Skip to main content

Kempinski Palace Cairo

Choose dates to view prices

Luxury
VIP Access
5.0 star property
8.6

Excellent

Palace retreat with signature spa

Immaculate gardens surround the stunning outdoor pool where guests unwind away from Cairo's bustle. Eight distinct restaurants serve international cuisine, including the 24-hour Vibe restaurant. Visitors can rejuvenate at the top-notch spa or enjoy the sauna and health club facilities.

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
The current price is NT$6,019
NT$7,762 total
includes taxes & fees
Aug 6 - Aug 7

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room (Club Pool)

Hypo-allergenic bedding available, minibar, in-room safe, desk

Room (Club Pool)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

Hypo-allergenic bedding available, minibar, in-room safe, desk

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

Hypo-allergenic bedding available, minibar, in-room safe, desk

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room (Club Pool)

Room (Club Pool) | Hypo-allergenic bedding available, minibar, in-room safe, desk

Room (Club Pool)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

A hotel room with a large bed, a desk, a chair, a small table, a wicker ottoman, and a view of a pool and palm trees through a glass door.

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room) | Hypo-allergenic bedding available, minibar, in-room safe, desk

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite) | Hypo-allergenic bedding available, minibar, in-room safe, desk

Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

  • City view
  • 1281 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Hypo-allergenic bedding available, minibar, in-room safe, desk

Deluxe Suite

  • City view
  • 1023 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

A hotel room with a large window, a bed, two red velvet chairs, a small table with a tray of snacks, and a framed picture on the wall.

Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Hypo-allergenic bedding available, minibar, in-room safe, desk

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Hypo-allergenic bedding available, minibar, in-room safe, desk

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Pool King Room

Hypo-allergenic bedding available, minibar, in-room safe, desk

Deluxe Pool King Room

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Pool King Room

Bathroom | Separate tub and shower, hydromassage showerhead, free toiletries

Grand Deluxe Pool King Room

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe City King Room

Hypo-allergenic bedding available, minibar, in-room safe, desk

Deluxe City King Room

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony) | Hypo-allergenic bedding available, minibar, in-room safe, desk

Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room (Club City)

Hypo-allergenic bedding available, minibar, in-room safe, desk

Room (Club City)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room (Club City)

Hypo-allergenic bedding available, minibar, in-room safe, desk

Room (Club City)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

You may also like

Ad
Lobby

Triumph Luxury Hotel

New Cairo
  • Pool
  • Hot tub
  • Spa
  • Kids pool
8.8 out of 10, Excellent, 144 reviews
The price is NT$4,667
NT$6,019 total
includes taxes & fees
Jul 17 - Jul 18
Triumph Luxury Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Located in New Cairo, Kempinski Palace Cairo is in the business district and near the airport. Travelers eager for a bit of culture can stop by Egyptian Museum, while those who have shopping on the agenda may want to visit Cairo Festival City Mall and Citystars Heliopolis. Giza Pyramid Complex is another place to visit that comes recommended. Visit our New Cairo travel guide
Map
Eastern Ring Road, First Settlement, New Cairo, 11477

What's nearby

  • KidZania Cairo
    6 min drive - 4.6 km
  • Cairo Festival City Mall
    7 min drive - 5.0 km
  • Downtown Katameya
    10 min drive - 5.7 km
  • City Centre Almaza Shopping Mall
    10 min drive - 9.1 km
  • Egypt International Exhibitions Center
    12 min drive - 8.4 km

Getting around

  • El-Obour Station
    12 min drive
  • Haroun Station
    12 min drive
  • Cairo Intl. Airport (CAI)
    17 min drive

Restaurants

  • Kazuko
    3 min drive
  • JW Marriott Executive Lounge
    2 min drive
  • Vip Club Lounge
    3 min walk
  • Chili's Grill & Bar
    12 min walk
  • Starbucks
    15 min walk

About this property

Kempinski Palace Cairo

  • Luxury family-friendly hotel near Cairo Festival City Mall
  • Located close to Citystars Heliopolis, Kempinski Palace Cairo provides a poolside bar, a terrace, and shopping on site. Indulge in a body wrap, a facial, and a hot stone massage at Resense Spa, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
  • Additional perks include:
    • An outdoor pool and a children's pool
    • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
    • An electric car charging station, express check-out, and supervised childcare (surcharge)
    • Concierge services, wedding services, and a 24-hour front desk
  • Room features
  • All 245 individually furnished rooms offer comforts such as 24-hour room service and fireplaces, in addition to perks like pillow menus and laptop-friendly workspaces.
  • Extra amenities include:
    • Bathrooms with hydromassage showers and separate tubs/showers
    • 32-inch LED TVs with premium channels
    • Wardrobes/closets, LED light bulbs, and electric kettles

Awards and affiliations

  • Eco-Certified Property
  • This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
Renaissance Cairo Mirage City Hotel
New Cairo
  • Pool
  • Spa
  • Free airport shuttle
  • Pet friendly
9.0 out of 10, Wonderful, 481 reviews
The price is NT$4,764
NT$6,143 total
includes taxes & fees
Jul 30 - Jul 31
Renaissance Cairo Mirage City Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 4.50 per night)
  • Secured, covered valet parking on site (USD 5 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 to 35 for adults and USD 9 to 17.50 for children
  • 7 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bab Al Qasr
  • Lucca
  • Romanov
  • The State

Things to do

  • 24-hour health club
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (43,056 square feet of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Elevator (90 inch wide door)
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Pool hoist on site
  • Sign language-capable staff
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Fireplace
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45.0 per stay

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 to 35 for adults, and USD 9 to 17.5 for children
  • Airport shuttle fee: USD 25 per person (one-way)
  • Covered self parking fee: USD 4.5 per night (in/out privileges)
  • Covered valet parking fee: USD 5 per day (in/out privileges)
  • Rollaway bed fee: USD 45.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food is not permitted on the premises.
Children under 21 years old are allowed in the heated indoor pool from 9 AM to noon and must be accompanied by an adult.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Kempinski Palace Cairo have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Kempinski Palace Cairo?

As of 2026/7/16, prices found for a 1-night stay for 2 adults at Kempinski Palace Cairo on 2026/8/6 start from NT$6,019, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Kempinski Palace Cairo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for USD 4.5 per night. Valet parking is available for USD 5 per day.

What time is check-in at Kempinski Palace Cairo?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Kempinski Palace Cairo?

Check-out is at noon.

Does Kempinski Palace Cairo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per person applies.

Where is Kempinski Palace Cairo located?

Located near the airport, this family-friendly hotel is 5.6 mi (9.1 km) from Cairo Festival City Mall and 6.6 mi (10.6 km) from Citystars Heliopolis. Egyptian Museum and Giza Pyramid Complex are also within 25 mi (40 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Kempinski Palace Cairo Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 170 out of 288 reviews
Rating 8 - Good. 60 out of 288 reviews
Rating 6 - Okay. 31 out of 288 reviews
Rating 4 - Poor. 14 out of 288 reviews
Rating 2 - Terrible. 13 out of 288 reviews

Reviews

Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at this hotel! From the moment I arrived, the staff was welcoming, friendly, and always willing to help. The room was spotless, comfortable, and well-maintained, making it easy to relax after a long day. The hotel’s amenities were excellent, and the overall atmosphere was peaceful and inviting. One thing that really stood out was the security. The security team was professional, attentive, and made me feel safe throughout my stay. It was reassuring to know they were always present and maintaining a secure environment. The exceptional customer service from every staff member made the experience even better. Everyone went above and beyond to ensure I had a great stay, and I truly felt valued as a guest. I highly recommend this hotel to anyone looking for a clean, comfortable place with outstanding hospitality and excellent security. I will definitely be staying here again on my next visit!
Stayed 7 nights in Jul 2026
Verified

8/10 Good

Davod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good dining nice environment
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

RESUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent reception clean spacious rooms delicisous breakfast
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Noor

Liked: Cleanliness, amenities, property conditions & facilities
Love everything there from the service to the staff to the lobby people everything is great
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Xiaohong

Liked: Cleanliness, amenities, property conditions & facilities
Room is so spacious and clean. Stuffs are all super friendly. Breakfast is great. Closer to airport comparison to hotels beside Nile River.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

RESUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Reception Staff, Great Rooms, Clean, Spacious, Many Amenities
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Hossam Eldin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and restaurant
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean place with good dining facilities
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel facilities including several restaurants, fitness, hot tub were great and convenient
Stayed 8 nights in Dec 2024
Verified

10/10 Excellent

Hareth

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very classy hotel will recommend it
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Marawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third stay at this property and I absolutely love it. Service is amazing and staff is wonderful . Property is clean rooms are comfortable and spacious delicious coffee in room as well. The manager at breakfast was awesome he was so accommodating and professional
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Hisham

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very welcoming and amenities were very nice .. noting I when I reserved the room it said it includes a bath tub but when I arrived . It showed it doesn’t .. I was disappointed honestly
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Star experience at Kimpenski

Most friendly staff, great buffet, clean and comfortable room!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Waleed

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at Royal Maxim Kempinski, and I would like to express my sincere appreciation to the outstanding staff who made our experience truly memorable. Special thanks to Mrs. Merna from the Front Office for her exceptional professionalism, kindness, and cooperation. She went above and beyond to assist me and my daughter, making us feel very welcome and well taken care of from the moment we arrived. I would also like to thank Chef Hosam and Mr. Mahmoud at the restaurant for their excellent service and warm hospitality. The food quality, attention to detail, and friendly attitude made every meal enjoyable. Thank you to the entire team for such a pleasant and comfortable stay. I truly look forward to visiting again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mohannad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience overall. Staff were very friendly and very welcoming. I enjoyed my stay and will be visiting again for sure.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING STAY

WOW!!!!! This hotel is a five star experience. It was absolutely wonderful. The breakfast buffet was insane. So many different selections. Staff was so attentive the hotels absolutely gorgeous and the rooms so beautiful. I have nothing bad to say about this hotel!!!! it was taught large at such a great price.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Yasnine

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you very much for your hospitality . I’ll definitely loved your customer service and amenities of the hotel in general. Thank you for having me. I’ll definitely recommend you to all my family and friends.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we arrived at Royal Maxim Palace Kapinski until we left 6 days later we were treated like family. The concierge arranged our lost baggage to be delivered to the hotel and helped us plan a Nile dinner cruise. The restaurants, particularly Lucca, have 5 star menus. The spa experience was one of the better ones I have had and prices were reasonable. The staff on the whole goes out of their way to make sure every aspect of your stay is top rate. No complaints.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star hotel in new Cairo

Although new Cairo is a residential spot without many atractions, this hotel allows a 5 star experience isolated from the noise and inconvenience of central Cairo. The rooms are clean and spatious. The breakfast is also fine. I would only complain about club lounge which is almost closed and empty.
Stayed 3 nights in Dec 2024
Verified

4/10 Poor

Sascha

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not to recommend as old and used

The pictures on the booking page were very promising. Everything is looking old and shabby. Everywhere noice from outside. I’m very disappointed even more for the price I was paying. Bed was good and breakfast as well. But this hotel isn’t recommended for a relaxing stay. Stuff did a great job, especially when a tip was given.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Hareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incredible stay at the Royal Maxim Palace Kempinski in Cairo! From the moment I arrived, the staff went above and beyond to ensure a perfect experience. The rooms are spacious, beautifully decorated, and equipped with all the modern amenities. The hotel’s restaurants offer a variety of delicious international and local dishes, and the breakfast buffet is amazing with so many fresh options. The outdoor pool is stunning and a great place to unwind, while the spa services are top-notch. The entire property is immaculate, and the attention to detail is noticeable throughout. It’s conveniently located near the airport, but still feels like a luxurious retreat from the busy city. I highly recommend this hotel for anyone looking for a blend of luxury, comfort, and excellent service in Cairo. I can’t wait to come back!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Cemal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was amazing
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is exceptional
Stayed 1 night in May 2026
Verified

10/10 Excellent

Eid

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Sami

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff, fast room service and the rooms are nice and clean
Stayed 7 nights in Feb 2026