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大使飯店的評分

4 out of 5
大使飯店
Orozbekova Street 32, Bishkek

評論

9.4

好極了

10 分，有夠讚；77 則評論中有 53 則" "
8 分，不錯哦；77 則評論中有 21 則" "
6 分，一般般；77 則評論中有 2 則" "
4 分，不太好；77 則評論中有 1 則" "
2 分，很糟糕；77 則評論中有 0 則" "

9.6/10

整潔度

9.6/10

員工素質

8.4/10

設施服務

9.4/10

住宿環境和硬體

9.2/10

環保程度

評論

8/10 不錯哦

PEGGY

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
the location is near my working place, it is very convenient. And the hotel staff were great too!

10/10 有夠讚

Emile

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice
於 2024 年 5 月住了 1 晚

4/10 不太好

OMER

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
personeller şahaneydi. yardım sever araç çağırdılar her talebimizi karşıladılar. puanı hyatt otelden yüksekti, ama fiyat performans çok iyi değildi. eski yılgın bir otel. kahvaltı da çok iyi değildi
於 2023 年 11 月住了 2 晚

8/10 不錯哦

ATSUSHI

於 2023 年 11 月住了 1 晚

6/10 一般般

Larissa

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚

10/10 有夠讚

Inga Weronika

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very good location, very friendly and helpful stuff, great breakfast buffet which you can enjoy on the roof top terrace. I'll definitely come again when visiting Bishkek.
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Kristin

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We stayed 3 nights at the Ambassador Hotel and really enjoyed our stay. The room was spacious with big windows that opened for fresh air. The bed and pillows were comfortable and the bathroom modern and nice. The rooptop restaurant was lovely for breakfast, but also nice to just sit and take it easy midday with a book and a pot of tea. The staff were friendly and helpful both before and during our stay. I'd emailed prior to arriving with several questions regarding transport to/from the Bishkek Airport and the Kazakh-Kyrgyz border that they were able to arrange, and their response time was excellent. The location of the hotel is ideal; just a couple blocks from Ala-too Square, Panfilov Park, and other nice sights. Amazing restaurants are a mere block away. Would be delighted to stay here again. Highly recommend!!
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Kathy

喜歡：整潔度、員工素質和住宿環境和硬體
Good service and helpful.
於 2023 年 5 月住了 3 晚

10/10 有夠讚

Atay

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 4 月住了 8 晚

10/10 有夠讚

ross

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 5 月住了 2 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 7 月住了 1 晚

10/10 有夠讚

真實旅客

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel and caring staff!
於 2021 年 5 月住了 12 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 5 月住了 8 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 5 月住了 3 晚

8/10 不錯哦

REGINA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 3 月住了 6 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 2 月住了 3 晚

8/10 不錯哦

Patrick，Almaty

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The property is in a great location with easy access to an excellent block of restaurants. But the property did not have a fully working restaurant during our visit -- only a breakfast buffet until 10:00am and then the Times Bar that opened on the top floor at noon. Room service was nonetheless available. The bed in the room was also rock hard, but the cleaning staff was good to find two foam mattresses to place on top and to soften it. The staff are very friendly and attentive.
於 2020 年 3 月住了 4 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very friendly and helpful, especially Aizada and Utan.
於 2020 年 2 月住了 2 晚

8/10 不錯哦

Alexey

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Неплохой отель, неплохое расположение, состояние номера 7/10
於 2019 年 10 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 2 晚
Aidana Nasyrova, Quality Manager 於 2019年5月31日回覆
Dear Guest, thank you for the highest mark! We glad to know that you've enjoyed your stay with us. We hope to welcome you again in the fututre!

10/10 有夠讚

DEUKSUN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 3 月住了 1 晚
Aidana Nasyrova, Quality Manager 於 2019年4月2日回覆
Dear Guest! Thank you very much for highest mark! We glad that you enjoyed stay at our hotel. Hope to welcome you again at Ambassador Hotel!

10/10 有夠讚

MIRZAAHMEDOV

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 1 月住了 2 晚

8/10 不錯哦

beth，baltimore

喜歡：整潔度、員工素質和住宿環境和硬體
Overall, it was a great stay. Our only real complaint was that the rooms got too hot (and no way to adjust the thermostat). They turned the central heating on and it was an unusually warm time. The location is great and the staff overall are great, too.
於 2018 年 10 月住了 7 晚
Aidana Nasyrova, Quality Manager 於 2018年11月11日回覆
Dear Beth, thank you very much for your feedback! We glad to know that your overall stay with us was very good. Let us kindly inform that city's municipality turns on the central heating sometimes early. But our guests can minimize heating in the rooms by closing the batteries or asking for staff to close them. You should have reported about this to the hotel staff. We hope that next time there won't be any problems with room temperature. We'll do our best to ensure you most comfortable stay on your next arrival. We look forward to having the pleasure of welcoming you back again in the future!

10/10 有夠讚

Chris，Australia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Alina and the staff showed excellent service and with a smile it was a pleasure to stay at the Ambassador hotel I will stay there again when in Bishkek and recommend to other friends thank you for a lovely time
於 2018 年 9 月住了 10 晚
Aidana Nasyrova, Quality Manager 於 2018年10月5日回覆
Dear Chris! We are extremely happy to hear your stay was excellent. Thanks very much for highlighting the service quality at our hotel. We are sure your great feedback will be great guide for many travelers. Thanks very much for preferring and recommending us. We certainly enjoyed looking after you and hope to have the pleasure of welcoming you back again in the not too distant future!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hotel, lovely big room, comfy bed. And the restaurant is outstanding.
於 2018 年 9 月住了 2 晚
Aidana Nasyrova, Quality Manager 於 2018年10月5日回覆
Dear Guest! Thank you for taking the time to post your review. We are very glad to hear that you enjoyed your stay and evaluated us so highly. We are grateful to you for highlighting so many positive details of your stay. Thanks very much for recommending us. We do hope that you return soon and we very much look forward to welcoming you back!

10/10 有夠讚

真實旅客

喜歡：員工素質和住宿環境和硬體
於 2018 年 8 月住了 3 晚
Aidana Nasyrova, Quality Manager 於 2018年10月5日回覆
Dear Guest! Thank you for taking the time to write a positive review. It is wonderful to hear about your experience. We are so happy you enjoyed your visit with us and we look forward to welcoming you again!

10/10 有夠讚

Joseph

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Family trip
Relaxing stay
於 2018 年 7 月住了 2 晚
Aidana Nasyrova, Quality Manager 於 2018年10月5日回覆
Dear Joseph, thank you for taking the time to write a review! We are so glad you had a good stay. It is lovely to read such wonderful comment, thank you for getting us. We hope to get to welcome you back soon!

10/10 有夠讚

Emad

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 8 月住了 3 晚
Aidana Nasyrova, Quality Manager 於 2018年10月5日回覆
Dear Emad, thank you very much for your feedback! We are so glad you had a good stay. Looking forward for your next visit!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
unbedingt empfehlenswert
sehr guter Service, hilfreich und zuvorkommend bei allem, schönes Hotel, gute Lage, gutes Preis-Leistungsverhältnis, Zimmer sauber, gross, W-Lan sehr gut! Empfehlenswert!
於 2018 年 7 月住了 1 晚

10/10 有夠讚

Jer，Dallas, TX

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The room was very clean and well equipped. A quiet hotel and most of the staff spoke some English.
於 2018 年 7 月住了 1 晚
Aidana Nasyrova, Quality Manager 於 2018年8月29日回覆
Dear Jer, thank you very much for your feedback! It is wonderful to hear about your experience at the Ambassador Hotel. We are so glad to hear that you enjoyed your stay with us and we look forward to welcoming you back again!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Really recomendable
really nice hotel. facility and services .
於 2018 年 6 月住了 2 晚

10/10 有夠讚

Venus Wai Sze，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I booked for Ambassador Hotel but they put me in their sister chain Solutel. No complaint there. They upgraded my room, extended my check-out time. The reception at front desk was always helpful and with a big smile. Not a lot of choices at breakfast table but they offered made-to-order omelette, egg Benedict, waffles, etc. The hotel was within 2 blocks to restaurants and 3 blocks to city centre. I would definitely stay there again.
於 2018 年 6 月住了 1 晚
Aidana Nasyrova, Quality Manager 於 2018年6月16日回覆
Dear Ms. Venus Wai Sze, Thank you very much for your great review! We are glad that you enjoyed your stay and we are grateful for your kind words about the staff. Comment regarding the breakfast is dellivered to F&B manager and it'll be reviewed. Thank you for choosing and recommending us. We look forward to welcoming you back again on your next visit to Bishkek! Best wishes, Aidana Nasyrova Quality Manager

8/10 不錯哦

Gregorio Maria

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfetto
Ottimo hotel, personale gentilissimo ed altamente professionale. Camere molto belle e spaziose. A 2 passi dalla piazza principale. Raccomandato
Aidana Nasyrova, Quality Manager 於 2018年5月1日回覆
Dear Gregorio! Thank you very much for the great review and for being our guest! We're very glad to hear that you enjoyed your stay, room and the level of service at the hotel. Thank you for recommending us! We'll be beyond grateful if you could also leave a comment on Tripadvisor.com regarding your experience :) We hope to have a pleasure to welcome you back again! Best regards, Aidana Nasyrova

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
My stay
Staff is very helpful and friendly. I loved the balcony and being able to open windows. Balcony I had is small but it was great to step outside right from my room. Nice high ceilings and a large bathroom and shower. Just wish there was an ironing board in room. Their laundry service was great and priced right. There is construction of a new building going on next door. It was of no bother to me.
於 2018 年 3 月住了 5 晚
Aidana Nasyrova, Quality Manager 於 2018年4月6日回覆
Dear Guest! Thank you very much for choosing our hotel and for the great review! We are very glad to hear that you have enjoyed your stay. Special thanks for kind words about our staff. Also for highlighting hotel's facilities.We provide ironing board and iron by request as not many guests use them. Your satisfaction is always the biggest happiness for all the team members. We will be very grateful if you could also leave a comment on Tripadvisor.com about Ambassador Hotel. Thank you in advance. We look forward to having the pleasure of welcoming you back again in the future!

10/10 有夠讚

Gevorg

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommended.
Superbly nice and committed staff that made my stay in the hotel an extremely pleasant experience.
Aidana Nasyrova, Quality Manager 於 2018年3月29日回覆
Dear Gevorg! Thank you very much for your review, highest mark and of course for being our guest! We're so glad to hear that you enjoyed your stay. Also thanks for highlighting service level provided by hotel staff. We'll be very greatful if you could also leave a comment about Solutel on Tripadvisor.com when you'll have spare time. We're always happy to greet you in our hotel!

10/10 有夠讚

Joma，Washington DC

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice
Nice, clean, comfortable rooms, great service. Was surprised with wormed floor in bath room, nice
於 2018 年 2 月住了 1 晚
Aidana Nasyrova, Quality Manager 於 2018年2月22日回覆
Dear Guest! Thank you very much for being our guest and for your great review! We're glad to hear that you enjoyed your stay at Ambassador Hotel. Also we'll be very grateful if you could find free time to leave a comment about us on Tripadvisor.com :) We hope to greet you back again in our hotel!

10/10 有夠讚

Tatyana

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Regular guest of this hotel
I always stay at this hotel when travel to Bishkek. It is 360 degrees great. I feel comfortable, safe, well served and taken care of. Recommend it to anybody who plans a trip to Bishkek.
於 2017 年 11 月住了 1 晚
Dear Mrs. Makarova! Thank you very much for your lovely review and highest point! We are happy to greet you every single time you arrive to our hotel. Special thanks for choosing and recommending us! Looking forward to see you soon! Best wishes, Aidana Nasyrova, Quality Manager

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Service exceptionnel
Excellent accueil, et staff incroyable
於 2017 年 9 月住了 1 晚
Cher Michael! Merci beaucoup pour votre évaluation. Nous espérons vous accueillir de nouveau à l'avenir! Meilleurs voeux, Aidana Nasyrova, Quality Manager

10/10 有夠讚

Julio，Curitiba, Brazil

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Superb hotel close to main touristic attractions
Excellent and cozy medium size hotel. I believe the hotel was recently renewed, because everything looked nice. Both the bathroom and the room were cozy and confortable. A very important aspect from the tourist point of view was the staff members. They were exceptionally educated, helpful, and with easy communication in English. They were always available to help you. The hotel was very close the several restaurants and the main touristic attractions. The hotel restaurant was in the last floor,with a nice view of the city. The waitress was cordial and helpful.
於 2017 年 9 月住了 1 晚

10/10 有夠讚

TB

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
nive hotel close to our office
great service, good food , convenient location, the rooms are nice and clean
於 2017 年 7 月住了 2 晚

10/10 有夠讚

Lucy，Dubai

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
In the city centre, convenient for walking around
I was in Bishkek for a conference and this hotel was a good base. It is smaller than expected but the rooms were well appointed and the staff was extremely helpful. They helped me with transportation, telling the taxi drivers where I wanted to go; there is a pleasant room top cafe and a lovely breakfast room. The breakfast has a good selection, not lavish but you could also order main breakfast dishes from a menu that was included as part of the buffet, they have excellent eggs Benedict. I did not see the gym as it was in the building next door and I really didn't have the time anyway. I found the location excellent for walking around to the different shops and parks in the central part of the city.
於 2017 年 7 月住了 6 晚

8/10 不錯哦

Pedro

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Conveniente e centralmente localizado
Acolhimento sempre simpático, com procedimentos rápidos e permanente disponibilidade para atender às necessidades dos hóspedes. Os quartos variam no espaço e na comodidade, o que me foi atribuído era suficientemente espaçoso, com tudo o necessário para uma estadia agradável. Pequeno-almoço honesto, de novo com disponibilidade total do pessoal para atender aos nossos pedidos, havendo uma lista de possibilidades gratuitas à disposição. O hotel pode tratar dos transfers de e para o aeroporto, por um preço razoável. A localização central do hotel é uma mais-valia. O preço conseguido nesta reserva foi adequado à qualidade do serviço que foi prestado.
於 2017 年 7 月住了 1 晚
Caro Pedro! Muito obrigado pela excelente revisão! Estamos felizes em saber que você gostou do nosso hotel. Como o hotel Ambassador oferece o mais alto nível de serviço, a qualidade do produto para o máximo conforto dos hóspedes é a nossa filosofia. Sua satisfação é sempre a maior felicidade para todos os membros da equipe. Foi um prazer conhecer você e esperamos ter o prazer de recebê-lo novamente no futuro! Muitas felicidades, Aidana Nasyrova, Gerente de qualidade

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice property. Value for money. The room was spacious and comfortable. Wifi was good and breakfast..
於 2017 年 7 月住了 3 晚
Dear Guest! Thank you for being our guest and for the positive review and high mark! We're very glad to know that yu have enjoyed your stay at our hotel. We hope to welcome you again in not too far future! Kind regards, Aidana Nasyrova, Quality Manager

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 6 月住了 1 晚
Dear Guest! Thank you for choosing our hotel and for good mark! Hope to welcome you back again in future! Kind regards, Aidana Nasyrova, Quality Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
スタッフが親切
スタッフが親切
於 2017 年 4 月住了 2 晚
Dear Guest! Thank you very much for your feedback and for the warm words about hotel's team! Also you can help us to improve our rating and write review on Tripadvisor.com. Thank you in advance and hope to welcome gain at Ambassador Hotel! Best wishes, Aidana Nasyrova, Quality Manager

10/10 有夠讚

Neil

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A tale of two hotels: Ambassador and Solutel
As background, the Ambassador and Solutel hotels are under the same management and are next door to each other. They are also in the city's "Golden Quad" that includes many embassies, restaurants and shops. In fact, the Ambassador is next door to the French embassy. The maids are dressed in a classic French style. Coincidence? Solutel is newer. Ask a random local where the Ambassador hotel is, and they likely will know. Ask them about the Solutel, and they likely will not know. Decor in the Ambassador is generally more formal, and in the Solutel more modern. For example, the breakfast room in the Ambassador shows a news channel on the HDTV (in Russian), while the same for the Solutel shows music videos (in whatever language it was recorded in). Personally, I find the Ambassador hotel breakfast room hot and stuffy. Also, the Solutel has a patio so you can have your breakfast outside, when weather permits. Breakfasts offer a good variety. The room HDTVs offer a large selection of channels. However, most are in Russian. In English, BBC, Euronews, Food Network, Fine Living, and a very few others are available. The hotel photos provided do a good job of representing the hotels and the rooms. There is only one sauna that is for both sexes, which discouraged my wife from using it: who wants a half-naked old man next to you? Management should consider providing hours of access for each gender.
於 2017 年 6 月住了 2 晚

8/10 不錯哦

Koichi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
綺麗で清潔、場所も良くコストパフォーマンス最高
前回は出張で宿泊して良かったので、今回はプライベートでも選んで滞在しました。 ホテルは大きくはないが、施設も比較的新しくとても清潔です。場所と内容を考えるとBishkekで一番コストパフォーマンスがいいと思います。 チェックインの際に身分証明書から家内の誕生日だと思ったらしく、夜にはシャンパンとケーキを用意してくれていて、気配りに感動しました。 部屋はモダンな雰囲気でありながら高級感もあります。アメニティもそろっていて良かったです。 場所は中心部まで徒歩圏でありながら静かでが、回りが工事中なのでそこだけ唯一残念。

10/10 有夠讚

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Lovely hotel with large, comfortable rooms
The rooms are very comfortable, aesthetically pleasing, and large (separate living and bed rooms). Much better than I expected from the photos. I would definitely stay there again.

10/10 有夠讚

Mikhail

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good value for money
Nice hotel, great for the price paid, good location, really friendly staff. Single room where I stayed is a simple design but have everything you would need. Bed is ok and large enough for 1 person to sleep. Clean, everything works. Great for you to come to sleep and then next day to go for your meetings and business.