Utterly disappointed in the condition of the apartment. Blinds broken or not even on the window. Mattresses extremely old and uncomfortable. No security screen on the kitchen window. A child could fall out and two storeys down. Two screen doors missing on the sliding doors. Minimum linen. I went to ask for extra towels and told they are limited and count what we take (ridiculous). Wardrobes wheels are broken and don’t slide. The outdoor furniture is the cheapest plastic type you can buy from Bunnings. I don’t know how this property has a four star rating. The lady at reception from Spain was extremely rude and honestly not interested in being helpful. Everything was a bother to her. Will never stay here again.
Location is however amazing. The restaurants around are delicious. Beach is beautiful.
Alexsandra
於 2025 年 7 月住了 8 晚
2/10 很糟糕
Supriya L.,San Diego
2025 年 7 月 13 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Disappointed with my stay. Spent so much money and travelled from far to find the room did not have an ocean view as shown in the pictures. It was blocked. I was on the ground floor, and the patio door lock was broken. I reported the security concern to the management and they did not see the need to address it. The WiFi was poor and flaky. The hot water dropped out two minutes into the shower, and the stove needs fixing. The shower head flopped. The rooms were not soundproofed as advertised and there was much noise during the night from the flat above. Also have to read the fine print for this accommodation. It’s not a typical Expedia booking; and payment is collected at the hotel directly, which means you pay a deposit and then the hotel keeps asking you for money. Trinity beach itself is nice and the location was good. The apartment needs maintenance and upgrades.
Supriya L.
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Fiona
家庭旅遊
2025 年 6 月 13 日
喜歡:整潔度
1 bed unit, fairly modern.
Beach front level 3.
No lift at property.
Cockroaches and ants within the unit.
Good location.
Fiona
於 2025 年 6 月住了 4 晚
6/10 一般般
Lisa
情侶出遊
2025 年 6 月 3 日
不喜歡:住宿環境和硬體
This property is in a lovely area overlooking the sea. The 1br apartment we stayed in was a bit tired but that was fine for us. All the kitchen and laundry appliances worked fine and were clean. The main concern was security as one of the balcony doors didn't lock. We did report this to management (an older guy) but there was no repair or follow up communication in the 4 to 5 days we stayed after reporting it, apart from an initial assurance that someone would come to fix it. We found a way of securing it with a leather belt as a precaution while we slept. One other suggestion would be to deep clean the couch as it was pretty smelly. Apart from these it was great base for exploring the area and relaxing at the beach.
Lisa
於 2025 年 5 月住了 8 晚
10/10 有夠讚
Rebecca
情侶出遊
2025 年 5 月 20 日
喜歡:整潔度
Rebecca
於 2025 年 5 月住了 3 晚
8/10 不錯哦
Necia
情侶出遊
2025 年 5 月 16 日
喜歡:設施服務和住宿環境和硬體
To be picky...we didn't like the heavy door to the balcony, and the room could have been cleaner. But the view from the apartment over the pool/spa to the beach was amazing! The check in was super easy and super informative! The location was amazing only a little stroll along the beach to many places to eat. Overall 4/5
Necia
於 2025 年 5 月住了 4 晚
10/10 有夠讚
Jon
家庭旅遊
2025 年 4 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location and easy access to everything.
Customer service is exceptional and very accomodating.
The apartment had all we needed and was clean. Only thing we suggest is a second tv in the 2 bedroom apartments.
Very happy and will certainly come again.
Jon
於 2025 年 4 月住了 3 晚
6/10 一般般
Poonam
家庭旅遊
2025 年 4 月 23 日
喜歡:整潔度
I stayed at this apartment during my holiday and found the experience to be below average. While the location was decent, there were several issues that made the stay uncomfortable.
The cleanliness was not up to standard—I found insects in the apartment. Basic utensils were missing, which made it hard to prepare simple meals. The main bedroom lock wasn’t working, and the key to the main door was bent, making it really difficult to open the door.
The under ground parking spot was given too us was very narrow hard to park our car. When we call.them regarding this they suggested to park at front or on the street, street parking was uncomfortable especially when it's rainy weather.
Lizard was in my bathroom. No exhaust fan in the bathroom.
No oven mitten
Poonam
於 2025 年 4 月住了 7 晚
10/10 有夠讚
MICHAEL
情侶出遊
2025 年 4 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
As it says right on the beach. Nice size rooms comfortable bed and ideal for visiting the sights. Good bus service. Nothing to dislike.
MICHAEL
於 2025 年 2 月住了 14 晚
10/10 有夠讚
Roger
情侶出遊
2025 年 4 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
Lovely apartment with everything we needed and a great view of the beach and just accross fron the safe netted swimming area. Lovely pool to cool down and relax in. And very friendly helpful staff. Wish we had longer!
Roger
於 2025 年 4 月住了 9 晚
10/10 有夠讚
Ian
情侶出遊
2025 年 4 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
Staff were great and rooms were clean. Initially the walk up 2 floors of stairs with a large shared suit case at the age of 64 was a bit daunting, but I managed, when we booked we didn't realise there was no elevator on site. or bad!
Ian
於 2025 年 4 月住了 8 晚
10/10 有夠讚
Julie
2025 年 4 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
Location was ecellent, comfortable bed , just a really nice place to stay and relax
Julie
於 2025 年 4 月住了 4 晚
8/10 不錯哦
Fiona
2025 年 4 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
Easy/relaxed check in. 3 bedroom unit, outdated but very functional. Great location. Large balcony and ocean front. Comfy beds.
Would recommend.
Fiona
於 2025 年 4 月住了 6 晚
6/10 一般般
Wai Min William
家庭旅遊
2025 年 3 月 23 日
喜歡:整潔度
Nice sea view
Wai Min William
於 2025 年 3 月住了 5 晚
8/10 不錯哦
Sheila
情侶出遊
2025 年 3 月 19 日
喜歡:整潔度和住宿環境和硬體
Owner was out on emergency but gave clear instructions on getting room key
Place was clean and accommodating for its age. Only drawback was if you needed extra toiletries or coffee they must be purchased through lobby which closes at 4. Good restaurants in walking distance
Sheila
於 2025 年 3 月住了 4 晚
2/10 很糟糕
Arvind
家庭旅遊
2025 年 2 月 28 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Wont recommend 8.8 star. Pots and pans were dirty and usable. Exhaust fans not working.
Arvind
於 2025 年 2 月住了 4 晚
10/10 有夠讚
Andrew
2025 年 2 月 26 日
喜歡:整潔度和住宿環境和硬體
It was good
Andrew
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Daniel
2025 年 2 月 18 日
喜歡:整潔度和住宿環境和硬體
perfekt
Daniel
於 2024 年 10 月住了 4 晚
10/10 有夠讚
Jean-Daniel
2025 年 2 月 18 日
喜歡:整潔度和客房舒適度
Jean-Daniel
於 2025 年 2 月住了 1 晚
8/10 不錯哦
真實旅客
2025 年 2 月 17 日
喜歡:整潔度和客房舒適度
Excellent response to outstanding issues.
A few issues, however reception very responsive to rectify
真實旅客
於 2025 年 2 月住了 3 晚
10/10 有夠讚
Luciano
團體旅遊, 家庭旅遊
2025 年 1 月 26 日
喜歡:整潔度、設施服務和住宿環境和硬體
Nancy was wonderful receptionist
Luciano
於 2025 年 1 月住了 5 晚
10/10 有夠讚
Jens
2025 年 1 月 13 日
喜歡:整潔度和住宿環境和硬體
nice sea view and swimming option right across the street! Public transport to Cairns and Smithfield shopping mall was good and cheap. Always someone helpful at the desk. The room partitioning is thoughtful