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Hotel Colonial San Carlos Cancún Centro

2.0 star property

Choose dates to view prices

Near Ultramar Ferry Puerto Juárez, Hotel Colonial San Carlos Cancún Centro provides everything you need. Stay connected with free WiFi in public areas.

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk

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About this property

Hotel Colonial San Carlos Cancún Centro

  • Hotel near Ultramar Ferry Puerto Juárez
  • Located close to Cancun Mall, Hotel Colonial San Carlos Cancún Centro has plenty to offer. Stay connected with free WiFi in public areas.
  • Other perks include:
  • A 24-hour front desk and smoke-free premises
  • Other conveniences in all rooms include:
    • Bathrooms with showers and shampoo
    • 18-inch LCD TVs with cable channels

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Colonial San Carlos Cancún Centro pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Colonial San Carlos Cancún Centro?

Check-in start time: 3:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Hotel Colonial San Carlos Cancún Centro?

Check-out is at noon.

Where is Hotel Colonial San Carlos Cancún Centro located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Mercado 23, Las Palapas Park, and Xbalamqué Theater. Benito Juarez Municipal Building and Mercado 28 are also within 15 minutes.

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Reviews

Reviews

7.0

Good

6.2

Cleanliness

6.8

Amenities

7.6

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 38 out of 103 reviews
Rating 8 - Good. 17 out of 103 reviews
Rating 6 - Okay. 20 out of 103 reviews
Rating 4 - Poor. 10 out of 103 reviews
Rating 2 - Terrible. 18 out of 103 reviews

Reviews

Verified

6/10 Okay

hajime

Liked: Staff & service
Good location and reasonable
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Siegfried

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 2 Blocks from ADO bus station, the hotel is in a quiet zone, near a food market. The staff is very friendly and helpful, the rooms are clean, with air conditioning. Very recommendable!
Stayed 1 night in Feb 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very nice and always helpful. If you stay in the city please be nice to the people who live there.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Laurence

Disliked: Cleanliness, property conditions & facilities
Not the conventional hotel but the second coolest I've been. Very well located. I would go back on my next trip
Stayed 9 nights in Jan 2025
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
All they need is a pool. Good people here
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people at reception were great. The room was also fine. Too bad that the area is very loud and is considered an unsafe area.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

David

Liked: Staff & service
So the place is definitely a “you get what you pay for”. Good for a low budget trip or in my case I missed my flight and it was a good option to not spend another day at the airport and not to spend a lot of money. The staff is super friendly and there’s always someone who can help you at the front desk. The place is surrounded by a lot of small local businesses so prices for food and souvenirs are significantly lower than touristic areas.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just what I needed for my weekend getaway!
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Michael

Nice location
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good place noche people I recomended if you aré looking for hotel cheaper AND nice
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Gregory landon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical hotel. Inexpensive great market 100 yards away
Stayed 7 nights in Jan 2025
Verified

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Close to market and easy access
Stayed 1 night in Feb 2025
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Tadeo Yahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Dec 2024
Verified

8/10 Good

Dwayne

Liked: Staff & service
Hotel was at best average. Could use some upgrades, but it’s close to most things, economical and nice benefit with coffee and fruit in the morning.
Stayed 1 night in Feb 2025
Verified

4/10 Poor

Newton Massao

Disliked: Cleanliness, amenities, property conditions & facilities
Very old hotel. Good price.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Don’t expect any thing like the Ritz's but I tell you what… alright for the money
Stayed 4 nights in Dec 2024
Verified

4/10 Poor

Bruce

Disliked: Amenities
for the price can't really complain
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible chip hotel
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Edgar

Liked: Property conditions & facilities
La lacation.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Marisela

Liked: Staff & service
I liked that it was safe, but didn't like that it was too many stairs and no elevator.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Rainer

Disliked: Property conditions & facilities
Last floor is difficult to climb
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

FRANCISCO DAVID GALLEGOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Jan 2025
Verified

2/10 Terrible

steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smell of septic in the room. No power outlets.
Stayed 2 nights in Feb 2025