室外游泳池

瑪格麗特河地區鉑爾曼邦克灣度假村的評分

5 out of 5
瑪格麗特河地區鉑爾曼邦克灣度假村
Bunker Bay Road, Naturaliste, WA

評論

8.8

有夠讚

10 分,有夠讚;1002 則評論中有 566 則" "
8 分,不錯哦;1002 則評論中有 312 則" "
6 分,一般般;1002 則評論中有 88 則" "
4 分,不太好;1002 則評論中有 26 則" "
2 分,很糟糕;1002 則評論中有 10 則" "

8.8/10

整潔度

8.6/10

員工素質

8.8/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Ya Yun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 9 月住了 1 晚
Leighton 於 2020年10月17日回覆
Our team and I just love receiving 10/10 ratings Ya Yun! Thank you for sharing. Regards, Leighton - General Manager.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯的入住體驗!
酒店距離市中心大約十分鐘車程, 還算方便, 附近的海灘不算十分美麗, 有點失望, 不過在該區也算是一個不錯的選擇。 酒店住宿環境優美, 車就在泊在門口, 十分方便, 住在地下可以透過露台直接走出外面的草地, 感覺非常好。 廚房設備齊全, 洗碗碟機有點故障,洗得不乾淨。 酒店乾淨舒適, 入住及退房 速度很快。
於 2019 年 2 月住了 1 晚
Leighton 於 2019年2月24日回覆
Thank you so much for your review and feedback. I will be sure to advise our Executive Housekeeper on the cleanliness of the dishwasher. Thank you for letting me know. Regards, Leighton - General Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Hotel
Nice place and nice service, The hotel room is clean and big. Good food and wine
於 2017 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
close to the beach
hotel is located close to the beach and to town city. It's convenient
Chris 於 2017年6月1日回覆
Thank you for providing feedback on your recent stay with us. It is great to read that you enjoyed your accommodation with its full kitchen facilities. We look forward to welcoming you back. Christof Schroeder Rooms Division Manager

10/10 有夠讚

WU,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice
This hotel is close to the beach, but no view outside the room. Pizza is cheap and tasteful.

10/10 有夠讚

Avadhesh

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Shannon

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic location and facilities, great staff/service especially at the busy restaurant (we loved the buffet breakfast, their massive range of options was next level!! Highlights: granola, pastries and cakes, fresh woodfired bread), absolutely stunning views and lush gardens. OK room, furniture a little dated, soooo many ants - this was a huge problem, bright path lights outside shone onto bed through slat blinds all night (didn't bother my hubby but I'm light sensitive), bit noisy at times with couple arguing next door although that's not the hotel's fault! Loved the tennis court, porter buggy service, fabulous cocktails by the beautiful pool, & table tennis 🙂 QR code to order drinks/snacks in pool area wasn't functional throughout our stay unfortunately though.
於 2024 年 4 月住了 4 晚
MM 於 2024年4月10日回覆
Dear Shannon,We're thrilled to hear you enjoyed our location, facilities, and attentive staff! Your compliments on our buffet breakfast and breathtaking views mean a lot to us. We apologize for any inconvenience caused by the dated furniture and the issue with ants, as well as the brightness of the path lights and noise disturbances. Your feedback is invaluable in helping us improve. We're delighted you appreciated the tennis court, porter buggy service, and poolside cocktails. Rest assured, we're working on resolving the QR code issue promptly. We hope to welcome you back soon for an even better experience!Kind regardsMatt McClureDirector of Operations

10/10 有夠讚

Lynda

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing resort, can’t wait to return!
於 2024 年 3 月住了 4 晚
Susana 於 2024年5月4日回覆
Dear Lynda,Thank you for your glowing review! We're thrilled to hear that you had an amazing experience at our resort. Your satisfaction is our utmost priority, and knowing that you're eager to return is the highest compliment we could receive.We can't wait to welcome you back for another unforgettable stay. Until then, safe travels and warm regards!Kindest regards,Susana BentoFront Office Assistant Manager

10/10 有夠讚

Ligita

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
I loved that a lot of staff was Fijian they gave that extra holidays touch felt like we in nice resort of Fiji 🇫🇯 However all the stuff is super friendly and keeping smiles all the time We come back again soon
於 2024 年 3 月住了 3 晚
Susana 於 2024年5月4日回覆
Dear Ligita,Vinaka vakalevu (thank you very much) for your kind words and for choosing to stay with us. We're delighted to hear that you enjoyed the warmth and hospitality of our Fijian staff members. They truly embody the spirit of Fiji, and we're thrilled that their presence added an extra touch of holiday magic to your experience.Maintaining a friendly and welcoming atmosphere is something we take great pride in, so it's wonderful to know that our team succeeded in keeping smiles on their faces throughout your stay.We would be absolutely thrilled to welcome you back again soon for another memorable experience. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Vinaka vakalevu once again, and we can't wait to have you back with us.Kindest regards,Susana BentoFront Office Assistant Manager

8/10 不錯哦

Heidi

喜歡:整潔度、員工素質和住宿環境和硬體
Enjoyed staying there. Very nice and friendly, helpful staff
於 2024 年 3 月住了 3 晚
Susana 於 2024年5月4日回覆
Dear Heidi,Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and found our staff to be very nice, friendly, and helpful. Providing exceptional service and creating memorable experiences for our guests is always our top priority.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Kindest regards,Susana BentoFront Office Assistant Manager

8/10 不錯哦

Darsha

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Generally a decent stay, expected more options and better quality for a full service breakfast from a 5 star resort. Receptionist was not as friendly but shoutout to the service staff who helped us with our luggage (shai from Fiji) was very friendly and welcoming!
於 2024 年 3 月住了 2 晚
Pierre - Front Desk Manager 於 2024年3月30日回覆
Dear Darsha,Thank you for your feedback.We are working on new options for our breakfast and we should have juice station back soon.We will share your comments with the Front Office team and we do apologies about the service received from the receptionist.We hope to welcome you back in the near future.

10/10 有夠讚

Vanessa

於 2024 年 3 月住了 4 晚
Susana 於 2024年5月4日回覆
Dear Vanessa,We very much appreciate your review regarding your stay at the Pullman Bunker Bay Resort Margaret River Region. Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon!Kindest regards,Susana BentoFront Office Assistant Manager

10/10 有夠讚

Roger Aaron

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Outstanding staff & service from the time of arrival to the time of departure….
於 2024 年 3 月住了 2 晚
Pierre - Front Desk Manager 於 2024年3月30日回覆
Good afternoon Aaron Roger,We are glad to hear your stay was outstanding from start to finish!We hope to welcome you back on your next visit in the South West!

10/10 有夠讚

Ryuji

於 2024 年 1 月住了 2 晚
Pierre - Front Desk Manager 於 2024年3月30日回覆
Dear Ryuji,Thank you for taking the time to score your last stay with us!We hope to welcome you back in the future.

10/10 有夠讚

Andreas

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Schönes Ferienresort direkt am Strand. Bungalows sind gut eingerichtet, gepflegt sauber und recht gross. Sehr freundliches Personal, einzig im Restaurant sehr unkoordiniert
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Mark

於 2024 年 1 月住了 2 晚
Pierre - Front Desk Manager 於 2024年3月30日回覆
Dear Mark,Thank you for taking the time to score your last experience with us.We hope to welcome you back in the future!

8/10 不錯哦

Cassandra

情侶出遊
喜歡:整潔度、員工素質和設施服務
Beautiful location. The pictures displayed for the room were a little deceiving for what you get. The whole property just seemed a little run down and could do with a good clean/tidy up
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Linda

團體旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
A special resort with very friendly staff. The Fijian staff are so obliging and happy. There is quite lack of communication between staff and depts.... A lot of requests and food orders going astray. I did note a lot of weeding needs to be done. Otherwise always a pleasure to be tucked away at Bunker Bay resort
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Monica

喜歡:整潔度和住宿環境和硬體
於 2024 年 1 月住了 2 晚

8/10 不錯哦

Cassandra

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love staying at Bunker Bay for some rest and relaxation. The pool area is lovely and we love the breakfast. It suits both families and couples. It can be very expensive so we don’t stay as often as we would like to.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Rabea

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Teeming with wildlife.
於 2023 年 12 月住了 3 晚

6/10 一般般

Richard

於 2023 年 11 月住了 3 晚

4/10 不太好

Ian

情侶出遊
不喜歡:設施服務和住宿環境和硬體
Not 5 star. Overpriced.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Tanya

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The resort is situated on a beautiful beach and surrounded by forest. The staff are friendly and welcoming, and nothing is too much trouble. The villas are modern, well equipped, clean and spacious. They are private and quiet. The view from the restaurant is stunning. Will definately be returning.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Cass

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Clean facilities, helpful joyful staff, could see whales from the beach!
於 2023 年 10 月住了 3 晚
Reece Lockwood 於 2023年11月1日回覆
Thank you for sharing your feedback about your stay at Pullman Bunker Bay Resort. It's wonderful to hear that you found the facilities clean, and that the staff were helpful and joyful.The ability to see whales from the beach must have been an incredible experience. We appreciate your comments, and if you have any specific details or if there's anything else you'd like to share about your stay, please feel free to do so. Your feedback is greatly valued, and we look forward to the opportunity to welcome you back in the future.

10/10 有夠讚

Beau

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a wonderful tim with a villa next to the lake. Dinning was great.
於 2023 年 10 月住了 4 晚
Reece Lockwood 於 2023年11月1日回覆
It's great to hear that you had a wonderful time with a villa next to the lake at Pullman Bunker Bay Resort. Your positive feedback about the dining experience is much appreciated.If you have any specific comments or if there's anything else you'd like to share about your experience, please feel free to do so. Your feedback is valuable, and we look forward to the opportunity to welcome you back in the future.

10/10 有夠讚

Clayton

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Our stay was perfect in every way nothing to fault Excellent….
於 2023 年 10 月住了 4 晚
Reece Lockwood 於 2023年11月1日回覆
We're delighted to hear that your stay at Pullman Bunker Bay Resort was perfect in every way, and you found nothing to fault. Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back in the future.

10/10 有夠讚

Chua Leticia

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful resort. Will definitely come back.
於 2023 年 8 月住了 1 晚

6/10 一般般

Amy

喜歡:整潔度和員工素質
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Mr Glenn M Capelli

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Royson

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing private beach and beautiful villas. Service was excellent and resort staff was very friendly and helpful.
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Leigh

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A touch of class
Stylish units in a bushland setting. Quite and seculded. Short walk to a long beach of white sand. Infinnity which is heated. Food was fine.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Annette

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Simply beautiful surrounds and room with exceptional service.
於 2023 年 9 月住了 2 晚

10/10 有夠讚

O

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Picture Perfect
Whale watching on the deck overlooking the pool at Breakfast...awesome.
於 2023 年 8 月住了 2 晚

6/10 一般般

Robert

情侶出遊
喜歡:設施服務
Tap beer was flat. Room service took two hours, then were charged 8$ for delivery which is a joke in itself. Lights around the property were not working. "Happy hour" was lame, cocktails and beers were only scouners. Do better.
於 2023 年 9 月住了 2 晚

8/10 不錯哦

John

於 2023 年 8 月住了 1 晚

10/10 有夠讚

clayton

情侶出遊
喜歡:設施服務
The property was excellent
於 2023 年 8 月住了 3 晚
Susana 於 2023年8月7日回覆
Dear Clayton,We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort. Thank you for taking the time to provide your valuable feedback.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to hosting you again at our property.Kindest regards,Susana BentoFront Office Assistant Manager

10/10 有夠讚

Yola

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had such a fabulous time during my hotel stay, and I cannot praise the staff enough for their exceptional service. From the moment I checked in until the moment I checked out, they truly went above and beyond to make sure my stay was enjoyable. Not only were the staff friendly, but they were also highly professional and knowledgeable, providing me with all the information I needed about the hotel amenities, nearby attractions, and dining options. Their insider tips and recommendations definitely enhanced my overall experience. The hotel itself was clean and well-maintained, with comfortable accommodations and a lovely atmosphere. The amenities offered were top-notch. Overall, my time at the hotel was nothing short of fantastic, and it is all thanks to the incredible staff. Their warm hospitality and outstanding service truly made my stay memorable, and I cannot wait to return in the future.
於 2023 年 8 月住了 3 晚
Sue 於 2023年8月7日回覆
Dear Yola,We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort. Thank you for taking the time to provide your valuable feedback.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. :)Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to hosting you again at our property.Kindest regards,Susana BentoFront Office Assistant Manager

8/10 不錯哦

Sheila

喜歡:整潔度、員工素質和住宿環境和硬體
Great stay. Pool could be heated a bit more. Would be great if the area was bigger. Great location. Overall great stay.
於 2023 年 7 月住了 2 晚
Sue 於 2023年8月7日回覆
Dear Sharon,We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort. Thank you for taking the time to provide your valuable feedback.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to hosting you again at our property.Kindest regards,Susana BentoFront Office Assistant Manager

10/10 有夠讚

Jodie

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
We really enjoyed our stay.
於 2023 年 7 月住了 4 晚
Susana 於 2023年7月19日回覆
Dear Jodie,We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort.We are glad to hear you enjoyed your stay with us. :)It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Susana BentoFront Office Assistant Manager

10/10 有夠讚

Jacqueline

於 2023 年 7 月住了 5 晚
Sue 於 2023年8月7日回覆
Dear Jacqueline,We very much appreciate your review regarding your stay at the Pullman Bunker Bay Resort. Thank you for taking the time to provide your valuable feedback.It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to hosting you again at our property.Kindest regards,Susana BentoFront Office Assistant Manager

8/10 不錯哦

Agnieszka

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 2 晚
Susana 於 2023年7月19日回覆
Dear Agnieszka,We very much appreciate your comments regarding your stay at Pullman Bunker Bay Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Looking forward to seeing you again.Sincerely,Susana BentoFront Office Assistant Manager

10/10 有夠讚

Susanna

於 2023 年 7 月住了 2 晚
Susana 於 2023年7月19日回覆
Dear Susanna,We very much appreciate your review regarding your stay at the Pullman Bunker Bay Resort.We are glad to hear you enjoyed your stay with us. :)It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Susana BentoFront Office Assistant Manager

10/10 有夠讚

roberto

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 2 晚
Malcolm 於 2023年6月23日回覆
We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort Margaret River Region. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 有夠讚

Jude

喜歡:整潔度、員工素質和住宿環境和硬體
Very relaxing stay!
於 2023 年 6 月住了 3 晚
Malcolm 於 2023年6月23日回覆
We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort Margaret River Region. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 有夠讚

Andrew

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
well appointed rooms, great restaurant staff were very friendly and helpful
於 2023 年 6 月住了 1 晚
Malcolm- Reservation Manager 於 2023年6月23日回覆
We very much appreciate your comments regarding your stay at the Pullman Bunker Bay Resort Margaret River Region. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 不錯哦

Peter

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 1 晚
MM 於 2023年7月1日回覆
Hi Peter,Thank you for your review, we look forward to welcoming you back in the near future,RegardsMatt McClureDirector of Operations

2/10 很糟糕

James

情侶出遊
喜歡:住宿環境和硬體
不喜歡:員工素質
Duty manager was very unprofessional and rude, ruined my stay.
於 2023 年 5 月住了 2 晚
MM 於 2023年7月1日回覆
Hi James,Thank you for sharing feedback after your recent visit.If you could contact me at Matt.McClure@Accor.com, we can discuss in more detail.Kind regardsMatt McClureDirector of Operations

10/10 有夠讚

Fortunata

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Couples getaway :)
Had a great stay at Pullman over the weekend, its good to see they have really worked on their customer service in the last 6 months and gotten rid of alot of dead wood they had. Dinner was amazing on our first night, the buffet breakfast was well stocked each morning. All the staff seem really happy to be working there! Keep up the good work!
於 2023 年 5 月住了 2 晚
Malcolm - Reservations Manager 於 2023年5月16日回覆
We are always working to improve our customer service, and we are glad to hear that you noticed the difference. We have made a number of changes in the last 6 months, including hiring new staff, training our existing staff on customer service, and implementing new procedures. We are committed to providing our guests with the best possible experience, and we appreciate your feedback as we continue to improve.We are also glad to hear that you enjoyed your dinner and breakfast. We take pride in our food and service, and we are always working to improve our offerings.We are also happy to hear that our staff seem happy to be working here. We believe that our staff are our greatest asset, and we are committed to providing them with a positive work environment.Thank you again for your review. We hope to see you again soon.

8/10 不錯哦

Joseph

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 3 晚
Malcolm - Reservations Manager 於 2023年5月16日回覆
Thank you for your review. We are always looking for ways to improve our guest experience, and we appreciate your feedback.