Ta Pok and Isla Dorada are also within 10 minutes.

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Reviews

Las Gaviotas Hotel & Suites Reviews

6.8

7.8

Cleanliness

7.6

Location

6.8

Staff & service

10

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 11 out of 51 reviews
Rating 8 - Good. 15 out of 51 reviews
Rating 6 - Okay. 11 out of 51 reviews
Rating 4 - Poor. 7 out of 51 reviews
Rating 2 - Terrible. 7 out of 51 reviews

Reviews

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son amplias y limpias.
Stayed 1 night in Jul 2025

2/10 Terrible

Mario Alberto Domínguez

Disliked: Cleanliness, staff & service, property conditions & facilities
Llegué con mi familia y ya le habían dado mi habitación a alguien más, ademas de un trato prepotente y que le hiciera como pudiera, era temporada alta y arriesgué a mi familia porque no encontraba otro hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ernesto Jose De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2022

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property location was quiet and in a nice neighborhood. I did not like that there was no television in living room area, there was a television in kids room, but not in master room. We did not like that. Breakfast was advertised when we booked - and with 4 children, I booked that place for that reason. When we got there, I asked time of breakfast and they said we were the only ones getting it, but first she checked our reservation. Breakfast was toast, peanut butter/jelly, coffee, one fruit per person, and kerns juice for three days, which was replaced by tang for the next three days. When peanut butter ran out, that was it- only jelly. That should be advertised, I was expecting warm breakfast - since the pictures we saw showed hot breakfast and there was no distinction made in the information. I also had to remind them every morning to provide us breakfast, which should have been understood based on our booking. Mari, our assigned cleaning lady/host was attentive with all our question, she was great. Unfortunately, she could only do what she could based on what the property allowed her to do.
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience .
Stayed 5 nights in Jul 2019

2/10 Terrible

Maribel, California

Disliked: Staff & service, amenities, property conditions & facilities
I don’t like, that wasn’t what I was expecting, no hot water,
Stayed 5 nights in Mar 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estan en una zona muy tranquila a pesar de ser a media zona hotelera. Los cuartos estan muy amplios, completos y comodos. El personal es amable y servicial. Con ganas de haber estado mas tiempo en este hotel.
Stayed 1 night in Mar 2019

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención fue muy buena tofo estaba en perfectas condiciones y limpio
Stayed 2 nights in Mar 2019

10/10 Excellent

Camil, Playa del Carnen

Liked: Cleanliness, property conditions & facilities, room comfort
Buena ubicación, buena limpieza. El único pero sería que al ser un complejo de departamentos ya con algo de tiempo, no están actualizados los muebles del mismo, por lo demás todo excelte. En recepción muy amables.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

You might end up with getting NO BREAKFAST!

1. One of the reasons why I booked for this hotel was because it was saying that "European style breakfast" will be provided. However, I was told that there is no breakfast for "today" when I asked the manager, later he brought us 4 loaves of bread with jam, peanut butter, milk and coffee, but I was disappointed. 2. There are some ants on the floor and in the bathroom. 3. The hotel gave us free upgrade to a larger room that has two beds, large dining table and kitchen. 4. A cover of the pillow had some stains. 5. There is a bus stop after about 10 minutes walk that can drive you to beach, La Isla, and so on. 6. You can find a convenience store on the way to the bus stop.

6/10 Okay

luich, mexico city

Liked: Staff & service, property conditions & facilities

Hotel en zona bonita

Está situado en un lugar muy bonito, cerca de la Zona hotelera. Bastante grande y cómodo. En nuestro caso llegamos a las 11:00pm y no hay ni una botella de agua, no hay donde comprar cerca por la noche. Vimos bastantes hormigas en una de las habitaciones.
Stayed 2 nights in Feb 2018

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
The hotel staff is nice and accommodating. They gave us good tips about what to do in the area. Good: -spacious rooms -free bottle of water and carton of milk -free parking -nice pool -air conditioned rooms Bad: -water heater broke during our stay so we had to take cold showers -you have to ask for towel replacements at the front desk instead of getting them exchanged in your room -you get charged $10 per spotted towel so you have to be extra careful with make up -there is no bell at front desk so if there is no one there you have to yell for someone if there is someone there -you only get one breakfast. You don't get breakfast for every day of your stay. -breakfast is literally toast with jam and coffee -not all of the power outlets worked -bed sheets were stained

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

La suite muy cómoda

Transcurrió de manera tranquila. En la administración muy amables. Personalmente necesitaba estar en esa zona, aunque está alejada de las playas y del transporte

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place close to hotel zone

The hotel was nice and clean, staff very friendly and helpful. Only bad thing....no pressure on the shower head and no TV!

2/10 Terrible

maria, r

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as presentable as it was advertised

I'd rather have my money back This is not what I expected out of Expedia This location was very deceiving

2/10 Terrible

Jess, New Jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not your go to hotel

everything is far from here . no microwave . says continental breakfast and didnt have nothing .swimming pool was very hot .

4/10 Poor

Onivaldo, Curitiba

Disliked: Staff & service
Boa localização,apartamentos simples mais confortavéis,cafe da manhã nem sempre tinha e quando tinha era pessimo,atendentes educados mais nunca resolvia nada,ar condicionado nem sempre funcionava minha sorte que meu quarto era num andar alto com isto tinha a brisa da lagoa.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
서비스 매우 느림 위치 불편

8/10 Good

Alex, Bahia - Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel pelo preço

Bom hotel, quarto espaçoso e bem localizado. Não está na zona hoteleira mas num local bem agradável e gostoso de se ficar. Não é novo, mas vale muito pelo preço.

4/10 Poor

Emiliano

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Nice hotel, but very bad staff

The first night we arrived we were placed in a room with an air conditioning that didnt cool the air. We were moved to another building (no elevators, had to move the bads 4 stories down and then again 4 stories up, the staff didnt help us). The second room air conditioning stopped working after ten minutes of entering the room. We spent the first night with no air conditioning at all. The worst part came the last day (December 31). We did the check out at 8am because we had the Chichen Itza tour that day. We left our bags at the lobby and the plan was to come back, take our bags and travel to Playa del Carmen around 9pm to spend the night of the 31 there. However, when we returned from the tour, the lobby was empty and locked. We had to wait two hours until the guy in charge of the lobby came back, drunk, and gave us our bags. We didnt make it to Playa del Carmen on time and arrived past midnight.

10/10 Excellent

ABNER JHONATAN, Perú

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel acogedor

El lugar acogedor en una zona muy importante y tranquila. Usé el hotel para descansar, ya que en Cancún hay muchos lugares para disfrutar y conocer

8/10 Good

Laura, Cd. Juarez, Chih.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

limpio en general, muy malo el servicio de desayun

Hotel limpio en general, estuve en la suite y me encontre unas cucarachitas en los gabinetes de la cocineta. El servicio de desayuno nada formal, ya que no tenian una hora para empezar, si ibas te daban un pan con fruta y jugo. Pienso que deberian de tener algo formal para comer ya que esta lejos de cualquier otra forma de conseguir comida si andas sin vehiculo.

10/10 Excellent

Erik , Orange County, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay when visiting Cancún

Very friendly stuff, early check in wasn't a problem. Quiet place. Will stay there again for sure. I recommended to friends already.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apartment in Paradise

The facility was way more than we expected with a full size 2bd 2bath, apartment style. When we checked in the guy at the front desk didnt speak very much English at all! However we were still able to get everything squared away upon check in. The hotel was part residents and the other part hotel. A few negatives was that the pool closed at 9 so we weren't able to take advantage of that amenity because we got back in after it was closed. It also sits a little further off the strip so it's a bit of a walk to restaurants and bars but only about 5 to 8 minutes in a car. Overall this place is perfect for location cleanliness and price! I would recommend this place for sure for families and couple's or groups.