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"I really liked this hotel overall. It was fairly clean, though I would recommend to anyone to wear water shoes at any water park. Hair, bandaids, and food are expected at any facility such as this. The water was cloudy at times, but I saw this mostly in the two stationary pools: the basketball pool and the hot tub. Moving water stayed pretty clear. And speaking of moving water, the shower in our room ran inconsistently. It would just cut off during a shower or not turn on at all. And during "peak" shower time (like after the water park closed) it wouldn't warm up at all. Another complaint I have that is related to capacity is the lack of elevators. One on each end of River Lodge and one in the middle. The placement is not the issue, it's the fact that there is only one and it's slow. Even many small hotels have 2 elevators side by side. We would have taken the stairs more often, but we have a very independent toddler who takes a year to go down 4 flights of stairs. Anyway, I'd still come back for sure. Just maybe during an off-season time. If those even exist with indoor water parks. "

"Really enjoy our stay. Right in town, walking distance to everything. Staff was super friendly and helpfull...all Tennessee people were very friendly. Room was clean, breakfast was good. "

"Beaktest menu was horrible. Casino was deafa."

"Breakfast was great but the renovations were being done above our heads and we could not rest. So we left and got a refund. No disrespect to the company. It was still awesome"

"Did not have the breakfast"

"One of the best places we’ve ever stayed on vacation! The trolly transportation to and from the parks plus included time saver passes were an huge perk! Our Jr suite was spacious and CLEAN. Our kids loved the bunk beds and their own tv, the arcade, and the campfire s’mores at night! The staff were all super friendly and helpful. The atmosphere was so welcoming! Starbucks in the lobby and cinnamon bread room delivery 👍👍. None of us wanted to leave this beautiful resort. We’ll be back for sure!"

"Can’t give a good review since I was unable to check in after a 13hr drive. Only thing is they didn’t call me in advance to let me know they couldn’t check people in after the outage went out. Now I will be waiting for my deposit. Good thing I didn’t add on all the add ons they email before checking in. "

"Great pool and room. The kids had a blast and was perfect"

"Amazing Property !!! The rooms are newly renovated and they are amazing!! The location is perfect and the staff goes above and beyond !!!! I definetly will stay here again !!!! "