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Mercure Cairns

4.0 star property
Savor authentic regional dishes at The Stanley restaurant before relaxing poolside among tropical gardens - a perfect balance of dining and downtime

Choose dates to view prices

Mercure Cairns offers a peaceful retreat near Cairns Central Shopping Centre and Marlin Marina. Enjoy local cuisine at The Stanley restaurant, relax by the outdoor pool with sun loungers, and benefit from helpful staff, in-room WiFi, and a business center.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
The current price is NT$3,468
NT$3,815 total
includes taxes & fees
Mar 8 - Mar 9

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
Electric kettle
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 Queen Bed

Loft, 1 Queen Bed | Minibar, desk, laptop workspace, iron/ironing board

Loft, 1 Queen Bed

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Dining table
TV
Ceiling fan
Separate bedroom
  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
Hair dryer
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (1 Queen and 2 Singles)

Family Room, Multiple Beds (1 Queen and 2 Singles) | Minibar, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds (1 Queen and 2 Singles)

7.2 out of 10
Good
(7 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Dining table
TV
Ceiling fan
Separate bedroom
Private bathroom
  • City view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds

Highlights

Balcony or patio
Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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NT$3,738 total
includes taxes & fees
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About the neighborhood

Located in Cairns Central Business District, a neighborhood in Cairns, Mercure Cairns is in a shopping district and near the beach. Cairns Regional Gallery and Copperlode Dam are local landmarks, and some of the area's activities can be experienced at Reef Fleet Terminal and Cairns Marlin Marina. Cairns Performing Arts Centre and Bulmba-ja Arts Centre are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving. Visit our Cairns travel guide
Map
15 Florence Street, Cairns, QLD, 4870

What's nearby

  • Cairns Esplanade which includes a pool, swimming and a luxury hotel or resort
    Cairns Esplanade
    5 min walk - 0.4 km
  • One of best things to do in Cairns is ride the Kuranda Scenic Railway. It's a 90 minute journey that takes you down the mountain to Cairns passing waterfalls, scenic lookouts and over old bridges. Catch the Skyrail up the mountain from Cairns and then catch the train back down. Or, vice versa.
    Cairns Central Shopping Centre
    6 min walk - 0.6 km
  • Cairns Night Markets showing markets as well as a small group of people
    Cairns Night Markets
    8 min walk - 0.7 km
  • Esplanade Lagoon featuring general coastal views, swimming and a pool
    Esplanade Lagoon
    10 min walk - 0.9 km
  • Cairns Performing Arts Centre
    2 min walk - 0.2 km

Getting around

  • Cairns Station
    13 min walk
  • Cairns Intl. Airport (CNS)
    10 min drive

Restaurants

  • Atrium
    3 min walk
  • Villa Romana
    6 min walk
  • La Pizza
    7 min walk
  • Cc’s Bar And Grill
    5 min walk
  • Moku Bar + Grill
    2 min walk

About this property

Mercure Cairns

Upscale hotel near Cairns Esplanade
Take advantage of a garden, dry cleaning/laundry services, and a business center at Mercure Cairns. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool along with sun loungers
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A water dispenser, luggage storage, and smoke-free premises
  • A front-desk safe, a banquet hall, and a TV in the lobby
  • Guest reviews say good things about the helpful staff
Room features
All 75 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 55-inch TVs with cable channels
  • Wardrobes/closets, cribs/infant beds, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in the NABERS Energy and NABERS Water, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 3:30 AM to 11:30 PM on request

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Elevator

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.1 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30 per day
Cribs (infant beds) are available for AUD 20.0 per stay

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 15 per person (one-way)
  • Airport shuttle fee per child: AUD 15 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per stay
  • Rollaway bed fee: AUD 30 per day
  • Credit card charges are subject to a surcharge of 1.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns ibis Styles
ibis Styles Cairns
ibis Styles Hotel Cairns
All Seasons Cairns
ibis Styles Cairns Hotel
ibis Styles Cairns
Mercure Cairns Hotel
Mercure Cairns Cairns
Mercure Cairns Hotel Cairns

Frequently asked questions

Does Mercure Cairns have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Cairns?

As of 2026/3/6, prices found for a 1-night stay for 2 adults at Mercure Cairns on 2026/3/8 start from NT$3,468, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Cairns pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Mercure Cairns?

Check-in begins at 2:00 PM. After-hours check-in is not available.

What time is check-out at Mercure Cairns?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Mercure Cairns provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 3:30 AM–11:30 PM on request. A fee of AUD 15 per person applies.

Where is Mercure Cairns located?

Located in Cairns Central Business District, this hotel is within a 5-minute walk of Bulmba-ja Arts Centre and Cairns Esplanade. St Monica's Cathedral and Cairns Performing Arts Centre are also within 5 minutes. Cairns Station is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Cairns Reviews

8.0

Very Good

8.0

Cleanliness

7.2

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 38 out of 95 reviews
Rating 8 - Good. 24 out of 95 reviews
Rating 6 - Okay. 23 out of 95 reviews
Rating 4 - Poor. 7 out of 95 reviews
Rating 2 - Terrible. 3 out of 95 reviews

Reviews

10/10 Excellent

Leigh

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, with incredibly friendly and helpful staff. Good location and very nice rooms with loads of space and great bathrooms with fantastic showers!
Stayed 3 nights in Dec 2025

6/10 Okay

Chloe

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Bar and restaurant was closed WiFi awful but hotel is clean and a good location not to far of a walk to the night markets and the lagoon
Stayed 7 nights in Dec 2025

10/10 Excellent

Geraint

Liked: Cleanliness, staff & service, amenities
Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son concerns-Wifi/internet issues.(slow) Otherwise affordable and friendly/helpful staff. Definitely coming back 👍
Stayed 1 night in Sep 2025

8/10 Good

Aysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop over for a few days in cairns. Really good central location
Stayed 2 nights in Jan 2025

6/10 Okay

Brooke

Liked: Staff & service
Disliked: Property conditions & facilities
The restaurant is under renovation, disappointing to Not have access to food / drinks around the pool. But staff were friendly and hotel in a good area close to everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly
Stayed 2 nights in Dec 2024

8/10 Good

lynette

Liked: Staff & service, amenities, property conditions & facilities
Close to esplanade with all the eateries which was so handy for the one night
Stayed 1 night in Dec 2023

10/10 Excellent

Kane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location close to nightlife

Comfortable stay in heart of Cairns CBD. Just a walk to the pubs and restaurants.
Stayed 2 nights in Dec 2023

6/10 Okay

GEORGIA

Good location. Walking distance to the Esplanade
Stayed 1 night in Sep 2024

6/10 Okay

Molly

Liked: Cleanliness, staff & service, amenities
Clean and contemporary however. Lovely family room with adjoining bedrooms and a kitchen. Great shower. We chose it as we wanted to turn up and eat there prior to an early flight next day snd restaurant was being renovated and we had to walk out of the hotel grounds to get to the pool. Advance warning would have been nice.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Overall it is a great hotel. Love the large sized family room. Wifi connection on TV’s didn’t work. Unable to access Netflix’s etc in room.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
We had an awesome stay. Staff were very friendly and room was very clean and comfortable. My only negative would be we booked 2 rooms both for 2 adults and 1 child, and only had 2 bath towels in each room. Otherwise it was a great stay. We will definitely be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great family room with everything we needed. Close to town The lift was a little scary and may need some work
Stayed 1 night in Mar 2024

8/10 Good

Veronika

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean space
Stayed 4 nights in Nov 2023

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure is well positioned, only a short walk to the Esplanade and the train station for our trip to Kuranda. The staff were lovely, we had dinner 2 nights, having the specials available on those nights which we enjoyed. We also had breakfast 3 mornings which we also enjoyed. The meals/pool area was a great place to relax. Overall we were very happy with our stay and would stay again when next visiting Cairns.
Stayed 4 nights in Oct 2023

10/10 Excellent

Razab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re in Cairns it’s not for staying in the hotel. Staff was very accommodating. Rooms are smallish but clean. AC worked.
Stayed 2 nights in Dec 2023

4/10 Poor

Mark

Disliked: Amenities, property conditions & facilities
Dated, noisy but convenient location for the aquarium and night markets. I personally won't stay here again as there are plenty of other options for a cheaper price
Stayed 1 night in Sep 2023

10/10 Excellent

TITOM

Liked: Cleanliness, property conditions & facilities
Cleanliness n tudy
Stayed 2 nights in May 2024

8/10 Good

Min Min

Liked: Cleanliness, amenities
We checkin at 2pm, room still not available. Family room is big and nice. Swimming pool is a little small.
Stayed 3 nights in Jan 2024

6/10 Okay

Syed Aamir

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had a 3 day stay. The property is close to the night market, restaurants, church and mosque. It is fairly nice. Lots of space, closet space, kitchen sink and utensils. The staff is super nice and friendly.11q It does need an upgrade. The balcony had an old patio set. The beds are really old. There were a lot of bugs, ants and spiders in the room. The room did not get serviced. We left a "refresh our room" door tag, but the room did not get any service. We came back to a room with unmade beds and messy floor. As a result the number of bugs and spiders increased and also came into our suitcases. Free parking on street is limited. Hotel parking is paid
Stayed 3 nights in Feb 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful, and perfect location
Stayed 1 night in Dec 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities
Hotel was in a great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Tamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nice place to stay!
Stayed 1 night in May 2024

10/10 Excellent

nardine

Liked: Cleanliness, staff & service, amenities
Pleasant Stay well priced.
Stayed 1 night in Sep 2023