卡蘭古特Spa 飯店，旅行前必看！

「A real hidden gem in Goa, three location is perfect, only 5 minutes walk from the beach where there are plenty of chilled beach shacks serving reasonably priced good and drinks, but the hotel is far enough away that it's totally peaceful at night and is very secure with a guard on duty 24/7. The hotel itself is in a beautiful old heritage building and the staff all work incredibly hard to keep it clean and beautifully cared for, while our room was spacious and very comfortable. However the...

「Ok」

「This now being my 4th stay, that probably speaks volumes. On this occasion due to travel issues at Dubai airport, i arrived 13 hours late, with no luggage as it had been delayed in Dubai. I assisted in purchasing some new cloths so i had freash clothes for the morning, while i was doing that my favourite meal had been made for my supper Thanks guys for making my late arrival as easy as possible. 」

「Nice location. Extremely friendly and helpful staff. The room was noisy a night. Clean. 」

「Staff were great, food was really good. Local to bars and shops, near the famous beaches of calangute. Great area, friendly and extremly helpful. Rooms were cleaned everyday and can be kept cold in the heat. 10/10. 」

「Have been to the property thrice. Love the property.」

「The hotel was just away from the busy road, & quiet enough. On arrival I found my shower shampoo & gel were empty, this was fixed very quickly. The toilet seat threatened to eject me off. This took way too long to even be looked at. The repair meant the seat wouldn't easily go down past 45°. After 4 days, a new seat assembly was fitted. My laundry was ready by 10.00 1 day, but after 18.00, & a lot of chasing, it was finally delivered !!!. So as a conclusion, my stay was ok, but let down by poor...

「Absolutely awful! I arrived with the photo, it did not match what was in front of me. The facilities and the room did not meet my expectations. When I asked the staff to give me refund they said no. False advertising or what! The welcome drink tasted like gone off oil and slightly like faeces. I was sick in their bushes outside and when I asked for a bottle of water they gave me a glass....which was the same one as the 'juice'. Horrendous and Expedia let me down as no one was answering...

「the fish curry was a disappointment, otherwise all ok」

「Extremely poor customer service, especially given the price of this hotel. Avoid 」