住宿正面

布魯塞爾機場諾富特飯店的評分

3 out of 5
布魯塞爾機場諾富特飯店
Da vinci laan 25, Bedrijvenzone Diegem-Vuurberg, Machelen, Flemish Brabant

評論

8.4

非常好

10 分,有夠讚;1002 則評論中有 460 則" "
8 分,不錯哦;1002 則評論中有 355 則" "
6 分,一般般;1002 則評論中有 105 則" "
4 分,不太好;1002 則評論中有 50 則" "
2 分,很糟糕;1002 則評論中有 32 則" "

8.8/10

整潔度

8.6/10

員工素質

8.2/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
Your Novotel Brussels Airport Team 於 2023年7月25日回覆
尊敬的宾客,您好!非常感谢您的入住与评价!很高兴能为您的出游带来美好的时光。我们非常感谢您为我们留下的肯定与好评,为宾客提供舒适贴心的居住体验是我们一向的工作宗旨与不懈追求!诚挚地期待您再次光临! 祝您一切顺心!Your Novotel Brussels Airport Team

10/10 有夠讚

ze

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
离机场很近,有免费bus到达
於 2023 年 6 月住了 2 晚
Your Novotel Brussels Airport Team 於 2023年6月21日回覆
尊敬的宾客,您好!感谢您对我们酒店的信赖与选择!我们非常感谢您为我们留下的肯定与好评,为宾客提供舒适贴心的居住体验是我们一向的工作宗旨与不懈追求!本酒店全体员工热切期待您的再次光临!祝您生活愉快,阖家欢乐!Your Novotel Brussels Airport Team

8/10 不錯哦

Wan Man

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
方便之選
整體感覺良好, 有Shuttle Bus來回機場, 非常方便!
於 2020 年 3 月住了 1 晚

10/10 有夠讚

PEI-CHI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
提供機場接送的飯店
房間整潔 入住時櫃台人員會提供兒童小玩具 飯店提供免費機場接駁巴士 整體入住經驗良好
於 2019 年 7 月住了 1 晚

10/10 有夠讚

HANJIE

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good hotel in Brussels airport
a little bit far away from the airport, but there is suttle bus. everything is good, room is clean and good. breakfast is also good.
於 2019 年 5 月住了 1 晚

10/10 有夠讚

Lucien

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 1 晚

8/10 不錯哦

Yufeng

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
機場酒店很好
機場近,要開車5分鐘,停車容易要付費
於 2019 年 1 月住了 1 晚

6/10 一般般

Takayoshi

商務旅客
喜歡:整潔度和設施服務
レストランのメニューが少ない
於 2024 年 4 月住了 6 晚
Your Novotel Brussels Airport Team 於 2024年4月29日回覆
Dear Takayoshi, Thank you for taking the time to review your stay.We appreciate that you chose to stay with us.Your comment regarding the menu selection has been duly noted, and we will take this into consideration as we endeavour to better meet the expectations of our guests.We hope to see you again on a future occasion. Best regards,Your Novotel Brussels Airport Team

8/10 不錯哦

MASAKI

喜歡:員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Your Novotel Brussels Airport Team 於 2024年4月29日回覆
Dear Masaki,Thank you for such a great review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to a return visit from you in the future.Best wishes,Your Novotel Brussels Airport Team

10/10 有夠讚

James

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Good location a few minutes from the airport. Wish the shuttle ran earlier for catching a 6am flight.
於 2024 年 4 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年4月23日回覆
Dear James, Thank you for taking the time to review your stay.It is delightful to hear such positive comments regarding our location and the condition of our hotel. We're thrilled that you found the room to your utmost satisfaction and experienced the high level of service we strive to provide.Regarding the shuttle service, we understand the importance of early flights and aim to accommodate our guests with transportation options. While our shuttle service starts at 6 am, for earlier departures, we recommend a taxi service which is both convenient and economical due to the short distance to the airport.However, if you plan a stay in our hotel within June and October, please know that the shuttle runs from 4AM.Your praises are a testament to the dedication of our staff, and we can't wait to share your compliments with them. Thank you for choosing Novotel Brussels Airport for your stay.We hope to see you again on a future occasion. Best regards,Your Novotel Brussels Airport Team

10/10 有夠讚

Akinori

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very comfortable to stay. Not crowded people, big and clean room, nice French style breakfast. More over they have free shuttle to airport every 30 minutes.
於 2024 年 4 月住了 7 晚
Your Novotel Brussels Airport Team 於 2024年4月23日回覆
Dear Akinori,Thank you for such a great review.It is heartening to hear that you found our hotel to be a comfortable haven, with ample space and cleanliness that met your expectations. Our team is devoted to ensuring a serene environment for our guests, and your observation of the quietness is a testament to our efforts.The positive remark on our breakfast delights us, as we strive to offer a diverse and enjoyable breakfast experience. Our complimentary airport shuttle service is one of the many amenities we are proud to offer, ensuring convenience for our travelers.We are also glad that the overall condition of our hotel and the amenities provided in our rooms contributed to a satisfying experience during your stay. Your commendation of the service is especially appreciated, as our staff is committed to delivering the highest standard of hospitality.We look forward to a return visit from you in the future.Best wishes,Your Novotel Brussels Airport Team

8/10 不錯哦

Tiziano

喜歡:整潔度和住宿環境和硬體
Good
於 2024 年 4 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年4月15日回覆
Dear Tiziano,Thank you for this kind review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back again in the future. Best wishes,Your Novotel Brussels Airport Team

8/10 不錯哦

Jose Victor

於 2024 年 4 月住了 1 晚

4/10 不太好

Corinne

喜歡:員工素質
不喜歡:整潔度和設施服務
The gentleman at the front desk was lovely. However, the elevator was very far from my room. I had two pieces of luggage, am in my fifties, and have limited mobility. No one offered to assist. I wouldn’t say cleanliness was my biggest complaint, but I found a used coffee cup with a used teabag under my bed. The rug had a few too many stains. Dining room had an undesirable selection and was very pricey. I ended up using Uber Eats instead. That too had few options. Explaining my negative review on location. I ended up with Pizza Hut, which I would never have eaten at home. It is close to the airport and does provide free shuttle service to the airport, but pairing the fair quality of the facility, I hardly feel the shuttle was free, considering how much I paid. The hotel is very large and easy to get lost in. I passed by a lot of young kids that seemed to be partying as they lingered outside room doors. Just not my kind of place. There was no protective/preventative latch lock. This made me uneasy. One more thing, my television would not turn on. I would not recommend a stay here, only if it was an emergency or a last resort.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Lindsey

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was my 3rd time staying at this hotel and I love it!
於 2024 年 4 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年4月10日回覆
Dear Lindsey,Thank you for this positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We all look forward to welcoming you back in the future.Kind regards,Your Novotel Brussels Airport Team

8/10 不錯哦

Madoka

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
翌日の帰国便が午前中なので泊まりました。ブリュッセル空港との間は無料シャトルバスが走っています。空港のE乗り場(1Fの出口から出て一番右手の3,4つ並んだバスストップのうちの一つに表示があります)。朝食がおいしかった。Wifiも強くて問題なし。部屋も広め。
於 2024 年 4 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年4月7日回覆
Dear Madoka,Thank you for sharing the review of your stay with us.We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience to all of our guests and your kind words are truly rewarding.It's great to hear that you were able to make the most of our tasty breakfast, and hope it kick-started your day.We hope that you will return on another occasion. Best wishes,Your Novotel Brussels Airport Team

6/10 一般般

kathleen

於 2024 年 3 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年4月24日回覆
Chère Kathleen,Merci pour la rédaction de ce commentaire sur notre hôtel.Nous sommes navrés que votre séjour parmi nous n'ait pas pleinement répondu à vos attentes.Nous restons à votre écoute pour toutes suggestions de votre part nous permettant de continuer à faire progresser la qualité de nos prestations.Votre satisfaction est notre principal objectif.Nous espérons avoir le plaisir de vous recevoir à nouveau pour un séjour 100% réussi.Bien à vous,Your Novotel Brussels Airport Team

10/10 有夠讚

Armando

喜歡:整潔度、員工素質和住宿環境和硬體
La atencion del personal es excelente
於 2024 年 3 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年3月27日回覆
Apreciado Armando,Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre realizamos el mayor de los esfuerzos por dar a nuestros clientes el mejor servicio y nos alegra que así lo haya percibido. Su satisfacción es nuestra mayor recompensa.A la espera de tener una nueva oportunidad de atenderle y prestarle nuevamente la mejor de nuestras atenciones, nos despedimos cordialmente,Your Novotel Brussels Airport Team

8/10 不錯哦

Bradley

家庭旅遊
喜歡:設施服務
Hard to access bathroom.Universal machine in gym in need of adjustment
於 2024 年 3 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年3月27日回覆
Dear Bradley,Thank you for taking the time to share your feedback.We're glad to hear that you found our room amenities satisfactory, with an 80% positive experience. Our team strives to provide well-equipped rooms for a comfortable stay, and it's rewarding to know we've succeeded in your case. Regarding the accessibility of our bathrooms, we apologize if you encountered any difficulties. We are always looking for ways to enhance our guest experience, and your comment is valuable to us. Although not mentioned specifically, our fitness center is regularly maintained, and we will ensure that all equipment, including the universal machine, is in perfect working condition.We hope to see you again on a future occasion. Best regards,Your Novotel Brussels Airport Team

10/10 有夠讚

Jose Carlos

喜歡:整潔度
於 2024 年 3 月住了 3 晚
Your Novotel Brussels Airport Team 於 2024年3月27日回覆
Dear José Carlos,Thank you for such a positive review.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you back again in the future. Best wishes,Your Novotel Brussels Airport Team

8/10 不錯哦

Benjamin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年3月27日回覆
Cher Benjamin,Nous vous remercions pour votre agréable commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce fut une joie de vous recevoir et nous espérons vous revoir très bientôt,Your Novotel Brussels Airport Team

10/10 有夠讚

Marc

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Easy (late) check-in despite systems being down, friendly and helpful front desk operator
於 2024 年 3 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年3月12日回覆
Dear Marc, Thank you for reviewing your stay at our hotel.We're thrilled to hear that our front desk team provided you with a smooth late check-in, despite a system outage, ensuring a start to your stay that was both friendly and efficient. Our staff is dedicated to delivering exceptional service, and your acknowledgment of their efforts is greatly appreciated.We hope that you will choose to revisit us. Best wishes,Your Novotel Brussels Airport Team

8/10 不錯哦

leonor

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Facile accès de l’aéroport
於 2024 年 3 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年3月10日回覆
Chère Leonor,Merci pour cette appréciation maximale.Nous sommes enchantés que vous ayez passé un bon séjour parmi nous et que vous ayez apprécié notre emplacement à proximité de l'aéroport.Merci d'avoir noté la qualité du service.À bientôt pour une nouvelle expérience positive. Bien cordialement,Your Novotel Brussels Airport Team

8/10 不錯哦

Marlene

於 2024 年 2 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年3月27日回覆
Beste Marlene,Hartelijk dank voor deze mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.We kunnen niet wachten u opnieuw te mogen verwelkomen.Met vriendelijke groet,Your Novotel Brussels Airport Team

8/10 不錯哦

Maureen

喜歡:整潔度、員工素質和住宿環境和硬體
Rooms were clean and adequate for one night before our flight. Comfy beds. Shuttle bus to airport was fast and convenient.
於 2024 年 2 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年2月22日回覆
Dear Maureen.Thank you very much for sharing your positive review.We're delighted to hear that you found our beds comfortable and enjoyed the cleanliness of the rooms. Our team works diligently to ensure a clean and welcoming environment, and we're pleased that this was reflected during your stay. It's also great to know that you found the shuttle bus service to the airport fast and convenient, as we strive to provide efficient transportation solutions for our guests.We appreciate your ratings on room cleanliness, hotel condition, and service. Our commitment to maintaining high standards is unwavering, and we will continue to focus on delivering excellent guest experiences.It would be our pleasure to have you return on another occasion. Very best wishes,Your Novotel Brussels Airport Team

10/10 有夠讚

Catarina

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年2月3日回覆
Dear Catarina,Thank you for taking the time to let us know your opinion of your recent stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to the pleasure of seeing you again in the future. Kind regards,Your Novotel Brussels Airport Team

10/10 有夠讚

Rachidata

喜歡:員工素質和住宿環境和硬體
Bien
於 2023 年 8 月住了 9 晚
Your Novotel Brussels Airport Team 於 2024年1月27日回覆
Estimada Rachida, Gracias por sus excelentes comentarios.Nos complace saber que han encontrado nuestras instalaciones al 100% de su satisfacción y que el servicio recibido ha sido de su total agrado. Trabajamos constantemente para ofrecer una estancia memorable y comentarios como los suyos nos motivan a seguir mejorando.Esperamos que vuelva a visitarnos muy pronto. Un saludo,Your Novotel Brussels Airport Team

10/10 有夠讚

Xinia

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Excelente ubicación y servicio .
於 2024 年 1 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月26日回覆
Querido huésped,Nos complace saber que la ubicación y el servicio fueron de su agrado. Trabajamos continuamente para ofrecer una atención de calidad y nos alegra que haya apreciado la limpieza de la habitación y el estado del hotel. Asimismo, es gratificante que haya encontrado completos y satisfactorios los amenities de la habitación.Esperamos tener la ocasión de volver a darle la bienvenida nuevamente. Un saludo,Your Novotel Brussels Airport Team

8/10 不錯哦

Cyrille

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月26日回覆
Cher Cyrille,Nous prenons connaissance de cette appréciation parfaite.Nous sommes enchantés que notre établissement ait été à la hauteur de vos attentes.Au plaisir de vous revoir chez nous,Your Novotel Brussels Airport Team

10/10 有夠讚

Yves

於 2024 年 1 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月26日回覆
Beste Yves,Bedankt voor uw fijne review.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Your Novotel Brussels Airport Team

8/10 不錯哦

Sumit

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Coveniently located
Comfortable and covenient near the airport
於 2024 年 1 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月20日回覆
Dear Sumit, Thank you for sharing your feedback following your recent stay.We're delighted to hear that you found our location convenient for your travels and that our proximity to the airport served you well. Our team works diligently to ensure our rooms are maintained at a high standard of cleanliness, and your acknowledgment of this effort is much appreciated. Furthermore, we're pleased to know that you enjoyed the comfort of your room, as we strive to provide a restful experience for all our guests.We take note of your ratings and thank you for your candid feedback. Rest assured, we continually aim to provide excellent service and facilities to enhance our guests' experiences.We hope to see you again on a future occasion. Best regards,Your Novotel Brussels Airport Team

4/10 不太好

Avina,Kirkland

商務旅客
喜歡:整潔度
不喜歡:設施服務
於 2024 年 1 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月21日回覆
Cher hôte,Nous prenons bonne note de votre remarque. N'hésitez pas à solliciter la réception lors de votre séjour. Nous ferons tout notre possible pour assurer votre confort.Cordialement,Your Novotel Brussels Airport Team

2/10 很糟糕

Gabriel

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is terrible. Wouldn't stay here again. There are plenty of other options around the airport.
於 2024 年 1 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月20日回覆
Dear Gabriel,Thank you for this review about your recent stay.We regret to hear that your experience did not meet your expectations. We are committed to providing our guests with the highest standards of service, and we are disappointed that we fell short in this instance. While we understand that no compensation or explanation can fully address your concerns, we continually strive to improve our services and guest experience. Please rest assured that your comments have been shared with our team for review.We take pride in our hotel’s cleanliness, condition, amenities, and the service provided by our dedicated staff, which is often highlighted positively by our guests. Our team works around the clock to ensure that our guests have a comfortable and enjoyable stay, and we are saddened to learn that we did not achieve this for you. We would welcome the opportunity to discuss your experience further and invite you to contact us directly to see how we might restore your confidence in our hotel.We look forward to welcoming you for a more enjoyable stay.Best regards,Your Novotel Brussels Airport Team

8/10 不錯哦

Monica

喜歡:整潔度、員工素質和住宿環境和硬體
Det var lugn och ro området med bra promenera väg och bussen direkt till flygplats
於 2024 年 1 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月14日回覆
Beste Monica,Hartelijk dank voor deze mooie beoordeling.We zijn verheugd te horen dat u genoten heeft van de rustige omgeving en de nabijheid van de wandelpaden, alsook de gemakkelijke busverbinding naar de luchthaven. Het doet ons goed te weten dat u tevreden was over de netheid van uw kamer en onze faciliteiten, en dat u onze service waardeert. Ons team streeft ernaar om elke gast een aangenaam verblijf te bezorgen.Een volgende keer staan we met plezier weer voor u klaar.Vriendelijke groet,Your Novotel Brussels Airport Team

10/10 有夠讚

slim

於 2024 年 1 月住了 2 晚
Your Novotel Brussels Airport Team 於 2024年1月10日回覆
Cher hôte,Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Encore tous nos remerciements !Nous espérons avoir le plaisir de vous revoir prochainement.Bien à vous,Your Novotel Brussels Airport Team

10/10 有夠讚

Christophe

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent
Excellent établissement avec un très bon accueil Les chambres sont tres confortables. Juste un bemol pour aller a l'aeroport très tôt le matin, j'ai du payer 20 euros de taxis!
於 2024 年 1 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月8日回覆
Cher Christophe,Merci pour ce commentaire suite à votre séjour dans notre établissement.Nous sommes ravis d'apprendre que votre séjour a été à la hauteur de vos attentes et que vous avez trouvé les chambres très confortables, ce qui est un point essentiel pour nous. Concernant le transfert vers l'aéroport tôt le matin, nous comprenons que devoir prendre un taxi n'était pas l'idéal. Bien que nous proposons un service de navette gratuit entre 6h et 23h, nous sommes conscients que ce service n'est pas disponible en dehors de ces heures et nous nous excusons pour le désagrément causé.Nous espérons, malgré cela, vous recevoir de nouveau parmi nous.Bien à vous,Your Novotel Brussels Airport Team

8/10 不錯哦

BPOST

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月8日回覆
Cher hôte,Merci pour votre aimable commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait un plaisir de vous recevoir de nouveau.Bien cordialement,Your Novotel Brussels Airport Team

10/10 有夠讚

Catalina,Surrey

情侶出遊
喜歡:整潔度和設施服務
於 2024 年 1 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月5日回覆
Dear Catalina,Thank you for this great feedback about your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future visit.Kind regards,Your Novotel Brussels Airport Team

10/10 有夠讚

Ngoc Minh Man

喜歡:住宿環境和硬體
於 2024 年 1 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月8日回覆
Chère Ngoc Minh,Merci d'avoir pris le temps de rédiger ce charmant commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir à nouveau,Your Novotel Brussels Airport Team

8/10 不錯哦

Sandrine

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Très bien sauf le restaurant à éviter...
Tout etait parfait sauf le restaurant tout simplement mauvais, dommage!
於 2023 年 12 月住了 5 晚
Your Novotel Brussels Airport Team 於 2024年1月5日回覆
Chère Sandrine,Merci pour la rédaction de ce commentaire sur notre hôtel.Nous sommes enchantés d'apprendre que la propreté de la chambre, l'état de l'hôtel, le service et le confort de la chambre ont répondu à vos attentes. Ces éléments sont essentiels pour nous et nous nous efforçons de maintenir des standards de qualité élevés. Nous regrettons cependant que notre restaurant n'ait pas été à la hauteur de vos attentes. Bien que cela ne soit pas représentatif de l'expérience habituelle de nos clients, nous prenons note de votre commentaire pour continuer à améliorer nos services de restauration.Nous espérons avoir le plaisir de vous revoir prochainement.Bien à vous,Your Novotel Brussels Airport Team

10/10 有夠讚

OMAR

於 2023 年 12 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月8日回覆
Dear Omar,Thank you for this positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to seeing you again soon.Best regards,Your Novotel Brussels Airport Team

8/10 不錯哦

PAULO,WEST PALM BEACH

於 2024 年 1 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月8日回覆
Dear Paulo,Thank you for sharing your positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Best wishes,Your Novotel Brussels Airport Team

10/10 有夠讚

Jovia

喜歡:整潔度、員工素質和住宿環境和硬體
Services
於 2023 年 12 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月8日回覆
Dear Guest,Thank you for this positive review.It is rewarding to know that you had such a pleasant experience with us. Thank you for also appreciating our team's quality service. This will encourage us to constantly improve our performance.We look forward to welcoming you back. Best wishes,Your Novotel Brussels Airport Team

10/10 有夠讚

SYED

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月8日回覆
Cher hôte,Merci de nous faire part de votre retour d’expérience positif.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Nous espérons avoir l'occasion de vous accueillir une fois de plus bientôt pour un séjour toujours aussi inoubliable. Cordialement,Your Novotel Brussels Airport Team

10/10 有夠讚

Viviane

喜歡:住宿環境和硬體
於 2023 年 12 月住了 1 晚
Your Novotel Brussels Airport Team 於 2023年12月29日回覆
Chère Viviane,Merci d'avoir partagé l'expérience positive de votre séjour chez nous.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Nous espérons avoir l'occasion de vous accueillir une fois de plus bientôt pour un séjour toujours aussi inoubliable. Cordialement,Your Novotel Brussels Airport Team

10/10 有夠讚

Marcelino

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月8日回覆
Dear Marcelino,Thank you very much for your kind review.We are pleased that we were able to meet your expectations.We look forward to a return visit from you in the future.Best wishes,Your Novotel Brussels Airport Team

8/10 不錯哦

Lieven

Ok
於 2023 年 12 月住了 1 晚
Your Novotel Brussels Airport Team 於 2024年1月8日回覆
Dear Lieven, Thank you for taking the time to review your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to welcome you back. Best wishes,Your Novotel Brussels Airport Team

10/10 有夠讚

Lydia

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Your Novotel Brussels Airport Team 於 2024年1月8日回覆
Beste Lydia,Bedankt voor deze mooie beoordeling.Het doet ons plezier dat u genoten heeft van uw verblijf bij ons en dat de kamer naar wens was. Ook fijn dat u de goede service als pluspunt aanhaalt. Daar doen we het voor!Met vriendelijke groet,Your Novotel Brussels Airport Team

10/10 有夠讚

Sylvain

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Délicieux repos.
Colloque sur les fromages au lait cru. Délice.
於 2023 年 12 月住了 1 晚
Your Novotel Brussels Airport Team 於 2023年12月25日回覆
Cher Sylvain,Merci pour cet aimable commentaire !Nous sommes enchantés que vous ayez passé un magnifique séjour et que vous ayez apprécié le confort ainsi que la propreté de votre chambre !Merci de souligner la qualité du service.Ce serait un plaisir de vous recevoir à nouveau. Sincères salutations,Your Novotel Brussels Airport Team