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The Benson Hotel

4.0 star property
Art Deco hotel with a 24-hour front desk and an outdoor pool

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Photo gallery for The Benson Hotel

Suite | 1 bedroom, premium bedding, pillowtop beds, laptop workspace
1 bedroom, premium bedding, pillowtop beds, laptop workspace
Terrace/patio
Reception
Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping
The current price is NT$4,523
NT$4,976 total
includes taxes & fees
Aug 3 - Aug 4

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Terrace/patio

Deluxe Room, 1 King Bed, Terrace

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 7 Ping (23 square meters)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Mini-fridge
Flat-screen TV
Pillowtop bed
Separate bedroom
Premium bedding
  • 12 Ping (40 square meters)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 7 Ping (23 square meters)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 7 Ping (23 square meters)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Separate bedroom
Pillowtop bed
Premium bedding
Private bathroom
Hair dryer
  • 7 Ping (23 square meters)
  • River view
  • Sleeps 4
  • 2 Queen Beds

Benson Suite

  • Sleeps 2
  • 1 Queen Bed

Superior King With View

  • Sleeps 3
  • 1 King Bed

Superior Queen With View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Accessible Room

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard Accessible Room

  • Sleeps 2
  • 1 King Bed

Deluxe Terrace Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

1 bedroom, premium bedding, pillowtop beds, laptop workspace

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Bathroom | Shower, free toiletries, hair dryer, towels

Standard Queen Room

  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
44-56 Grafton Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade - 5 min walk - 0.5 km
  • Cairns Central Shopping Centre - 5 min walk - 0.5 km
  • Cairns Convention Centre - 6 min walk - 0.6 km
  • Reef Fleet Terminal - 6 min walk - 0.6 km
  • Esplanade Lagoon - 8 min walk - 0.7 km

Getting around

  • Cairns Station - 9 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Annee's CaPhe - ‬5 min walk
  • ‪Caffiend - ‬2 min walk
  • ‪Gilligan's Travels - ‬5 min walk
  • ‪The Lillipad Cafe - ‬1 min walk
  • ‪Indian brothers restaurant Cairns - ‬4 min walk

About this property

The Benson Hotel

Upscale hotel near Cairns Esplanade
Close to Cairns Central Shopping Centre and Reef Fleet Terminal, The Benson Hotel provides a terrace, a garden, and laundry facilities. The on-site restaurant, Benson Bar & Restaurant, offers breakfast, dinner, light fare, and happy hour. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as an outdoor entertainment area and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Free newspapers, a nature reserve, and coffee/tea in the lobby
  • Bicycle parking, concierge services, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 101 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with streaming services and digital channels
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English, French, Indonesian, Spanish

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8.8 out of 10, Excellent, 1,008 reviews
The price is NT$4,029
NT$4,432 total
includes taxes & fees
Aug 10 - Aug 11
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 32 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Does The Benson Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–9:00 PM.

How much does it cost to stay at The Benson Hotel?

As of 2025/7/21, prices found for a 1-night stay for 2 adults at The Benson Hotel on 2025/8/3 start from NT$4,523, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Benson Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Benson Hotel?

Self parking is available for AUD 25 per night. Limited spots are available.

What time is check-in at The Benson Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Benson Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Benson Hotel located?

Located in Cairns Central Business District, this hotel is within a 10-minute walk of Reef Teach, Cairns Esplanade, and Cairns Central Shopping Centre. The Cairns Museum and Cairns Historical Society Museum are also within 5 minutes. Cairns Station is 9 minutes by foot.

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The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 221 out of 440 reviews
Rating 8 - Good. 140 out of 440 reviews
Rating 6 - Okay. 55 out of 440 reviews
Rating 4 - Poor. 16 out of 440 reviews
Rating 2 - Terrible. 8 out of 440 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

Helpful and friendly staff. Great buffet breakfast. Enjoyed the pool.
Stayed 6 nights in Jul 2025

10/10

Great and comfortable stay. The staff at reception was great.
Stayed 2 nights in Jun 2025

10/10

Was a bit of a walk away from the esplanade but
Stayed 2 nights in Jun 2025

8/10

Good service the location is close to everything Shopping Centre, Bank, Esplanade, Casino, Ferry, Bus, cost was reasonable for Cairns, nice hotel.
Stayed 3 nights in Jun 2025

10/10

Beautiful hotel in the heart of Cairns. Clean, cosy, delicious food (Eugene the Chief is amazing). Everything is around the corner. Wish no better for a good vocation.
Stayed 6 nights in May 2025

10/10

Beautiful property great friendly staff, great buffet breakfast, awesome stay
Stayed 1 night in Mar 2025

10/10

Wonderful location for a Cairns stay. Have been to Cairns several times and stayed at various hotels and found The Benson to be in the best location, easy to walk to dining options and to the marina or Cairns Central etc.
Stayed 7 nights in Apr 2025

10/10

Great location and loved the roof top pool
Stayed 3 nights in Feb 2025

8/10

Clean, quiet, friendly! GREAT LOCATION!!! Room was spacious.. 2 queens! Highly recommend! Great coffee.. and the breakfast looked good!
Stayed 1 night in Apr 2025

10/10

Enjoyed our stay
Stayed 3 nights in Dec 2024

10/10

Awesome breakfast.
Stayed 3 nights in Feb 2025

8/10

Friendly staff. Spacious, clean room. Breakfast was also good. Comfortable king size bed. Thank you flr an enjoyable stay.
Stayed 6 nights in Apr 2025

8/10

Property is in a handy location. Staff were always friendly and helpful.
Stayed 3 nights in Mar 2025

10/10

Modern and clean hotel, with a good breakfast. Good central location to get to most amenities.
Stayed 5 nights in Feb 2025

10/10

Amazing stay, great service, comfy beds, pool is nice and clean, breakfast options are awesome and yummy. Great experience, definitely will be back. Walking distance to the esplanade as well.
Stayed 5 nights in Feb 2025

8/10

An old Rydges hotel rebranded and fully renovated. Rooms clean comfortable and very modern
Stayed 1 night in Mar 2025

10/10

Really nice place to stay
Stayed 6 nights in Oct 2024

10/10

Very good/clean property very closr to shopping areas. Parking at the hotel is an extra fee each day.
Stayed 2 nights in Mar 2025

10/10

A nice hotel with the usual breakfast.
Stayed 3 nights in Nov 2024

10/10

Loved the facility. One lift was broken while there which made it a lengthy wait to go up and down from the room. The rest of the facility was great with good dining and activities walking distance! It was beautiful
Stayed 1 night in Apr 2025

8/10

Everything, had a great stay
Stayed 4 nights in Nov 2024

10/10

On vacation with wife. We enjoyed the nearby walkable attractions (casino, snorkel wharf, convenience store and numerous restaurants). The washer and dryer was convenient to do a load of wash in the middle of our travels.
Stayed 3 nights in Feb 2025

8/10

Great location and decent rooms
Stayed 3 nights in Aug 2024

8/10

Hotel well located, breakfast good, disappointing bar only open limited days- receptionist were helpful - umbrellas and tow eg is provided- can be noisy with younger travellers
Stayed 3 nights in Mar 2025

8/10

We liked the location as we could walk to all of our booked tours, such as The Great Barrier Reef. There were restaurants and shopping close by. View not great from our room. There is laundry and a nice pool area on the 4th floor. No shuttle to/or from the airport.
Stayed 4 nights in Mar 2025