The hotel is too far awary from the Cairns city and they don't have much water equipment in the sea. But the room was very large, but there are some dust in the room on the first day.The restaurant only provide Western food which is not suit for my parents.Prices of food are high but taste nice.Overall, the hotel is suit for holiday but location not convenient.
Kangtong
10/10 有夠讚
Bibo,浙江
2015年2月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店
非常适合一家人的度假游!
Bibo
8/10 不錯哦
真實旅客
2014年2月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
总体良好,附近较方便
真實旅客
10/10 有夠讚
Marcus
2024年5月23日
喜歡:整潔度
Marcus
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Andrea
團體旅遊
2024年5月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Many bugs
Andrea
於 2024 年 4 月住了 4 晚
2/10 很糟糕
Samantha
家庭旅遊
2024年3月10日
Booked a resort view and it overlooked the swamp/mangroves that stunk. The room was filthy with lip gloss and packets of tablets under the couch. The floor was covered in food and dirty as well as having an unpleasant odour. Really unimpressed and disappointed to the point we cancelled our stay and went home.
Samantha
於 2024 年 3 月住了 1 晚
6/10 一般般
John
家庭旅遊
2024年1月27日
不喜歡:整潔度和員工素質
We stayed in room 310. I spoke with Andrew before we got there and he told me we had a view of the beach. There was no view of the beach we had a view of mangroves with some waterway mudflap. We asked Andrew if we could move rooms as we found it difficult to catch 2 lifts and walk to the other side of the resort with 4 kids and a pram, his response was that unfortunately he needed to look after other guests and could not help with no resolution. I need to add this person has no idea about customer service and should not work in this industry he just repeats himself with ‘unfortunately he can’t help’ as this was his same response when asked for a late check out, his response’I need to look after the other guest and unfortunately I can’t help you and continuously repeats himself with no resolution. I must say it was actually laughable buffet breakfast was not great average at best. The pool was OK. Fairly dirty lots of leaves. This resort is not a 5 star resort I probably wouldn’t rate it a 3 star. I would like to add Kenji at front desk was lovely to deal with and also there was a lovely gentleman at breakfast there this is the only reason why I would give this resort any stars..
John
於 2024 年 1 月住了 7 晚
8/10 不錯哦
Jessica
2024年1月21日
喜歡:整潔度和員工素質
Overall it’s a nice hotel, room was clean. But way to many bugs I think for it being a 5 star there shouldn’t be so many mosquitos and other bugs all over the lifts,