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湖中央飯店的評分

3 out of 5
湖中央飯店
139 Lake Street, Cairns, QLD

評論

6.8
10 分，有夠讚；136 則評論中有 31 則" "
8 分，不錯哦；136 則評論中有 37 則" "
6 分，一般般；136 則評論中有 32 則" "
4 分，不太好；136 則評論中有 17 則" "
2 分，很糟糕；136 則評論中有 19 則" "

7.0/10

整潔度

7.6/10

員工素質

6.6/10

設施服務

6.2/10

住宿環境和硬體

7.4/10

環保程度

評論

6/10 一般般

ning

8/10 不錯哦

Keiko

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
キッチン＆ダイニングルームの照明がもう少し明るいと良い。 帰りのタクシー予約の仕方を聞いたら、予約を取ってくれた。
於 2023 年 12 月住了 7 晚

10/10 有夠讚

George

喜歡：整潔度、設施服務和住宿環境和硬體
Highly recommended. The location is excellent. On my arrival day I received a message with instructions to retrieve the room key from an outside key safe, and all worked well.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

NORIMASA

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel staff was very kind and friendly.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Anne Marie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Super
Præcis som forventet. Alt fungerer perfekt. Værten har gjort alt hun kan for at vores ophold er godt og sikkert under uvejr .
於 2023 年 12 月住了 3 晚
Lake Central Cairns 於 2023年12月18日回覆
Hello Anne Marie,Thank you for taking your time to review our property.We are so happy you choose to stay with us. You have a lovely family and we do hope to see you back again, hopefully with some better weather. Hope to see you back soon, Thank youLake Central Cairns

10/10 有夠讚

Gwen Gwendolyn

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location
於 2023 年 11 月住了 2 晚
Lake Central Cairns 於 2023年12月6日回覆
Hello Gwen,Thank you for taking your time to review our property.Hope to see you back soon, Thank youLake Central Cairns

10/10 有夠讚

Sherelle

於 2023 年 10 月住了 2 晚
Lake Central Cairns 於 2023年12月6日回覆
Hello Sherelle,Thank you for taking your time to review our property.Hope to see you back soon, Thank youLake Central Cairns

8/10 不錯哦

Vincent

喜歡：整潔度、住宿環境和硬體和客房舒適度
Central to everthing
2 night weekend stay great location easy walk to everything nearby quiet block rear first level room clean pool bedroom was large lounge big bathroom spacious
於 2023 年 9 月住了 2 晚
Lake Central Cairns 於 2023年10月6日回覆
Hello Vincent,Thank you for taking your time to review our property.We are happy to hear you had a great stay. We are very centrally located and close to everything walking distance to restaurants and bars. All our rooms are large and spacious. Hope to see you back soon, Thank you

10/10 有夠讚

Alistair

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice staff, central, not fancy but everything you need
於 2023 年 9 月住了 3 晚
Lake Central Cairns 於 2023年10月6日回覆
Hello Alistair,Thank you for taking your time to review our property.We are happy to hear that our service provided you with everything you needed. Our staff are very friendly and are always willing to help.Hope to see you back soon, Thank you

10/10 有夠讚

Linda

於 2023 年 9 月住了 5 晚
Lake Central Cairns 於 2023年10月6日回覆
Hello Linda, Thank you for taking your time to review our property. We are glad you enjoyed your stay with us.Hope to see you back soon, Thank you

10/10 有夠讚

Martha

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The location was great, lots of restaurants at walking distance. The staff was friendly and helpful.
於 2023 年 8 月住了 3 晚
Lake Central Cairns 於 2023年10月6日回覆
Hello Martha,We appreciate your time to review our property. Our property is centrally located which is close to everything in the city within walking distance. We are glad our staff were helpful. We will continue to provide exceptional service.Hope to see you back soon, Thank you

8/10 不錯哦

Kirra

商務旅客
喜歡：整潔度和設施服務
Basic but very clean with good amenity and a lovely pool. Very easy late/early check in and out.
於 2023 年 8 月住了 3 晚
Lake Central Cairns 於 2023年10月6日回覆
Hello Kirra,Thank you for taking your time to review our property.We have a great outside pool open all year round. We are happy to hear that you found our late check-in process easy. Hope to see you back soon, Thank you

8/10 不錯哦

Rachel

喜歡：整潔度和員工素質
A convenient property in the CBD for self catering guests. Easy to get to places if you are walking; good parking & nearby car hire options if driving. Property was clean & safe. It did look a little tired in the rooms. Staff excellent - friendly & helpful.
於 2023 年 8 月住了 2 晚
Lake Central Cairns 於 2023年10月6日回覆
Hello Rachel,Thank you for taking your time to review our property.We have a great location in the CBD, close to everything restaurants, shops, bars and parking. Walking distance to everything, no need for a car. Happy to hear that our staff were friendly and helpful. We will continue to provide exceptional service.Hope to see you back soon, Thank you

2/10 很糟糕

mark

商務旅客, 團體旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Blood on end of sheets Urine stains in center of sheets Mold chunks on curtains Bathroom and towels were clean Contacted mobile asking for money back as we got there after 5 pm No reply stay elsewhere
於 2023 年 8 月住了 2 晚

4/10 不太好

Yavanna

親子旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
No wifi, no parking, no reception, beddings weren’t really clean. We paid extra for a family room. But there was no door separating the kids room and the parents room. So no privacy
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Kerrie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy walk to all Cairns City tourist sights - foreshore boardwalk, Esplanade Lagoon, restaurants, markets, shopping, casino. Staff are really helpful. Rooms are simple, but clean and have everything you need.
於 2023 年 8 月住了 4 晚
Lake Central Cairns 於 2023年10月6日回覆
Hello Kerrie,Thank you so much for your great review.We are so happy to hear that you enjoyed your stay with usWe could not agree more, we have a great location and I am happy to hear our staff were helpful. Thank you for choosing to stay with us.Hope to see you back soon, Thank you

8/10 不錯哦

Jesse

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was tops.
於 2023 年 7 月住了 14 晚

2/10 很糟糕

Mowe

不喜歡：整潔度、員工素質和住宿環境和硬體
Poor customer service and communication. Disappointing that a guest was asked to leave her keycard at reception because she did not have a credit card for the motel to hold the security bond. She had asked several times to be moved to the ground floor because of her knees after being giving her a room on the top floor and was not prioritised. She also found weed and needles stuffed in a pillow in the room which meant the room wasn't cleaned properly. Disgusting and dangerous. We will not be using your services again.
於 2023 年 6 月住了 25 晚

10/10 有夠讚

anthony

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Host was wonderful, helpful, and nothing was to much trouble. This made our holiday so special.
於 2023 年 7 月住了 10 晚

10/10 有夠讚

Chris

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 4 晚

4/10 不太好

Richard

不喜歡：整潔度、員工素質和住宿環境和硬體
Location was convenient, But rooms wasn’t clean.
於 2023 年 6 月住了 5 晚

10/10 有夠讚

Monique

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great people. Good price
於 2023 年 6 月住了 1 晚

6/10 一般般

Paul

家庭旅遊
喜歡：整潔度和員工素質
The accommodation was easy to find. From the front it was not very inviting and inside the gate quite run down. Facilities were less than basic but given age presented in a clean and tidy state. Staff were approachable and helpful. On experiencing the facilities I don't believe the tariff was competitive with comparable offerings
於 2023 年 6 月住了 4 晚
Lake Central Cairns Team 於 2023年6月27日回覆
Dear Paul,Thank you for taking your time to review our property. We appreciate all feedback and work to make things better.The hotel is centrally located, only walking distance to everything.Hope to see you back soonThank you

10/10 有夠讚

Rie

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staffs are very kind and friendly
於 2023 年 6 月住了 2 晚
Lake Central Cairns Team 於 2023年6月23日回覆
Dear Rie,Thank you for taking your time to review our property. We are glad you have enjoyed your stay with us.Hope to see you back soon!

6/10 一般般

Anand，Singapore

團體旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
The property was clean but very very basic. Great for very budget travellers that want or need no frills but only looking for a clean bed at a good price. The place didn't look as good as the photos indicate. Slightly worse for the wear.
於 2023 年 5 月住了 2 晚
Lake Central Cairns 於 2023年5月24日回覆
Dear Anand,Thank you for taking your time to review our property.We have some great apartments available which are at an affordable price.The photos on the site are always updated. The facilities and services of what is included in the apartments are listed on the site. I hope you enjoyed your time in Cairns. Thank you

10/10 有夠讚

Stephen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
so nice a bed
於 2023 年 5 月住了 2 晚
Lake Central Cairns 於 2023年5月11日回覆
Dear Stephen,Thank you very much for your lovely review.Hope to see you back soon,Thank you

4/10 不太好

Veronika

不喜歡：員工素質、設施服務和住宿環境和硬體
於 2023 年 5 月住了 5 晚
Lake Central Cairns Team 於 2023年6月8日回覆
Dear Veronika,Thank you for taking your time to review our property. We appreciate all feedback and work to make things better.The hotel is centrally located, only walking distance to everything.Hope to see you back soonThank you

8/10 不錯哦

daniel

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Maybe a revamp (retile and paint) would benefit and upgraded aircon would be nice but none of that is necessary - it’s very comfortable as is). Extra chairs inside would be nice for bigger families like ours and maybe a list of close places to eat/takeaway? The staff were lovely and approachable and the pool was well loved by the kids. Very comfortable stay ☺️
於 2023 年 4 月住了 3 晚
Lake Central Cairns 於 2023年5月10日回覆
Dear Daniel,Thank you for taking your time to give us a review, we are glad you enjoyed your stay with us.We appreciate all feedback and work to make things better.Hope to see you back soon,Thank youLake Central Cairns Team

8/10 不錯哦

sakurasky

團體旅遊
喜歡：設施服務和住宿環境和硬體
事前の連絡などもあり、予約党もスムーズでした。安心して、快適に過ごせました。
於 2023 年 4 月住了 2 晚
Lake Central Cairns Team 於 2023年4月29日回覆
Dear guest,Thank you for taking your time to review our property.We are happy to see you enjoyed your stay with us. Our team is always willing to help and look after all our guests.Hope to see you back soon,Lake Central Cairns Team

8/10 不錯哦

Tammara

親子旅遊
喜歡：整潔度和員工素質
Whilst our stay was for the most part pleasant, the aircon was too small for the size of the room. The nights were hot (days hotter) and it was difficult to sleep.
於 2023 年 4 月住了 6 晚
Lake Central Cairns Team 於 2023年4月29日回覆
Dear Tammara,Thank you for taking your time to review our property. We appreciate all feedback and work to make things better.Hope to see you back soonThank you

6/10 一般般

Georgina

親子旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Staff friendly, but the room needs fully air-conditioning ,
於 2023 年 4 月住了 3 晚
Lake Central Cairns Team 於 2023年4月29日回覆
Dear Georgina,Thank you for taking your time to review our property. Our staff do an amazing job and are always willing to help.We appreciate all feedback and work to make things better.Hope to see you back soonThank you

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 3 晚
Lake Central Cairns Team 於 2023年4月29日回覆
Dear guest,Thank you for taking your time to give us a review, we are glad you enjoyed your stay with us.Hope to see you back soon,Thank youLake Central Cairns Team

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
Lake Central Cairns Team 於 2023年4月29日回覆
Dear guest,Thank you for taking your time to give us a review, we are glad you enjoyed your stay with us.Hope to see you back soon,Thank youLake Central Cairns Team

6/10 一般般

Lexi

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
I stayed at this hotel for 5 nights and my partner and I were disappointed. The air conditioner is no ordinary noise, whenever it starts to cool, the sound is like someone slamming against your door. At night, the sound is even more frightening. Wifi is provided in public areas, but what is the definition of a public area? Swimming pool? Reception? I have this question because I don't get a wifi signal when I am in the pool. The only advantage is that it is very close to the city, and it only takes 5 minutes to reach the CBD. And the Staff was nice.
於 2022 年 10 月住了 5 晚

8/10 不錯哦

Claudia

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Loved how spaced out the rooms were rather then being cramped
於 2022 年 9 月住了 3 晚

6/10 一般般

Cindy

家庭旅遊
喜歡：員工素質
Cheap accommodation, located central to everything. A few minutes walk to the aquarium or esplanade. Hotel itself is a little outdated but it does the job!
於 2022 年 9 月住了 3 晚

8/10 不錯哦

Maryanne

親子旅遊
喜歡：員工素質
Good location. Very basic hotel
於 2022 年 9 月住了 3 晚

8/10 不錯哦

Shanshan

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
Good for the budget minded.
Nice but very limited WiFi, only available at reception.
於 2022 年 9 月住了 4 晚

10/10 有夠讚

Liz

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Maria and the team were Fantastic… it’s a lovely low frills place … but had the a great mattress and simple but well maintained room and facilities
於 2022 年 9 月住了 2 晚

8/10 不錯哦

Karen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location
於 2022 年 8 月住了 1 晚

8/10 不錯哦

Shohei

於 2022 年 8 月住了 3 晚

6/10 一般般

Stephen

情侶出遊, 商務旅客
不喜歡：設施服務和住宿環境和硬體
I had thought that I had booked another hotel that I had previously stayed at, I was wrong. It is a very budget hotel , that needs repairs and is very basic.
於 2022 年 7 月住了 3 晚

8/10 不錯哦

Cristine

喜歡：整潔度和員工素質
Enjoyed our stay here. Centrally located apartments close to the Esplanade. Apartment was comfortable although quite basic. Maria was available if we needed anything. Possibly should have requested a ground floor apartment. No powerpoints in the bedroom and no wifi.
於 2022 年 7 月住了 5 晚

2/10 很糟糕

Tina

家庭旅遊
不喜歡：設施服務和住宿環境和硬體
I did love the fact it was quiet. That is the only thing that was good. The bedding was stained and warn out, pillows were awful. Towels were old and worn out. The TV didn't work properly even after it was fixed. Felt like we were given the bare essentials like 4 tea bags 🙄 for a 9 night stay. We payed $1900 ND there was a
於 2022 年 7 月住了 9 晚

4/10 不太好

真實旅客

喜歡：整潔度
不喜歡：員工素質
Basic and overpriced
We found the accommodation basic and clean. It was adequate but overpriced for very basic accommodation
於 2022 年 6 月住了 2 晚

2/10 很糟糕

Jennifer

團體旅遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
The towels & linen had stains, no amenties not even tissues or face-washer. Run-down. The bathroom cabinet was painted to different whites and the inside was water ruined. Cracks and mold. Looked nothing like the pictures. I was expecting old but not ruined.
於 2022 年 6 月住了 2 晚

6/10 一般般

Keith

情侶出遊
喜歡：整潔度和員工素質
Very close to where we wanted to go. It was hard to find a park, we had to go round the block
於 2022 年 6 月住了 1 晚

8/10 不錯哦

Jocelyn

於 2022 年 5 月住了 2 晚

6/10 一般般

Melissa

家庭旅遊, 親子旅遊
喜歡：員工素質
We decided last minute for a trip to Cairns, accommodation was central, we stayed in the family suite. Could have done with a dining table and chairs as the 2 seater lounge was the only seating in the room that slept 6. Overall good place to stay on a budget.
於 2022 年 4 月住了 3 晚

2/10 很糟糕

Kylie，St Marys

親子旅遊
不喜歡：設施服務和住宿環境和硬體
We booked this property as it was listed as being two bedroom. There is no door between the rooms!!! So no privacy whatsoever. They had workers there making a huge amount of noise with no warning. The water was turned off on me mid shower. I stood for 15mins with shampoo in my hair while my children had to go and ask the workers why there was no water. I never received an apology for that. The photos are NOTHING like the property. So much is damaged or broken, taps leaking. The amount we paid for the room was ludicrous.
於 2022 年 4 月住了 6 晚