Quest Serviced Apartments Box Hill hotels

"The hotel was very pleasant. Check-in was smooth and the room was clean and spacious. However, upon check-in, the television was on with the Langham introduction addressing me as Mr. despite my booking being for a female guest. This was an unacceptable oversight. I lodged a complaint after the second night and the issue was rectified. Apart from the hotel, the pool was underwhelming and was also very crowded. The highlight was the room and the attractive entrance decorated for Easter."

"Good spot and breakfasts "

"Please ensure that you go to the correct Ibis. We were directed around the side of the airport to the Ibis Budget. We spent an hour negotiating our trolley with cases back around to the other side of the airport to the Ibis Styles.... Once there, the staff were great, excellent room. Had a first class meal the following evening. Checkout excellent. "

"AC was fine and I could control it which was good because sometimes it was cold, so I could switch it off and on when it suited me "

"All over happy with the service "

"Clean and tidy in both rooms and common areas with some lovely decorations up for Easter. Buffet breakfast had a good selection available and the chef was friendly and also happy to also cook omelette for guests if requested. The lifts are painfully slow even though there are 2 banks of lifts - it’s like it needs to power on each time you press the button. "

"All ok"

"very good service"

"Reception staff is very helpful, very nice people👍"