布拉克斯霍爾姆出租度假屋

「The property was clean and tidy and couldn't be faulted. The problem was with their check in procedure. Phone a number which took nearly 20 minutes to get answered requiring repeated redialling. After getting the key to the room, it turned out the wrong key had been put in the keysafe box.....so... another phone call to their help desk, this time taking 25 minutes to eventually get answered. Once that was finally sorted out, all in all over 45 minutes, i ended up being late for my appointment...

「The heating wasnt working so we had to call up and turns out, the heating for the whole building was out so at 11pm we had to switch from cattle market to church lane apartment where we finally had heating but we were freezing.」

「Disappointed with room, cold - one radiator didn’t appear to work and one needed reprogramming in order to get warmth. The duvet was thin meaning we were cold during the night, and the bed was uncomfortable, so much so we nearly got up and drove home. Shower had black mould on head & pipe. There was a dirty towel, wedged behind the door on the bathroom floor. I went to use a beaker and saw that it was stained so gave up using anything in the kitchen.」