The staff were efficient, friendly, and attentive. Natalie's restaurant is impeccable! The property itself originates from the Victorian era and has obviously been remodeled. While much of the original architecture remains, the bathroom in our suite was modern, but not without issues. The shower water temperature varied immensely from lukewarm to scalding hot without touching the controls. There was also a TV in the bathroom which aside from practically falling off the wall, was in a stupid location, and quite honestly should be removed and use the space for hanging towels (there was nowhere to hang a bath towel after drying from using the shower). The King bed was comfortable, but had a "lump" in the middle. Furniture and decor in the room was very dated. The storage coset was very small - again dating back to the original building and not of the capacity one would expect for a "luxury" room. Overall we enjoyed our stay but would likely choose a different high-end hotel if returning to Camden in the future.