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Aloft Cancun

3.5 star property
Travelers soak up the sun by the outdoor pool or relax under shaded cabanas, then unwind with drinks at the rooftop bar overlooking Cancun's stunning skyline

Choose dates to view prices

Aloft Cancun, near Caracol Beach, offers a vibrant retreat with a rooftop terrace perfect for sunsets. Guests enjoy a pool with free cabanas, sun loungers, and umbrellas, or maintain their routine at the 24-hour gym. Previous visitors consistently praise the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is NT$3,867
NT$4,920 total
includes taxes & fees
Jan 26 - Jan 27

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Aloft Two Queen Room With Lagoon View

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room With Lagoon View

  • Sleeps 4

View all photos for Aloft Two Queen Room With Ocean View

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room With Ocean View

  • Sleeps 4

View all photos for Aloft King Room with Lagoon View

Minibar, in-room safe, desk, laptop workspace

Aloft King Room with Lagoon View

  • Sleeps 2

View all photos for Aloft King Room with Ocean View

Minibar, in-room safe, desk, laptop workspace

Aloft King Room with Ocean View

  • Sleeps 2

View all photos for Junior Suite With Lagoon View

Minibar, in-room safe, desk, laptop workspace

Junior Suite With Lagoon View

  • Sleeps 2

View all photos for Junior Suite With Ocean View

Minibar, in-room safe, desk, laptop workspace

Junior Suite With Ocean View

  • Sleeps 2

View all photos for aloft, Room, 2 Queen Beds, Lagoon View

aloft, Room, 2 Queen Beds, Lagoon View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
  • 309 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Ocean View

aloft, Room, 1 King Bed, Ocean View | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Ocean View

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
  • 309 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Lagoon View

7.0 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
  • 309 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Ocean View

Beach/ocean view

aloft, Room, 2 Queen Beds, Ocean View

7.6 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
  • 309 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds | Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds

8.0 out of 10
Very good
(91 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
  • 309 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Aloft Two Queen Room

Minibar, in-room safe, desk, laptop workspace

Aloft Two Queen Room

  • Sleeps 4

View all photos for aloft, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Designer toiletries
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Aloft King Room

Minibar, in-room safe, desk, laptop workspace

Aloft King Room

  • Sleeps 2

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About the neighborhood

Located near the beach, Aloft Cancun is in Zona Hotelera neighborhood and is connected to the convention center. While the natural beauty of Caracol Beach and Delfines Beach can be enjoyed by anyone, those looking for an activity can check out UltraMar Ferry Terminal. Cancun Convention Center and La Isla Shopping Mall are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as snorkeling.
Visit our Cancun travel guideOpens in a new window
Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • UltraMar Ferry Terminal - 2 min walk - 0.2 km
  • Cancun Convention Center - 3 min walk - 0.3 km
  • Caracol Beach - 5 min walk - 0.4 km
  • Gaviota Azul Beach - 6 min walk - 0.6 km
  • Forum Beach - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 27 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Café Illy by Chedraui - ‬4 min walk
  • ‪Hooters - ‬3 min walk
  • ‪Vips - ‬2 min walk
  • ‪Mediterraneo - ‬3 min walk

About this property

Aloft Cancun

Hotel near Cancun Convention Center
Located close to UltraMar Ferry Terminal and Caracol Beach, Aloft Cancun provides dry cleaning/laundry services, a bar, and a 24-hour gym. Be sure to enjoy a meal at NOOK, the on-site restaurant. In addition to conference space, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool along with sun loungers
  • Continental breakfast (surcharge), express check-out, and express check-in
  • Laundry services, a billiards/pool table, and ATM/banking services
  • A 24-hour front desk, multilingual staff, and 1 meeting room
  • Guest reviews say great things about the pool, helpful staff, and location
Room features
All 177 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with satellite channels
  • Recycling, free infant beds, and free tea bags/instant coffee

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: MXN 270 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • NOOK

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (1 inch wide)

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 899 per accommodation, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 54 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 270 for adults and MXN 135 for children
  • Pet fee: MXN 899 per accommodation, per night
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Does Aloft Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Aloft Cancun?

As of 2026/1/15, prices found for a 1-night stay for 2 adults at Aloft Cancun on 2026/1/26 start from NT$3,867, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Cancun pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 899 per accommodation, per night.

What time is check-in at Aloft Cancun?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 1140 (subject to availability).

What time is check-out at Aloft Cancun?

Check-out is at noon. Late check-out is available for MXN 1140 (subject to availability).

Where is Aloft Cancun located?

Located in Zona Hotelera, this hotel is steps from UltraMar Ferry Terminal and Cancun Convention Center. Caracol Beach and La Isla Shopping Mall are also within 3 mi (5 km).

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Reviews

Aloft Cancun Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 153 out of 258 reviews
Rating 8 - Good. 56 out of 258 reviews
Rating 6 - Okay. 25 out of 258 reviews
Rating 4 - Poor. 11 out of 258 reviews
Rating 2 - Terrible. 13 out of 258 reviews

Reviews

8/10 Good

Shastri

Excellent location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Xin Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, staff is friendly . Close to everything…..
Stayed 6 nights in Dec 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking nice rooms and super close to the action
Stayed 1 night in Oct 2025

8/10 Good

TADATOSHI

Liked: Cleanliness, amenities
Room is clean Free drink at bar is good service. Hotel located not beach side but still good location. Thanks
Stayed 3 nights in Dec 2025

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Dec 2025

10/10 Excellent

Kristen

Liked: Cleanliness, property conditions & facilities
Room was spotless and well taken care of, staff was wonderful. I was a solo traveller and felt safe and welcomed in the hotel, i appreciated that its not a party hotel and was quiet while I was there for a conference.
Stayed 9 nights in Nov 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was the main reason for choosing this hotel but the hotel itself did not disappoint at all. Staff especially were very friendly and helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Otniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for shopping, entertainment, dining, and transportation
Stayed 3 nights in Oct 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, the staff is super friendly and helpful, the location it’s perfect, you are so close to all the night life, the convention center, and a lot of restaurants options
Stayed 1 night in Oct 2025

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Room was clean, quiet. Breakfast was a convenient start to the day.
Stayed 2 nights in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff. Cool shower.
Stayed 3 nights in Oct 2025

2/10 Terrible

Ashwini

Liked: Cleanliness, property conditions & facilities
For breakfast they somehow add bacon in scrambled eggs which may not be okay for many people.
Stayed 3 nights in Dec 2025

6/10 Okay

Vanessa

Disliked: Amenities
Strange rooftop pool - very few chairs scattered around. Very busy beach, not super clean hotel. Not terrible overall but it’s not the Mexican resort experience we were looking for.
Stayed 3 nights in Dec 2025

10/10 Excellent

HIDEKI

Liked: Cleanliness, amenities, property conditions & facilities
When I checked in the hotel, hotel man services was excellent and gave us a lot of information to play and to go eat. The room is clean and in fresh smells. Location is perfect to address to many places.
Stayed 1 night in Nov 2025

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Loft. The place is located in a heart of Cancun,staff is friendly,my room had a goid view (partial ocean).If you are not looking for a beach resort this is a great option
Stayed 1 night in May 2025

8/10 Good

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees where polite, clean rooms, close to the beach and night life.
Stayed 8 nights in Aug 2025

4/10 Poor

Yong

Take so long (near 3 hours)for check in.
Stayed 4 nights in Dec 2025

8/10 Good

ComoCactus

Liked: Cleanliness
Good But...the shower, water pressure is very low Desayuno....como americano. Mal calidad. Expectaba Jugo natural,mexican style food
Stayed 3 nights in Dec 2025

8/10 Good

Cesar

Liked: Staff & service
Disliked: Amenities
Arturo, the bartender is great, good attitude, he saved the bored experience by the pool
Stayed 4 nights in Jul 2025

10/10 Excellent

Kelsey

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Such a great hidden gem in cancun! Alejandro went above and beyond at a restaurant next door with an ocean view table & a free drink. Thank you!!
Stayed 1 night in Nov 2025

10/10 Excellent

dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay everything is close by
Stayed 2 nights in Mar 2025

10/10 Excellent

shuntara

Liked: Amenities
This was my first out of the country i must say i enjoy my stay here the rooftop pool was a big plus very relaxing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with amazing amenities. The beds were very comfortable which is a plus for me. Very close to all the activities in Cancun. Will definitely stay again
Stayed 1 night in Jul 2025

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Jul 2025