We couldn’t regulate the water temperature in the shower. Other than that everything was fine.
Chris
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Jake
2025 年 7 月 7 日
喜歡:整潔度和住宿環境和硬體
Great hospitality. Had entertainment on whilst we were there
Jake
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Richard
2025 年 7 月 7 日
不喜歡:整潔度和住宿環境和硬體
The main lounge is crawling with flies. Multiple bathrooms have mold on the walls. The rooms have a horrible stench. The locks on the door are cheaply made, and anyone can see through them. I could easily hear what other people were doing late at night so it was hard extremely hard to rest. The property is unbearable in many ways.
Richard
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Neil
團體旅遊
2025 年 5 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
IDEAL for Airport and NEC
Neil
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Frank
2025 年 5 月 13 日
Frank
於 2025 年 4 月住了 3 晚
2/10 很糟糕
Hayley
2025 年 4 月 20 日
不喜歡:員工素質和客房舒適度
Hayley
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Zamil
情侶出遊, 商務旅客
2025 年 4 月 14 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All in all, its a decent accommodation for people who are looking to whizz through Birmingham.
We needed a car to drive around to the NEC etc. This accommodation is not too far, but around 25 mins away from the centre of Birmingham by driving.
Can't complain.
Zamil
於 2025 年 4 月住了 2 晚
4/10 不太好
Phillip
商務旅客
2025 年 4 月 13 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
What can I say? The room and en-suite was lean and tidy. However, if you want a good night’s sleep, dream on. The connecting door to the bar and room corridor was constantly opening and the music / karaoke suddenly belted out at Mach four volume. When the door was shut, I could still hear the cat being strangled on the karaoke. Then at 2 in the morning, 2 female voices woke me up with their loud discussion on rooms. Night 2 was worse with disco night turning into let’s get ready to rumble at closing time. Certain individuals decided to have a standup Barney and slanging match that keep going til 1.30am. Thank god on night 3 I remembered my painkillers and actually got some sleep. Again the room was clean and tidy but if your looking for a peaceful place to sleep, I would say take ear defence, as you’ll need it
Phillip
於 2025 年 4 月住了 3 晚
4/10 不太好
Daniel
商務旅客
2025 年 4 月 11 日
不喜歡:員工素質和客房舒適度
Daniel
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Arshid
商務旅客
2025 年 4 月 11 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Very unpleasant stay. Window had not latches and lock and was really felt unsafe all the time, Broken curtain and shortage in service in any way possible.
Arshid
於 2025 年 4 月住了 4 晚
6/10 一般般
Carol
商務旅客
2025 年 4 月 9 日
喜歡:整潔度
不喜歡:員工素質
There were issues checking in. Very slow and was given someone elses room. Eventually the manager arrived and I was correctly allocated my room.
On the plus, the room was clean with a nice shower and quiet.
Carol
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Frank
商務旅客
2025 年 4 月 5 日
喜歡:整潔度、員工素質和設施服務
Frank
於 2025 年 3 月住了 2 晚
4/10 不太好
Janet
情侶出遊
2025 年 3 月 31 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Staff on check in were good polite and helpful on getting keys the room very basic but looked ok booked as going to family event. On returning at 6:30 the room smelled of smoke, which continued all night, there was a party booked in bar area which started at 7pm with loud music which continued until 1:15am but because it was spring the clocks when forward so it was really 2:15am then it was the party customers shouting screaming and arguing for a further 30/40 minutes also some were staying overnight so they were shouting and banging doors. So hardly any sleep which was a shame as the bed was quite comfortable with lovely crisp linen. There was no bin at all, nowhere to hand clothes, the toilet moved and leaked every time you sat on it and the shower was dirty and mouldy, the windows were so dirty you couldn’t see out of them also the TV didn’t work and you couldn’t make tea or coffee and couldn’t go to the bar to order any as there was a private party on would I recommend no. It’s cheap for a reason just a lot of reasons
Janet
於 2025 年 3 月住了 1 晚
6/10 一般般
Harsheel
2025 年 3 月 30 日
不喜歡:整潔度和員工素質
We did not like the service given by the staff not clean the room shower was not working properly rest of the overall was good area n all
Harsheel
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Wai
2025 年 3 月 28 日
喜歡:整潔度、員工素質和客房舒適度
Nice and quiet… although the curtain was torn and the toilet door handle broken
Wai
於 2025 年 3 月住了 8 晚
4/10 不太好
Jonny
商務旅客
2025 年 3 月 25 日
喜歡:整潔度
不喜歡:住宿環境和硬體
I must having checked in during a disco as the music was ear splittingly loud and check in was done at the bar.
The room only had a small amount of toilet roll, and I didnt really want to go back and ask for more. There were holes in some of the walls and the window would close so I had to out the heater on really high to warm up the room. I wouldnt choose to stay here again.
Jonny
於 2025 年 3 月住了 1 晚
2/10 很糟糕
真實旅客
商務旅客
2025 年 3 月 18 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely place if you like dirt & raves at midnight!
Absolutely terrible! I had to leave.
When I arrived you check in at the bar. They had music blasting out which is fine but I was expecting it to quieten down a bit later and that my room would be in an area of the establishment where I wouldn’t be able to hear the music or wouldn’t be effected by it so much.
Unfortunately that wasn’t the case. When I spoke to staff they assured me I wouldn’t be able to hear it in my room. That was untrue. The whole room was shaking from the noise. I even put my noise cancelling headphones on to drown out the noise but it didn’t stop the walls and beds shaking from the music vibration.
I tried calling the staff twice and there was no answer. As I was in the area for work for 3 days with an early start and late finish I couldn’t afford to get no sleep so I had to leave and find another hotel to stay in.
I tried to claim a refund from Hotels.com and they completely ignored it. Absolutely disgusted as I’ve been a long standing customer and I’m not normally one to complain.
The standard of cleanliness was very low, normally this wouldn’t bother me as the beds appeared clean which for me is most important. But I could not take the noise. The standards here for guest satisfaction are on the floor and that is for both Hotels.com and Minworth.
Avoid this place at all costs as you will not get anywhere with hotels.com when it all goes wrong.
真實旅客
於 2025 年 3 月住了 2 晚
8/10 不錯哦
Wai
家庭旅遊
2025 年 3 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good and quiet
Wai
於 2025 年 3 月住了 6 晚
6/10 一般般
真實旅客
家庭旅遊
2025 年 3 月 14 日
喜歡:住宿環境和硬體和客房舒適度
真實旅客
於 2025 年 3 月住了 1 晚
2/10 很糟糕
Robert
商務旅客
2025 年 3 月 13 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Not fit for purpose
The description you have on the website is obvioulsy well out of date, on arrival we waited 10/15 minutes to get keys, on entering my room 10 there was a very strong pungent smell of Detol or Bleach so much so I nearly wrenched. There was a large double window with no blinds or curtains, and although some attempts had been made to rid the room of smoke it still filtered through. The decor and surroundings in the room including the shower and toilet facilities ahd long senn better days. If I had not paid at the bar for the room I would not have paid at all but rather than make a fuss I left and booked into a premier inn.
Robert
於 2025 年 3 月住了 2 晚
4/10 不太好
Lucy
團體旅遊
2025 年 3 月 9 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room was adequate except hardly any toilet roll and no extra provided. Bathroom was very bare. They advertised that they offer breakfast from 8.30am but when we went to the bar there was no staff on site. We were locked in but we could exit from the side door. Friday and Saturday night was loud music which made the beds vibrate because it was so loud and the music didn’t stop until 1.30am. It’s sad because the room was adequate for the price but the noise and the lack of breakfast let it down. We left a day early and booked somewhere else.
Lucy
於 2025 年 3 月住了 3 晚
6/10 一般般
Gemma
親子旅遊
2025 年 3 月 9 日
喜歡:整潔度和住宿環境和硬體
The room was not ready upon arrival, said had run out of bleach, then said vacuum was broken. Asked to put luggage in room as was visiting family (purpose of the stay) was taken to a single room when booking was for a family room (there were 3 of us). Staff apologised and took us the correct booking. Adverts regarding breakfast were around the bar area, when we asked about this was told breakfast was not being served this weekend. Understand that the venue is under new management. A bit of organising and staff training appears to be needed.
Gemma
於 2025 年 3 月住了 2 晚
4/10 不太好
Amanda
2025 年 3 月 9 日
不喜歡:員工素質和住宿環境和硬體
Appalling service and facilities
We knew it was a social club with rooms but did not expect there to be broken things in the room eg coat hooks therefore nowhere to hang anything, broken toilet roll holder. There was no bin in the room nor any form of tea/coffee facilities. Staff were few and far between so finding someone to ask for anything was difficult. There was no information in the room other than a piece of paper giving breakfast times and check out - this was in a drawer which we didn’t
use. Water pressure is erratic so hot one minute cold and a dribble the next.
We were not in the room for much time other than a base to sleep, we were happy that it was a working club but what we we not happy with was loud music, slamming doors and it going on until 1.30am.