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新喀里多尼亞德瓦喜來登 Spa 高爾夫渡假村的評分

5 out of 5
新喀里多尼亞德瓦喜來登 Spa 高爾夫渡假村
Lot 33 Domaine de Dév, Route de Poé B.P. 50, Bourail

評論

8.4

非常好

10 分，有夠讚；504 則評論中有 196 則" "
8 分，不錯哦；504 則評論中有 209 則" "
6 分，一般般；504 則評論中有 68 則" "
4 分，不太好；504 則評論中有 24 則" "
2 分，很糟糕；504 則評論中有 7 則" "

8.8/10

整潔度

8.4/10

員工素質

8.4/10

設施服務

8.4/10

住宿環境和硬體

7.8/10

環保程度

評論

8/10 不錯哦

Henriette

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Accueil chaleureux
於 2024 年 5 月住了 2 晚

10/10 有夠讚

Carol

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great setting in the countryside and on the beach. No parking allowed by the units (golf carts can be called for transport if necessary) making it very private and quiet
於 2024 年 3 月住了 4 晚
Sheraton New Caledonia Deva Spa & Golf Resort 於 2024年3月26日回覆
Dear Carol, We would like to thank you for your comment and we are delighted to hear that you enjoyed your stay and appreciated the relaxing beachfront setting. We look forward to welcoming you back. Sheraton New Caledonia Deva Spa & Golf Resort Team

6/10 一般般

Patrick

喜歡：整潔度和員工素質
Poor choice of food options and quality.Not much entertainment as we are far from anything.Expensive for what’s offered.
於 2024 年 3 月住了 1 晚
Sheraton New Caledonia Deva Spa & Golf Resort 於 2024年3月26日回覆
Dear Patrick, Thank you for taking the time to share your experience. We're sorry to hear that you didn't enjoy our restaurant offering. Please know that we offer a wide variety of food at our various sales points. Indeed, our hotel is located in a secluded and relaxing setting, and we are truly sorry that this did not suit you. We look forward to welcoming you back.Sheraton New Caledonia Deva Spa & Golf Resort Team

10/10 有夠讚

Zoe

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We really enjoyed our stay in a beach bungalow. The room was spacious and very clean with an amazing bathroom. The property itself was lovely and peaceful (we checked in midweek) and it never felt crowded. We loved the pool and the open air spaces around the bar to relax. The dining options are somewhat limited, and frequently several items on the menu were not available. The buffet breakfast, while varied, was a little off putting with the birds being so close to the food stations. Understandably it’s hot and you want the airflow from outside, however I think it would be wise to invest in some more food coverings. A few extra things in the room such as a few plates and some teaspoons would also be a great addition. Overall we had a great time and loved the private beach the property sits on.
Anne-Sophie 於 2024年3月26日回覆
Dear Zoe, We would like to thank you for this pleasant comment on your experience.The satisfaction of our customers is our priority and we are happy to know that you had a good time with us.We have taken on board your recommendations and look forward to welcoming you back soon,Sheraton New Caledonia Deva Spa & Golf Resort Team

10/10 有夠讚

Thierry

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Formidable séjour à l’hôtel Sheraton de bourail. Nous avons apprécié l’ensemble des services .
於 2024 年 1 月住了 2 晚
Anne-Sophie 於 2024年3月26日回覆
Cher Thierry,C’est un réel plaisir de lire votre commentaire et toute l’équipe vous remercie pour ce joli retour d’expérience.Sincèrement,L’équipe du Sheraton New Caledonia Deva Spa & Golf Resort

8/10 不錯哦

Alexander

情侶出遊
喜歡：整潔度、員工素質和設施服務
於 2024 年 1 月住了 2 晚

4/10 不太好

Magali

家庭旅遊
喜歡：整潔度和客房舒適度
不喜歡：員工素質
Déception
Séjour en appartement, et pas d’eau chaude, impossible de prendre un bain et se doucher sauf à l’eau froide. Problème récurent dans cet établissement. Le personnel minimise ce problème !!!! De plus, attention à votre facture : car on vous attribue des consommations d’alcool prises par d’autres clients, et prélevées sur votre compte bancaire après votre départ !!!
於 2024 年 1 月住了 1 晚

6/10 一般般

ISABELLE

喜歡：整潔度

6/10 一般般

ISABELLE

喜歡：整潔度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was ok, room is spacious and comfortable. For the size of the hotel there were very limited spaces next to swimming pool and not very comfortable access to the beach. Reception staff were not really friendly.
於 2023 年 12 月住了 3 晚

6/10 一般般

Daniel

於 2023 年 12 月住了 5 晚

2/10 很糟糕

Louis

於 2023 年 12 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Such good potential.
We had a lovely stay, the room was gorgeous. A little disappointed that we would have liked to have hired the bikes and been on a snorkelling trip but no availability for a week. A shame this wasn’t mentioned prior to arriving. We also paid a lot for a themed buffet- the food was average and rather tasteless. Not enough staff for the number of guests- we waited over 40 minutes for a drink by the pool which arrived with no ice and was warm.
於 2023 年 12 月住了 3 晚

2/10 很糟糕

YOSHIKI

家庭旅遊
不喜歡：員工素質
最低最悪‼️ バーでのピザ提供に1時間…時間掛かるのは承知してたけどまさかカウンターに取り残されたいた冷めたピザを提供されました。 そのピザの種類は頼んだ物に違いがありませんがスタッフが誰も動かずピザはずっと放置。 そして冷めたピザを持ってきて温め直してもらいましたが当然まずい。 不愉快すぎる。 チェックアウトの朝も前日にピックアップを頼んでおいたのに迎え来ず… 重い荷物を200m近く持ってレセプションへ行きました。 2度とここのホテルは泊まらない。 正直都心から離れていてホテルの期待はしていましたが全然良くなかったです。
於 2023 年 12 月住了 5 晚
Anne-Sophie 於 2024年3月26日回覆
Dear Yoshiki, We would like to thank you for sharing your experience with our establishment. We are truly sorry that our pizza did not live up to your expectations. We hope that you had the opportunity to share your impressions with our teams on site so they can react promptly to your requests. Your satisfaction is our highest priority. We look forward to welcoming you back soon, Sheraton Deva New Caledonia Spa & Golf Resort Team

10/10 有夠讚

Serge

於 2023 年 12 月住了 1 晚

4/10 不太好

H

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Arnaud

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice experience
Perfect place to relax
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Iris

於 2023 年 12 月住了 4 晚

8/10 不錯哦

Guillaume

商務旅客
喜歡：整潔度、員工素質和客房舒適度
Expérience mitigée
Mauvais rapport qualite prix Cuisine en partie fermée le dimanche soir Moisissures dans la SDB Plage sale
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Barry

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Patrick

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Philippe

於 2023 年 11 月住了 2 晚

8/10 不錯哦

Elodie

於 2023 年 10 月住了 2 晚

8/10 不錯哦

Mathieu

喜歡：整潔度、員工素質和住宿環境和硬體
Très belle hébergement mais pour le prix ça pourrait être mieux.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Richard

於 2023 年 10 月住了 3 晚

10/10 有夠讚

Eric，Paris

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Aniess

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚

8/10 不錯哦

Chantal

於 2023 年 9 月住了 1 晚

8/10 不錯哦

Joao Robert

於 2023 年 8 月住了 6 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Splendid!
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Guillaume

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚

6/10 一般般

Phillip

於 2023 年 8 月住了 1 晚

10/10 有夠讚

Joselita

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Merveilleuse échappée au bord du Pacifique
Fantastique, au milieu de la nature, très belle architecture, végétation luxuriante, au bord du Pacifique.
於 2023 年 8 月住了 1 晚

8/10 不錯哦

EVELYNE

家庭旅遊
喜歡：整潔度、員工素質和設施服務
En arrivant à 16h, nous avons dû attendre 30 minutes pour être emmenés vers notre chambre alors qu il y avait peu de monde ! Le savon a été oublié ! Et nous sommes 4, on n avait seulement que 2 serviettes !! Le rideau occulte mal la lumière extérieure, réveillés avec le soleil à 6h30, c'est limite pour un 5 étoiles.
於 2023 年 8 月住了 1 晚
L’équipe Sheraton Deva 於 2023年8月6日回覆
Chère Evelyne,Nous vous remercions d’avoir pris le temps de nous faire part de votre expérience au sein de notre hôtel. Soyez certaine que nous sommes extrêmement sensibles à vos remarques.Nous sommes désolés de lire que nos prestations n’ont pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos excuses pour les désagréments rencontrés lors de votre séjour.Nous prenons note de vos différentes remarques que nous allons transmettre aux équipes concernées afin de mettre en place des mesures nécessaires pour que ces désagréments ne se reproduisent plus.Nous espérons pouvoir vous accueillir de nouveau parmi nous, afin de regagner votre confiance et vous offrir une expérience digne de notre passion.Bien cordialement,

10/10 有夠讚

Danielle Kate

家庭旅遊
喜歡：設施服務
We loved our stay, such a beautifully designed bungalow right near the gorgeous beach! Highly recommend spending a peaceful time at this beautiful resort and take advantage of the nearby hikes in the mountains and long walks on the beach. A must is the glass bottom boat nearby to see the sea turtles and a flight over the barrier reef.
於 2023 年 7 月住了 7 晚

10/10 有夠讚

James

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Great place to stay. Beautiful area to explore. Breakfast buffet was great but very limited dinning options for lunch and dinner. Wish we would have booked a room with a kitchen. The on-site dinner option opened too late for us as we have two young children and there is no other onsite option other than 4 pizzas to choose from. Even when going into the nearest towns, restaurants opened too late so it was hard to find something decent to eat. As we expected for the time of year the main pool was freezing but we packed the kids wetsuits and they were still happy to swim. The little heated pool was a good temperature to swim in but could get busy. We had a great stay but would probably not return until the kids club is opened back up.
於 2023 年 7 月住了 4 晚

10/10 有夠讚

David

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful location and peaceful. Easy access to Deva park, perfect for people loving hiking, horse riding, biking and access to the beach and golf. Stunning property replicating traditional architecture. Great staff.
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Phillip

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We had a lovely relaxing few days as a family visiting from Australia. It was luxurious, quiet and clean and the staff were lovely. We had a hire car and went for a drive one day to break up our stay as we are not into golf and found it a little too quiet and relaxing. The beach is beautiful but is shallow seagrass for a long way out. We used the paddle boards to go out a fair way and look at the coral from above but didn't snorkel - it seemed too far out. We saw turtles out there from the paddle boards though. The pool and surrounds was lovely. The breakfast and dinner buffet were both good.
於 2023 年 7 月住了 3 晚

10/10 有夠讚

Jerome

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚

8/10 不錯哦

christophe

於 2023 年 6 月住了 2 晚

10/10 有夠讚

Angela

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Peaceful stay at beautiful location
於 2023 年 6 月住了 3 晚

6/10 一般般

Valérie

於 2023 年 6 月住了 2 晚

10/10 有夠讚

LAURA A

於 2023 年 6 月住了 4 晚

8/10 不錯哦

Connie

於 2023 年 6 月住了 2 晚

10/10 有夠讚

Natalie

親子旅遊
喜歡：整潔度和住宿環境和硬體
The resort is beautiful and so are the rooms, our room overlooked the golf course and it was easy to call to the front desk to request a pick up by golf cart at all hours. The staff are very pleasant and although English isn't widely spoken, communication was very easy. The room was very clean and spacious, the pics don't do it justice! The drive is easy from Noumea and the route scenic. Breakfast and dinner too was delicious and is so large, you won't really need lunch, but there is an open bistro of sorts right on the water by the pool. Great place for adults and kids alike.
於 2023 年 5 月住了 1 晚

6/10 一般般

HERVE

於 2023 年 5 月住了 2 晚

10/10 有夠讚

Marilyn

於 2023 年 5 月住了 1 晚

8/10 不錯哦

Bevan

喜歡：員工素質、住宿環境和硬體和客房舒適度
A wonderful unwind and getaway!! BYO breakfast.
We had an incredibly relaxing time here. PLUSes: I absolutely love the reception area, and pool and surrounds. Cocktails brought to the poolside. Lunch! Especially the steak and the shrimps on a skewer with the side choice of roasted pineapple. Just 10!! Bungalow, and the deck and deck furniture on it. Being able to hire bikes. The poolside design and appearance, in all respects, are absolutely lovely and photogenic. MINUSes: Croissants: the most miserable ones I’ve ever found, consistently with uncooked dough in the middle. Midgies always flying over the fruit at breakfast. Breakfast, somewhat blah and remember the price is around NZ$500 a night (all day long a five star price) so food should be better. Having to chase people to get poolside drink delivery. Dirty wooden floors in indoor bar area. Need deep cleaning. Broken bits on outsides of some bungalows. Shabby golf carts (used for first trip to bungalows with bags). The property is really really good but a few aspects as above need a very good refurb. Being unable to turn off a number of lights in our bungalow (room 2) which seemed to be down to a dodgy light switch. All night on.
於 2023 年 5 月住了 3 晚