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拉法葉飯店 - 溫德姆商標精選飯店的評分

3.5 out of 5
拉法葉飯店 - 溫德姆商標精選飯店
391 Washington St, Buffalo, NY

評論

8.8

有夠讚

10 分，有夠讚；1003 則評論中有 584 則" "
8 分，不錯哦；1003 則評論中有 260 則" "
6 分，一般般；1003 則評論中有 87 則" "
4 分，不太好；1003 則評論中有 34 則" "
2 分，很糟糕；1003 則評論中有 38 則" "

9.0/10

整潔度

9.0/10

員工素質

8.0/10

設施服務

8.6/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

Lucky

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Room was comfortable and the front desk provided with good service.
於 2023 年 7 月住了 2 晚
Zack S. 於 2023年7月25日回覆
Thank you for taking the time to leave your review! We are so glad that you enjoyed your stay with us!

6/10 一般般

Yiang

於 2023 年 6 月住了 1 晚
Zack S. 於 2023年7月13日回覆
Thank you for taking the time to provide your review!

10/10 有夠讚

真實旅客

於 2019 年 7 月住了 2 晚
Erin H. 於 2019年8月13日回覆
Thank you!

10/10 有夠讚

Keith

喜歡：整潔度、員工素質和住宿環境和硬體
Hotel turn out better than I thought
於 2024 年 4 月住了 3 晚

8/10 不錯哦

James

情侶出遊
喜歡：整潔度、員工素質和設施服務
Beautiful old building, everything looked very nice. Noticed some damage on the bathroom door and the toilet seat, but other than that it was an excellent stay.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Rossella

Struttura decadente. Appena si entra si è invasi da profumo eccessivamente forte per camuffare male odore di cucina del bar accanto all’hotel. L’albergo da l’idea di una struttura fantasma…anche il diner nell’hotel non è utilizzabile in attesa che qualcuno rilevi la gestione. Stanza abbastanza pulita ma letto e cuscini scomodi. L’hotel non dispone di parcheggio quindi occorre parcheggiare nei dintorni. Nel complesso discreto ma senza pretese
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Juan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Like the rooms clean and love the coffee shop downstairs
於 2024 年 4 月住了 1 晚
Zack S. 於 2024年4月18日回覆
Thank you for your review! We are so glad that you enjoyed your stay with us!

8/10 不錯哦

Sirena

喜歡：整潔度和員工素質
The hotel was nice but you could tell it was an old building. My room was as pictured online. The only thing that concerned me was that I didn't feel like my door lock was safe enough.
於 2024 年 4 月住了 2 晚
Zack S. 於 2024年4月18日回覆
Thank you for taking the time to provide your review! We are glad that you enjoyed your stay, and we will address your comments with management!

10/10 有夠讚

Pearse

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Zack S. 於 2024年4月18日回覆
Thank you for your review! We are glad that you enjoyed your stay!

10/10 有夠讚

Carrie

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Came to Buffalo for a concert and stayed here. Perfect location. Close to bars and restaurants Love the lobby. Staff were super nice. Great price. Stay here again
於 2024 年 4 月住了 1 晚
Cassandra 於 2024年4月16日回覆
Carrie, thank you so much for your review! We look forward to seeing you again! :)

10/10 有夠讚

Ashley

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Would definitely book here again the next time I’m in buffalo
於 2024 年 4 月住了 2 晚
Zack S. 於 2024年4月9日回覆
Thank you for taking the time to provide your review! We look forward to seeing you again!

10/10 有夠讚

Todd

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel and conveniently located
於 2024 年 4 月住了 1 晚
Zack S. 於 2024年4月9日回覆
Thank you for your review! We are so glad that you enjoyed your stay with us!

10/10 有夠讚

Glenda，Cannington

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is quaint, clean hotel.
於 2024 年 4 月住了 1 晚
Nicole-GM 於 2024年4月5日回覆
Thank you for taking the time to rate your stay with us. It was a pleasure having you as our valued guest. We hope to see you again in the future.

6/10 一般般

Danielle

情侶出遊
不喜歡：整潔度和員工素質
The rooms were interesting and unique. The beds were very soft and lumpy. The hallways were over scented with air freshener. We had to wait for a staff member to assist us at check in and staff were not professionally dressed or seemed more like maintenance staff. The common areas were dusty and dirty. It seemed that they are slowly restoring the hotel.
於 2024 年 3 月住了 1 晚
Zack S. 於 2024年4月1日回覆
Thank you for taking the time to provide your feedback. We will discuss your comments with appropriate management.

10/10 有夠讚

Deanna

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
We were greeted enthusiastically by Zach. He explained where everything was around the area, Made us feel very Welcome and comfortable. Our rooms were delightful, so clean and spacious loved the layout of both rooms. We will definitely be back! At checkout, Zach was working again made sure we enjoyed our stay and we're happy with everything. It is so nice to see a young professional male enjoying his job in the hospitality industry. Keep up the wonderful work Zack!
於 2024 年 3 月住了 1 晚
Nicole 於 2024年4月1日回覆
Thank you for your review! We are so glad that you enjoyed your stay with us! We value our associates and will inform Zack of your comments!

8/10 不錯哦

Mark

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I really wish they had told me before the night before that the restaurant/bar was shut down. That was a large part of why I chose this hotel. That was very disappointing
於 2024 年 3 月住了 1 晚
Zack S. 於 2024年4月1日回覆
Thank you for taking the time to provide your review. I apologize as our attached brewing company did cease operations in DEC of 2023. They hope to have a new tenant occupying the space soon!

10/10 有夠讚

Catherine

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Zack S. 於 2024年4月23日回覆
Thank you for your review! We are so glad that you enjoyed your stay with us!

8/10 不錯哦

Eric

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Check in and check out was a very easy process. Staff was very kind and friendly. The only downfall that I felt was a lot of creeks and noises that travel through the old hallways.
於 2024 年 3 月住了 1 晚
Zack S. 於 2024年3月26日回覆
Thank you for your review! We are glad that you enjoyed your stay and we will focus your comments to appropriate management!

10/10 有夠讚

Allison

於 2024 年 3 月住了 1 晚
Zack S. 於 2024年4月13日回覆
Thank you for your review! We are so glad that you enjoyed your stay with us!

8/10 不錯哦

Jacob

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Zack S. 於 2024年3月26日回覆
Thank you for your review! We are glad that you enjoyed your stay!

10/10 有夠讚

Keith，BROADVIEW HTS

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A historical piece of Buffalo architecture. Great to see many of the lobby maintain from years gone by.
於 2024 年 3 月住了 1 晚
Zack S. 於 2024年3月21日回覆
Thank you for your review! We are so glad that you enjoyed your stay with us!

2/10 很糟糕

Scott

Awful experience
於 2024 年 3 月住了 1 晚
Nicole 於 2024年3月22日回覆
How so? You did not stay at our property.

10/10 有夠讚

Tracie

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Spacious suite with awesome walk-in shower; fireplace and tv in bedroom and sitting room. Full dining table and the comfiest king size bed with premium linens.
於 2024 年 3 月住了 1 晚
Zack S. 於 2024年3月18日回覆
Thank you for taking the time to provide your review! We are so glad that you enjoyed your stay with us!

6/10 一般般

Vanessa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Came across the border for a Detroit/Buffalo game. Conveniently place 7 minutes across the border and a 15 minute walk to the rink. Staff was friendly and helpful, the only downside was when we checked into our room and got our keys they didn’t initially work. Had to reactivate our keys only to use them and walk into a room that was still occupied. Not ideal whatsoever or comforting. They did upgrade up immediately to the presidential suite but we felt a little jarred to leave our stuff. Everything turned out fine in the end and things were kept safe.
於 2024 年 3 月住了 1 晚
Zack S. 於 2024年3月14日回覆
Thank you for taking the time to provide your review! I do apologize for the inconvenience experienced on check-in. We will be discussing this with our staff, to prevent future occurrences!

10/10 有夠讚

Helen Mary，barrie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location was walkable to Keybank Center. This hotel had so much history and so unique than other modern hotels. The room was massive with barn door. The rooms were very clean. The front desk staff was very friendly and was very informed with the history of the hotel
於 2024 年 3 月住了 1 晚
Zack S. 於 2024年3月14日回覆
Thank you so much for your review! We are glad that you enjoyed your stay with us!

10/10 有夠讚

Rachelle

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice & clean hotel. Staff were very friendly. Great location. Great price. Would recommend!!
於 2024 年 3 月住了 1 晚
Zack S. 於 2024年3月14日回覆
Thank you for taking the time to provide your review! We are very happy to hear that you enjoyed your stay!

10/10 有夠讚

Mackenzie

喜歡：整潔度和員工素質
於 2024 年 3 月住了 1 晚
Zack S. 於 2024年3月11日回覆
Thank you for your review! We are so glad that you enjoyed your stay with us!

6/10 一般般

Heather

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Staff were amazing. Rooms needed maintenance. When we got there, the sheets were stained, shower floor was missing tiles, black mould on the grout, handles of bathroom door kept falling off, carpet had stains. Just generally lower standards than we'd expected.
於 2024 年 3 月住了 1 晚
Zack S. 於 2024年3月10日回覆
Thank you for taking the time to provide your review. I apologize that your stay did not meet expectations. I will share these comments with our team, and we will work to improve!

6/10 一般般

Derek

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Zack S. 於 2024年3月26日回覆
Thank you for taking the time tom provide a review! We will update our team!

10/10 有夠讚

Anisha

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing staff that were very responsive and accommodating! Love the unique design and vintage look. The 1st floor coffee shop had great food and drinks and was a necessity to get us going the next morning. Highly recommend!
於 2024 年 2 月住了 1 晚
Zack S. 於 2024年3月4日回覆
Thank you so much for taking the time to provide your review! We are pleased to hear that you enjoyed your stay!

10/10 有夠讚

Sara

喜歡：整潔度、員工素質和住宿環境和硬體
Not a typical boring box hotel room
於 2024 年 2 月住了 1 晚
Zack S. 於 2024年3月4日回覆
Thank you for taking the time to provide a review! We hope to see you again!

6/10 一般般

Benjamin

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The outside of the property looks nice. The rooms look like they just slapped some paint on the walls. A vintage style property that has not been properly maintained and taken care of. Property has lots of potential with the right management and ownership.
於 2024 年 2 月住了 2 晚
Zack S. 於 2024年3月4日回覆
Thank you for taking the time to provide your feedback. Please be advised that our hotel actually is switching ownership, effective 3/1/2024! We hope to see you again!

10/10 有夠讚

Nick

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful building
於 2024 年 2 月住了 1 晚
Zack S. 於 2024年3月4日回覆
Thank you for your review! We are so glad that you enjoyed your stay with us!

10/10 有夠讚

David

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Zack S. 於 2024年3月20日回覆
Thank you for your review! We are so glad that you enjoyed your stay with us!

2/10 很糟糕

Heidi

於 2024 年 2 月住了 3 晚
Zack S. 於 2024年3月21日回覆
Thank you for taking the time to provide a review. We apologize that your stay did not meet expectations.

10/10 有夠讚

Jordan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were very friendly and helpful when checking in and checking out. The room was clean and comfortable. We came for the night to watch a Sabres game and the hotel is within walking distance.
於 2024 年 2 月住了 1 晚
Zack S. 於 2024年3月4日回覆
Thank you for your review! We are so glad that you enjoyed your stay with us!

10/10 有夠讚

Michele

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Loved the updated 2 level room with the cute little fireplace very cozy. Bed very comfortable.
於 2024 年 1 月住了 1 晚
Zack S. 於 2024年3月4日回覆
Thank you for your review! We are so glad that you enjoyed your stay with us!

10/10 有夠讚

Shelley

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Zack S. 於 2024年3月4日回覆
Thank you for your review! We are so glad that you enjoyed your stay with us!

2/10 很糟糕

Jeffrey

於 2024 年 1 月住了 1 晚
Nicole Devlin 於 2024年1月18日回覆
Please supply us with the reasoning of your score of our property as we have no record of your stay with us and a winter storm came through our area this week causing travel bans.

10/10 有夠讚

Stephanie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This place is gorgeous. We had such a nice stay. Parking was easy. Breakfast at Public was delicious.
於 2024 年 1 月住了 1 晚
Zack S. 於 2024年3月4日回覆
Thank you for your review! We are so glad that you enjoyed your stay with us!

10/10 有夠讚

Troy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great rooms
The room was amazing. Modern shower and tub.
於 2024 年 1 月住了 1 晚
Zack S. 於 2024年3月4日回覆
Thank you! We are very happy to hear that you enjoyed your stay with us!

10/10 有夠讚

Lorraine

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Unique, large rooms.
於 2024 年 1 月住了 1 晚
Zack S. 於 2024年3月4日回覆
Thank you! We are so glad that you enjoyed your stay!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Zack S. 於 2024年3月4日回覆
Thank you for taking the time to provide us with feedback!

10/10 有夠讚

Penny

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Zack S. 於 2024年3月4日回覆
Thank you for your review!

10/10 有夠讚

MARC

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice grand old hotel!!
Came in for the hockey game. Staff were friendly, room was very nice! Bed was extremely comfortable!! Would definitely recommend and definitely would return!
於 2023 年 12 月住了 1 晚

4/10 不太好

Danielle

情侶出遊
喜歡：員工素質
不喜歡：設施服務
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Lucy

喜歡：住宿環境和硬體
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Scott

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Thomas

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful place
I wish there was queen bed options. Not a good stay for two guys that are not a couple. The safe in the room was locked when i arrived. The front desk attended tried but was unsuccessful in opening it. We loved the architecture and history of the building. I will be back with my wife. The Front Desk staff was great.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Stephen

喜歡：整潔度、員工素質和住宿環境和硬體
Quick smooth check in . Spacious room
於 2023 年 12 月住了 1 晚