「I booked this property 8 months ago. I chose it because it was one of the only ones that had a swimming pool in the area that I was going to look at.
First thing about getting to this hotel is that you have to go down a very long bumpy dirty unsafe road. Everything is covered in this brown dust which is a combination of feces and soil. It's extremely uncomfortable to drive on.
Once I arrived at the hotel I really wanted to like the place. One of the owners seemed friendly, and the staff also...
「I landed at Entebbe airport at 11:00pm, reaching the hotel where no body welcome me, my room was in the 5th floor, I carried my suit case alone, very bad bed with two mattresses, TV was not working and the AC, sometimes good sometimes bad.」
「I would also like to sincerely thank the management and the entire hotel team for paying attention to guests’ comments and taking them seriously. I truly appreciate the fact that you listen to feedback and make efforts to improve the guest experience.
Your willingness to respond to suggestions shows your commitment to providing better service, and I hope these improvements will continue in the future.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
