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Casa Caribe Cancun

5.0 star property
Hotel with free parking, steps from Ultramar Ferry Puerto Juárez

Choose dates to view prices

Photo gallery for Casa Caribe Cancun

Exterior
Lobby sitting area
Beach/ocean view
Beach/ocean view
Garden
In the heart of Puerto Juarez, Casa Caribe Cancun offers a warm welcome with in-room WiFi, laundry facilities, and an outdoor pool. Savor delicious meals at the restaurant or unwind with a drink at the bar while taking in breathtaking views from the garden.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Panoramic Suite, 1 King Bed, Kitchen, Corner

Panoramic Suite, 1 King Bed, Kitchen, Corner | 1 bedroom, free WiFi, bed sheets

Panoramic Suite, 1 King Bed, Kitchen, Corner

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Ceiling fan
Separate bedroom
Hair dryer
  • 753 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 1 King Bed, Kitchen

Superior Apartment, 1 King Bed, Kitchen | 1 bedroom, free WiFi, bed sheets

Superior Apartment, 1 King Bed, Kitchen

7.2 out of 10
Good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Kitchen
Full-sized refrigerator/freezer
Flat-screen TV
Separate bedroom
  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Kitchen, Ocean View

Family Apartment, Multiple Beds, Kitchen, Ocean View | 1 bedroom, free WiFi, bed sheets

Family Apartment, Multiple Beds, Kitchen, Ocean View

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Hair dryer
2 bathrooms
  • 1076 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | 1 bedroom, free WiFi, bed sheets

Luxury Suite, 1 King Bed

Highlights

Yard
Separate sitting area
Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 112 Este, SM 84, Puerto Juarez, Cancun, QROO, 77500

What's nearby

  • Ultramar Ferry Puerto Juárez - 1 min walk - 0.0 km
  • Plaza Las Americas - 7 min drive - 5.4 km
  • Puerto Cancun Marina Town Center - 7 min drive - 3.9 km
  • Playa Tortugas - 13 min drive - 7.8 km
  • Langosta Beach - 13 min drive - 9.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Coco Café - ‬3 min drive
  • ‪Puerto Santo - ‬14 min walk
  • ‪Portofino - ‬3 min drive
  • ‪World Café - ‬3 min drive
  • ‪Blue Water Grill - ‬3 min drive

About this property

Casa Caribe Cancun

Hotel near Ultramar Ferry Puerto Juárez
Casa Caribe Cancun provides amenities like a terrace and a garden. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), barbecue grills, and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Casa Caribe Cancun include comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi.
Other amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, refrigerators, and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40.00 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

Property is also known as

Casa Caracol Cancun Hostel
Casa Caracol Hostel
Casa Mexicana Cancun
Casa Caribe Cancun Hotel
Casa Caribe Cancun Cancun
Casa Caribe Cancun Hotel Cancun

Frequently asked questions

Does Casa Caribe Cancun have a pool?

Yes, this property has an outdoor pool.

Is Casa Caribe Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Caribe Cancun?

Self parking is free at this property.

What time is check-in at Casa Caribe Cancun?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Casa Caribe Cancun?

Check-out is at noon.

Does Casa Caribe Cancun provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 40.00 per person applies.

Where is Casa Caribe Cancun located?

Located in Puerto Juarez, this hotel is steps from Gran Puerto Pier and Ultramar Ferry Puerto Juárez. El Niño Beach and Séptimo Día Adventist Church are also within 2 mi (3 km).

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Casa Caribe Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 109 out of 272 reviews
Rating 8 - Good. 65 out of 272 reviews
Rating 6 - Okay. 39 out of 272 reviews
Rating 4 - Poor. 20 out of 272 reviews
Rating 2 - Terrible. 39 out of 272 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 1 night in Jun 2025

8/10 Good

Vicente

Clean
Stayed 1 night in Jul 2025

8/10 Good

Verena Barbara

Liked: Cleanliness
I liked the carribean style of the buildings and the garden. But it is next to an embarquement quai and noisy. The breakfast amenities are not so welcoming and could be more clean.
Stayed 1 night in Jul 2025

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not that clean and the pictures of the hotel is misleading. Also we stayed for 5 days in which they never change out towels or anything. Lastly the ac unit barley worked.
Stayed 4 nights in Jul 2025

10/10 Excellent

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, beautiful ambience, large and well decorated rooms, great price.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love this place

Spacious quiet apartment style rooms. Love this place.
Stayed 1 night in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the ferry port to Isla Mujeres. Rooms with a nice water view and pool
Stayed 1 night in Apr 2025

8/10 Good

Nadia

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is well situated if you plan to take walks, it is near the ferry (water taxis) and locals.
Stayed 6 nights in Mar 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is good for those wanting to stay away from the hustle and bustle of Cancun. It is super close (under 5 min walk) to the ferry port and it’s close a really good restaurant called San Remo, which was great!
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Liked: Staff & service
Disliked: Amenities
Small hotel, very calm and peaceful. Older place in need of some TLC, but overall nice place with good size apartment style rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Sahiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot. Feels like it’s off the beaten pathway, but right next to the ferry! Walkable to amazing local food. Staff is very nice and our room was amazing. Love this little gem.
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little spot, funky jungle vibe. Great deal and the place was huge, 2 bedrooms with king beds, dining and living room.
Stayed 1 night in Mar 2025

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff not helpful at all and property was dirty, limited food options and the peer that goes into the sea is a health and safety hazard! great place to go if you want lizards walking around your feet at breakfast tho!
Stayed 3 nights in May 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and convenient for the Ultramar ferry.
Stayed 1 night in Jan 2025

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, back yard, cozy small place to be in this price.
Stayed 1 night in Feb 2025

10/10 Excellent

Yanick

Liked: Cleanliness, staff & service, amenities
Shower temperature and shower head. Pkus looking forward to seeing what happens with the old dock. If they will renovate. Also they could have a better breakfast and better hours for food options.
Stayed 3 nights in Apr 2025

8/10 Good

Renee

Liked: Staff & service, property conditions & facilities
This place is beautiful and we're in love with the Nala, the onsite fur baby.
Stayed 1 night in Jan 2025

8/10 Good

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the room with access from the third floor via circular stairs - beautiful view and private balcony. Continental breakfast was only toast, coffee and tea. Could have had some fruit...
Stayed 2 nights in Mar 2025

4/10 Poor

Karen

Disliked: Cleanliness, amenities, property conditions & facilities
The place has a nice view to the sea and my children enjoyed the pool, however, the interior of each room needs remodeling and maintenance. I rented 2 room and in one the water from the shower had a rotten egg smell and the other room didn’t have hot water. Humidity smell was in one of the rooms. Faucet was loose. I killed 2 roaches. Needs more cleaning and discard old silverware.
Stayed 5 nights in Jun 2025

6/10 Okay

APRIL

Liked: Cleanliness, staff & service
This place is perfect for those who don't want to be on a resort or in the busy hotel zone. The place is old and showing signs of wear, but the outdoor area was beautiful, right on the water and next door to the Isla Mujeres ferry. Lots of excellent local places to eat that are very close and reasonably priced. Room was clean and staff was friendly and helpful. If you are looking for a more authentic mexico experience than the resort life, then this is the place for you.
Stayed 6 nights in Mar 2025

4/10 Poor

Yan

Disliked: Property conditions & facilities
The hotel it’s good for 1 or 2 nights . The staff is no friendly at all ! But the hotel sell the package with breakfast but they don’t give a breakfast they give one piece of bread and one drink.
Stayed 1 night in Apr 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities
We loved the staff & our stay. We wanted to be close to the ferry & enjoyed our stay.
Stayed 4 nights in Jun 2024

2/10 Terrible

Nilanchal Bhagaban

Disliked: Cleanliness, amenities, property conditions & facilities
The leaving room and bedrooms fans was too slow just like its not working. Thankfully bedroom has AC, leaving room was feeling like a hot furnace. No one came to clean the room, no towels were changed, no hand wash, the water from kitchen wash basin and bathroom sink was always hot from which we cant even wash our hands. The leaving room was dirty with dust in the floor and tables and kitchen top. The only good thing is the hotel has pool facing sea side. I dont recommend this hotel to anyone
Stayed 5 nights in Jun 2025

2/10 Terrible

Arun K

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Faucets are rusted. Bugs in room.
Stayed 4 nights in Apr 2025

10/10 Excellent

ZAYRA

Liked: Staff & service, amenities, property conditions & facilities
What i liked was the proximity to ultramar (ferry) and we only spent one night, i wish it were more so i can give a more detailed review of the hotel! But very nice!!
Stayed 1 night in Feb 2025