The front desk staff was very friendly and welcoming. The lobby, which was decorated nicely for the Stampede, was small and cozy, including a shop where you can buy souvenirs, snacks, and some basic essentials. Unlike many Coast Hotels, this property is tired and in desperate need of a makeover. The rooms featured well-used and/or low-quality mismatched furniture, scratchy towels, and lumpy pillows. The kitchenette was tiny but well-stocked, though the fridge had been installed with the door on the wrong side, making it very difficult to access in such a cramped space. The A/C works well but the unit is in the living room, making it very difficult for the air to reach the bedroom which is down the hall. The elevators are small and slow. Open-air parking was unnecessarily expensive and appeared to be very limited. We were there during Stampede days so perhaps that explains the high price for these rooms. Otherwise, I'd skip this property and pay the same amount elsewhere for a more luxurious stay.