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Hotel Luma by Kavia Cancun

3.5 star property
Relax at this downtown gem with top-notch service just steps from shopping hotspots.

Choose dates to view prices

Located in Downtown Cancun, Hotel Luma by Kavia Cancun offers a vibrant retreat with a restaurant and free in-room WiFi. Enjoy perks like concierge services, luggage storage, and tour/ticket assistance. With self parking and a 24-hour front desk nearby Plaza 28 and Plaza Las Americas. Guests rave about the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NT$1,612
NT$2,095 total
includes taxes & fees
Jan 5 - Jan 6

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Individually furnished, desk, iron/ironing board, free WiFi

Double Room

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Individually furnished, desk, iron/ironing board, free WiFi

Standard Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Individually furnished, desk, iron/ironing board, free WiFi

Deluxe Double Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Individually furnished, desk, iron/ironing board, free WiFi

Deluxe Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Air conditioning
Smart TV
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
Jan 12 - Jan 13
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About the neighborhood

Map
Calle Claveles No. 109 LT. 1,3,3-A,5, 31, SM 22,, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 2 min walk - 0.2 km
  • Benito Juarez Municipal Building - 3 min walk - 0.3 km
  • Plaza 28 - 9 min walk - 0.8 km
  • Mercado 23 - 11 min walk - 1.0 km
  • Plaza Las Americas - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Hunter Bar - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪11:11 Club - ‬1 min walk
  • ‪Cheester - ‬3 min walk
  • ‪Altamar - ‬2 min walk

About this property

Hotel Luma by Kavia Cancun

Hotel near Ultramar Ferry Puerto Juárez
Close to Plaza Las Americas, Hotel Luma by Kavia Cancun provides amenities like a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Concierge services, tour/ticket assistance, and a front-desk safe
  • Smoke-free premises, a 24-hour front desk, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 54 individually furnished rooms include comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 50-inch Smart TVs with cable channels
  • Daily housekeeping and desks

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 531 reviews
The price is NT$1,681
NT$2,178 total
includes taxes & fees
Jan 5 - Jan 6
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 82.36 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 005-007-007419/2025

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Luma by Kavia
Luma By Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel
Hotel Luma by Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel Cancun

Frequently asked questions

Is Hotel Luma by Kavia Cancun pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Luma by Kavia Cancun?

As of 2026/1/4, prices found for a 1-night stay for 2 adults at Hotel Luma by Kavia Cancun on 2026/1/5 start from NT$1,612, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Luma by Kavia Cancun?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Luma by Kavia Cancun?

Check-out is at noon.

Where is Hotel Luma by Kavia Cancun located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Las Palapas Park and Plaza Las Americas. Ultramar Ferry Puerto Juárez is 2.5 mi (4 km) away.

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Reviews

Hotel Luma by Kavia Cancun Reviews

8.4

Very Good

9.0

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 248 out of 475 reviews
Rating 8 - Good. 131 out of 475 reviews
Rating 6 - Okay. 56 out of 475 reviews
Rating 4 - Poor. 17 out of 475 reviews
Rating 2 - Terrible. 23 out of 475 reviews

Reviews

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Great affordable rooms, great staff.
Stayed 1 night in Sep 2025

10/10 Excellent

FELIX ALEJANDRO

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Nov 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an amazing place to stay. It’s conveniently located, with nice rooms and friendly, professional staff. There are also many dining options nearby, and I feel safe in the area.
Stayed 1 night in Oct 2025

8/10 Good

STEVEN BARON

Room was clean but we just had a sheet to cover us
Stayed 1 night in Dec 2025

8/10 Good

Edgar eduardo

Liked: Cleanliness, staff & service, property conditions & facilities

Quick stay in Cancun

Clean, close to dining options.
Stayed 1 night in Sep 2025

4/10 Poor

ariel

Liked: Cleanliness
Disliked: Amenities
Location too noisy
Stayed 1 night in Nov 2025

6/10 Okay

Vinod K

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

HV Travels

Not very comfortable stay and staff not very friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the price
Stayed 1 night in Mar 2025

10/10 Excellent

Nofrett

Really nice place to stay.
Stayed 3 nights in May 2024

8/10 Good

webert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good option near ADO bus station

Good hotel, great location near ADO station, restaurantes, night market, supermarkets. The only negative comment is that the elevator is not working, and staying on the 3rd floor with heavy suitcases can be a problem.
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place central to everything.
Stayed 7 nights in Feb 2025

10/10 Excellent

Yusniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 2 nights in Jul 2025

10/10 Excellent

Yanet

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location. Close to the bus station, grocery and a pharmacy is you need it
Stayed 2 nights in Feb 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 3 nights in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price you pay
Stayed 2 nights in Apr 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it because it was reasonably priced and it was in downtown Cancun.
Stayed 5 nights in Nov 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel for the price. Nothing fancy like the hotelzone hotels but if you want authentic local vibes downtown is the place to stay and everything is cheaper as well. AC worked good free gated parking was a great perk as well.
Stayed 3 nights in Feb 2025

10/10 Excellent

BRITTNAY KAYLEEN MEKASHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luma was such an amazing hotel for our first time in Mexico. The staff at the front desk were amazing, helped us get taxis that weren't trying to over charge us and were overall so polite.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Mar 2025

8/10 Good

Ryan

Liked: Staff & service, amenities
Easy to book and was close to the bus station
Stayed 1 night in Feb 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Missing blanket
Stayed 2 nights in Jul 2025

8/10 Good

Johanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was downtown and that there was a lot to see for an overnight stay.

10/10 Excellent

Marcaus

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern and clean facility, my only complaints would be the mattress is stiff an only a sheet to sleep with.
Stayed 1 night in Jun 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE LOCATION GOT TO SEE DOWNTOWN CANCUN AMD WAS EASY TO WALK TO BUS STATION FOR AIRPORT TRANSPORT, SMALL ROOM BUT VERY CLEAN A SAFE WOULD BE NICE, VERY SPACIOUS SHOWER.
Stayed 3 nights in Feb 2025