大廳

波士頓君悅飯店的評分

4 out of 5
波士頓君悅飯店
One Avenue De Lafayette, Boston, MA

評論

9.0

太棒了

10 分,有夠讚;1356 則評論中有 863 則" "
8 分,不錯哦;1356 則評論中有 307 則" "
6 分,一般般;1356 則評論中有 90 則" "
4 分,不太好;1356 則評論中有 61 則" "
2 分,很糟糕;1356 則評論中有 35 則" "

9.2/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

SU FAN

於 2023 年 12 月住了 3 晚
Hyatt Regency Boston 於 2024年1月8日回覆
Thank you Su Fan for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 有夠讚

Guang,Ny

喜歡:整潔度
不喜歡:員工素質
OK
於 2023 年 11 月住了 1 晚
Hyatt Regency Boston 於 2023年12月4日回覆
Thank you Guang for your feedback ! We are glad to see that you enjoyed your stay with us ! We hope to welcome you back again soon !

10/10 有夠讚

wang

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 1 晚
Hyatt Regency Boston 於 2023年12月4日回覆
Thank you Wang for your feedback. We are glad to see that you enjoyed your stay with us ! We hope to welcome you back again soon !

8/10 不錯哦

Tak

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚
Phillip J 於 2023年11月6日回覆
Hello Tak,Thank you for taking the time to submit a review. I'm happy to see that you enjoyed your time with us. We appreciate you staying at our hotel and hope we can serve you again in the future!

8/10 不錯哦

Moxin

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
地点很好。去哪都非常方便。
於 2023 年 6 月住了 3 晚
Hyatt Regency Boston 於 2023年6月15日回覆
Thank you Moxin for your great feedback ! We are very glad to hear that you enjoyed your stay with us and liked the location of our hotel. We hope to welcome you back again soon !

10/10 有夠讚

Vivian

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
Very pleasant stay
Bed was comfortable. Room was neat and tidy. I got a corner room which was very spacious.
於 2023 年 3 月住了 7 晚
Hyatt Regency Boston 於 2023年4月7日回覆
Thank you Vivian for your feedback ! We are glad to hear that you enjoyed your stay with us and that you liked your room ! We look forward to welcome you back again soon !

4/10 不太好

Yuanyuan

於 2023 年 3 月住了 1 晚
Hyatt Regency Boston 於 2023年4月7日回覆
Thank you Yuanyuan for your feedback. We are sorry to see that your stay with us didn't meet your expectation. We would love to hear what happend to be able to improve.

10/10 有夠讚

YANGHARN

於 2023 年 1 月住了 2 晚
Hyatt Regency Boston 於 2023年1月17日回覆
Thank you for you amazing rate ! We are very happy to see that you enjoyed your stay with us and that everything went well ! We hope to welcome you back again soon !

10/10 有夠讚

Melody Raine

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 11 月住了 1 晚
Hyatt Regency Boston 於 2022年11月21日回覆
Thank you Melody for your rate ! We hope that you enjoyed your stay with us ! We look forward to welcome you back again soon !

10/10 有夠讚

Qiming

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 3 晚
Hyatt Regency Boston 於 2022年8月8日回覆
Thank you Qiming for your review ! We hope you enjoyed your stay with us. We look forward to see you soon again !

8/10 不錯哦

guang

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
洗澡水一开始坏了(出来的是开水) 很及时的帮我换了个房间 但换了个房间的洗澡水又不是很热 将就了两天。 其他不错 离机场很近
於 2022 年 1 月住了 2 晚

8/10 不錯哦

Kelvin

於 2021 年 12 月住了 2 晚

10/10 有夠讚

Qiang

於 2021 年 8 月住了 1 晚

10/10 有夠讚

YIPING

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點佳
旅館位置非常好,近中國城!旅館沒有附設停車場,只有公共停車場,停車費非常貴!
於 2021 年 6 月住了 4 晚

10/10 有夠讚

Hsing Chih

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 6 月住了 4 晚

10/10 有夠讚

真實旅客

於 2020 年 1 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 5 月住了 2 晚

10/10 有夠讚

Kayla

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property is a 15 minute drive from the airport and a 10 minute walk to South Station. The parking garage is right next door to the hotel too. Staff was warm and helpful and the elevators are key coded for extra security. The room was nice and spacious. Would absolutely book again.
於 2024 年 4 月住了 1 晚
Hyatt Regency Boston 於 2024年4月17日回覆
Thank you Kayla for your feedback. We are really glad to hear that you enjoyed your stay with us and the location of our hotel ! We look forward to welcome you back again soon !

10/10 有夠讚

Michael

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Hyatt Regency Boston 於 2024年4月13日回覆
Thank you Michael for your feedback ! We are glad to see that you enjoyed your stay with us ! We hope to welcome you back again soon !

10/10 有夠讚

Laura

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This hotel was fantastic! It was very walkable to most tourist areas (Boston Common, Faneuil Hall, Bell in Hand Tavern, etc.). The hotel itself was very clean, comfortable, and well maintained in common areas as well as rooms. Parking was very convenient for self parking as the garage is attached to the hotel. They also offer valet parking. While breakfast is not included in the price, there is a restaurant on site with a variety of breakfast options including a breakfast buffet. There are also breakfast sandwiches available for grab and go. Overall I was very happy with my stay and would highly recommend choosing this hotel.
於 2024 年 4 月住了 1 晚
Hyatt Regency Boston 於 2024年4月10日回覆
Thank you Laura for your amazing feedback ! We are really glad to see that you enjoyed your stay with us and found our location convenient to visit Boston ! We hope to welcome you back again soon !

10/10 有夠讚

Laura,Framingham

喜歡:整潔度、員工素質和住宿環境和硬體
Quiet, easy to get to. Walkable
於 2024 年 4 月住了 1 晚
Hyatt Regency Boston 於 2024年4月15日回覆
Thank you Laura for your feedback.We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 有夠讚

Astrid

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 7 晚
Hyatt Regency Boston 於 2024年4月8日回覆
Thank you Astrid for your feedback ! We are really glad to see that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 有夠讚

stephanie k

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel. Very clean and the proximity to downtown Boston was ideal.
於 2024 年 3 月住了 4 晚
Hyatt Regency Boston 於 2024年4月8日回覆
Thank you Stephanie for your feedback ! We are really glad to hear that you enjoyed your stay with us and had a great time visiting Boston from our downtown location. We hope to welcome you back again soon !

10/10 有夠讚

Alison

喜歡:住宿環境和硬體
Beautiful hotel! In the evening, after long day of walking around Boston, we would go to the very cozy bar area and relax with an espresso martini.
於 2024 年 3 月住了 2 晚
Hyatt Regency Boston 於 2024年4月8日回覆
Thank you Alison for your great feedback ! We are glad to hear that you enjoyed your stay with us and had a great time at the bar and the lounge area ! We hope to welcome you back again soon !

10/10 有夠讚

Muriel

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
L’hôtel est idéalement situé tout à quelques minutes de marche. Je vous recommande le restaurant et ses raviolis de lobster!
於 2024 年 3 月住了 3 晚
Hyatt Regency Boston 於 2024年4月4日回覆
Merci Muriel pour votre retour ! Nous sommes ravis de lire que vous avez apprecie votre sejour dans notre hotel ainsi que les raviolis aux homards ! Nous esperons vous accueillir tres bientot !

8/10 不錯哦

Cheryl

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Hyatt Regency Boston 於 2024年4月4日回覆
Thank you Cheryl for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 有夠讚

stan

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staff was very accommodating and helpful.
於 2024 年 3 月住了 1 晚
Hyatt Regency Boston 於 2024年4月8日回覆
Thank you Stan for your feedback ! We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !

8/10 不錯哦

ATSUKO

喜歡:整潔度和員工素質
於 2024 年 3 月住了 2 晚
Hyatt Regency Boston 於 2024年4月1日回覆
Thank you Atsuko for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

6/10 一般般

Jason

不喜歡:員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Hyatt Regency Boston 於 2024年4月1日回覆
Thank you Jason for your feedback. We are sorry to see that your stay with us was not great. If we can do anything to improve our guest experience , please let us know. Thank you.

10/10 有夠讚

tracey

於 2024 年 3 月住了 3 晚
Hyatt Regency Boston 於 2024年4月17日回覆
Thank you Tracey for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 有夠讚

Brittany

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Hyatt Regency Boston 於 2024年3月29日回覆
Thank you Brittany for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 有夠讚

Terren

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, nice restaurant, and updated rooms make this hotel an easy choice for me when visiting my son at school here in Boston! Plus it's walking distance to theaters, shopping, Boston Common, Beacon Hill, Faneuil Hall
於 2024 年 3 月住了 2 晚
Hyatt Regency Boston 於 2024年3月29日回覆
Thank you Terren for your feedback. We are glad to hear that you enjoyed your stay with us and hope you enjoyed visiting your son ! We look forward to welcome you back again soon !

10/10 有夠讚

Melissa Kathleen

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wonderful location
於 2024 年 3 月住了 6 晚
Hyatt Regency Boston 於 2024年3月29日回覆
Thank you Melissa Kathleen for your feedback. We are glad to hear that you enjoyed your stay with us and liked our location. We hope to welcome you back again soon.

2/10 很糟糕

Thomas

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Not as expected very dissapointing
於 2024 年 3 月住了 4 晚
Hyatt Regency Boston 於 2024年3月25日回覆
Thank you Thomas for your feedback. We are very sorry to hear that your stay was dissapointing. Please let us know how we can improve and make things better. Thank you.

10/10 有夠讚

Keith

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Hyatt Regency Boston 於 2024年3月29日回覆
Thank you Keith for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 有夠讚

Kevin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Hyatt Regency Boston 於 2024年3月25日回覆
Thank you Kevin for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon !

6/10 一般般

Alexis

情侶出遊
喜歡:整潔度
The hotel had no A/C in the tower. Maintenance had to come to our room to let us know the building had none. Our room did not get cooler than 74, extremely hot and uncomfortable. The poool was also drained and not available for use, as well as the saunas for the women’s and men’s locker rooms in the gym. Construction was going on right outside our room in the street the entire week we were here as well. Bed sheets also were stained. NOT impressed for the amount of money we spent to stay here.
於 2024 年 3 月住了 3 晚
Hyatt Regency Boston 於 2024年3月29日回覆
Thank you Alexis for your feedback. We are sorry for the inconveniences you faced during your stay. The hotel is using a 2 pipes system and we are currently on the heat system. We are sorry if that makes you uncomfortable. Our pool is closed since 2020 as well as the saunas. We make sure to not advertise it on our website or all the third party website to avoid confusing our guests. Regarding the construction , unfortunately the city of Boston is managing that and its not under our control. Finally, regarding the bed sheets, we are sorry about that, we will share your comment with the team and ensure it won't happen again. Thank you again for your feedback.

10/10 有夠讚

Courtney

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staff were very helpful throughout our stay.
於 2024 年 3 月住了 2 晚
Hyatt Regency Boston 於 2024年3月21日回覆
Thank you Courtney for your great feedback ! We are really glad to hear that you enjoyed your stay with us ! We hope to welcome you back again soon !

8/10 不錯哦

Sheik

於 2024 年 3 月住了 1 晚
Hyatt Regency Boston 於 2024年4月8日回覆
Thank you Sheikh for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 有夠讚

Elizabeth

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a really friendly and helpful staff member at check in! The room was really nice but very warm even after lowering the thermostat, and our TV didn’t work. We were only there for one night so it wasn’t a huge deal. The breakfast buffet was lovely and the breakfast staff very attentive.
於 2024 年 3 月住了 1 晚
Hyatt Regency Boston 於 2024年3月18日回覆
Thank you Elizabeth for your feedback. We are really glad to hear that you enjoyed your stay with us and are sorry to hear the inconveniences you faced with the thermostat and your TV. We have passed your comments to the team and will ensure to fix that. Thank you for letting us know. We hope to welcome you back again soon.

10/10 有夠讚

Benjo,Tustin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Hyatt Regency Boston 於 2024年3月18日回覆
Thank you Benjo for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 有夠讚

Orlando

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place, Great location
於 2024 年 3 月住了 2 晚
Hyatt Regency Boston 於 2024年3月18日回覆
Thank you Orlando for your great feedback ! We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 有夠讚

Angel

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean property and safe and quiet good restaurant
於 2024 年 3 月住了 2 晚
Hyatt Regency Boston 於 2024年3月18日回覆
Thank you Angel for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !

10/10 有夠讚

Genevieve

於 2024 年 3 月住了 3 晚
Hyatt Regency Boston 於 2024年4月1日回覆
Thank you Genevieve for your feedback. We are glad to see that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 有夠讚

Paul

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff, great access to theatres Pricey but nice
於 2024 年 3 月住了 1 晚
Hyatt Regency Boston 於 2024年3月12日回覆
Thank you Paul for your feedback. We are glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon !

8/10 不錯哦

Lyn

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Peloton bike missing a lever to adjust seat distance. Not able to use.
於 2024 年 3 月住了 1 晚
Hyatt Regency Boston 於 2024年3月12日回覆
Thank you Lyn for your feedback. We are sorry for the inconvenience you faced with the Peloton. We are working on it and it will be repaired shortly. Thank you for letting us know.

10/10 有夠讚

Greenwood

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
GREAT UPGRADES SINCE MY LAST VISIT
於 2024 年 3 月住了 1 晚
Hyatt Regency Boston 於 2024年3月5日回覆
Thank you Greenwood for your amazing feedback ! We are glad to hear that you enjoyed your stay with us and that we improved since your last visit ! We hope to welcome you back again soon !

10/10 有夠讚

Aayesha

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Hyatt Regency Boston 於 2024年3月5日回覆
Thank you Ayaesha for your feedback. We are glad to see that you enjoyed your stay with us and hope to welcome you back again soon !

10/10 有夠讚

Rhonda

喜歡:整潔度、員工素質和住宿環境和硬體
It was a lovely hotel. Clean and comfortable. Staff was warm and friendly. The restaurant was superb! They give you a chip for a free cup of Chowder during dinner - it was soooo good!
於 2024 年 2 月住了 2 晚
Hyatt Regency Boston 於 2024年3月5日回覆
Thank you Rhonda for your amazing feedback ! We are glad to hear that you enjoyed your stay with us and that your experience at the restaurant was good ! We hope to welcome you back again soon !

6/10 一般般

Raymundo

情侶出遊
喜歡:員工素質
不喜歡:整潔度
cleaning awful, back area of bed full of dust towel not smell good not weight in the room water and soup provision just one time
於 2024 年 2 月住了 6 晚
Hyatt Regency Boston 於 2024年3月5日回覆
Thank you Raymundo for your feedback. We are sorry to hear that your experience was not up to standard. We have passed your comments to the team and will ensure it won't happen again. Thank you for letting us know.