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Cairns City Palms

4.0 star property
Motel with an outdoor pool, near Cairns Performing Arts Centre

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Photo gallery for Cairns City Palms

Property entrance
Superior Two-Bedroom Apartment | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Point of interest
Point of interest
BBQ/picnic area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Executive Suite, 1 King Bed

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Clothes dryer
  • 12.11 Ping (40 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Superior King Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior King Suite

9.0 out of 10
Wonderful
(46 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Renovated in 2017
  • 7.56 Ping (25 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Two-Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Refrigerator
  • 24 Ping (79 square meters)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One-Bedroom Apartment

One-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

One-Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
Refrigerator
  • 15 Ping (50 square meters)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin or Triple Room

Superior Twin or Triple Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Superior Twin or Triple Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Clothes dryer
Renovated in 2017
  • 9.08 Ping (30 square meters)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
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About the neighborhood

Map
199 Sheridan Street, Cairns North, QLD, 4870

What's nearby

  • Cairns Esplanade - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 16 min walk - 1.4 km
  • Cairns Night Markets - 19 min walk - 1.6 km
  • Reef Fleet Terminal - 3 min drive - 2.1 km
  • Esplanade Lagoon - 4 min drive - 2.5 km

Getting around

  • Cairns Station - 2 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬12 min walk
  • ‪Sushi Train North Cairns - ‬2 min walk
  • ‪Lobby Bar - ‬10 min walk
  • ‪CC's Bar & Grill - ‬15 min walk
  • ‪Odett's Cafe - ‬7 min walk

About this property

Cairns City Palms

Upscale motel near Cairns Central Shopping Centre
Located close to Muddy's Playground and Cairns Performing Arts Centre, Cairns City Palms provides a free daily manager's reception, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Express check-out, express check-in, and outdoor furniture
  • Free newspapers, concierge services, and a vending machine
  • Multilingual staff, smoke-free premises, and barbecue grills
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Cairns City Palms boast perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Highchairs and children's dinnerware
  • Egyptian cotton sheets and down comforters
  • Bathrooms with showers and tubs or showers
  • 42-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and toasters

Languages

English

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Balcony view

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  • Pool
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8.8 out of 10, Excellent, 882 reviews
Heritage Cairns

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 9 PM can use the exterior telephone located at the reception entry for check-in assistance.

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.0 per day
Cribs (infant beds) are available for AUD 5.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Frequently asked questions

Does Cairns City Palms have a pool?

Yes, this property has an outdoor pool.

Is Cairns City Palms pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cairns City Palms?

Limited spots are available. There is free parking nearby.

What time is check-in at Cairns City Palms?

Check-in start time: 2 PM; Check-in end time: 3 AM.

What time is check-out at Cairns City Palms?

Check-out is at 10 AM.

Where is Cairns City Palms located?

Located in Cairns North, this motel is within a 15-minute walk of Cairns Performing Arts Centre, Muddy's Playground, and Cairns Central Shopping Centre. Cairns Night Markets and Esplanade Lagoon are also within 2 mi (3 km). Cairns Station is 21 minutes by foot.

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Cairns City Palms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 217 out of 465 reviews
Rating 8 - Good. 177 out of 465 reviews
Rating 6 - Okay. 43 out of 465 reviews
Rating 4 - Poor. 20 out of 465 reviews
Rating 2 - Terrible. 8 out of 465 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay & good value.
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay, thanks
Stayed 2 nights in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for a short stay in Cairns. Staff were very friendly and helpful
Stayed 2 nights in Jun 2025

8/10 Good

Cynthia Bast

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ruth Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for what we wanted to meet a mate off a cruise ship, we live up here
Stayed 1 night in Apr 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place. Friendly staff and clean rooms Stayed there several times when I can get a room. Book in advance because it's busy
Stayed 1 night in Mar 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Lovely apartment, very comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful Hotel
Stayed 1 night in Jan 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good reception hours and free tea and coffee
Stayed 1 night in Apr 2025

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient to shopping, hospital support and a short walking distance to dinning and esplanade and local attractions and activities
Stayed 1 night in Mar 2025

8/10 Good

Patsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Ground floor motel room. Doors front and back. A little worry for security.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and convenient. Highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return guest

Always a pleasure staying here. Friendly staff, quick and easy check in and out. Clean and tidy rooms with comfortable beds. Convenient location.
Stayed 2 nights in Jan 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
This was a really nice place to stay and was close to everything i needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable room
Stayed 1 night in Sep 2024

10/10 Excellent

lisa

Good bed and good shower , helpful staff , walking distance from most everything
Stayed 2 nights in Dec 2024

10/10 Excellent

Sertpornsiri

Liked: Property conditions & facilities
Good location
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharon

Liked: Staff & service, amenities, property conditions & facilities
Having a guest laundry was a bonus. Very good place.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return guest…my go to when in Cairns.

Friendly staff, clean, neat and tidy rooms. Comfortable bed. Quiet and convenient location.Easy access and parking.
Stayed 3 nights in Feb 2025

8/10 Good

Terrence

Liked: Cleanliness
Ideal for an overnight stay satisfactory services in near proximity
Stayed 1 night in Sep 2024

10/10 Excellent

Alphonse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were tidy, freindly staff and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great, easy checkin, quiet, clean
Stayed 1 night in Jun 2024

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were lovely very tidy nice room Thankyou
Stayed 1 night in Mar 2025

10/10 Excellent

Donghai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to relax and stay
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My go to motel

Always a pleasure staying here. Friendly staff, clean and tidy room and well maintained.
Stayed 1 night in Nov 2024