Booked the hotel through Expedia because it was near family, new, and had a hot tub. The Hot Tub was an Expedia Filter option and this hotel came up. I need this when I travel because of my back, it's wrecked from a car accident. As soon as I walked in there was a sign "Hot Tub Broken, we don't know when it will be fixed". I asked the clerk and he said it had been broken for months. I came down in the morning to talk to a manager and was told "It just broke". I didn't want to get the night clerk in trouble for telling the truth. No compassion or understanding that this was why I chose the hotel, only blame for "baseball kids". The manager could have made it right with a free night, or even a sincere apology. Nothing. Also they had a nice continental breakfast but don't eat the scrambled eggs. My guts were killing me for 6 days after eating them 3 times. Scrambled eggs are what I eat at home everyday so I figured jackpot!. I thought about what could be doing this? Wait, are those real eggs? Honestly I can't be sure it was that but all signs pointed to it. My guts got a little better each day after I stopped eating them. Stick with the other options like bagels, toast, yogurt. All day coffee if you care but no real milk. Room was clean. Monitors were mounted crooked, I'd be ashamed to hang a TV like that. If you don't care about the hot tub or that they might make up nonsense excuses for other things that could go wrong it's a fine hotel. They allow dogs.