Our stay was super easy with the code check in and key box etc. Room was lovely and very clean. The only issue we had was unfortunately with one of the other guests at the hotel, which is obviously completely out of the hotel hands but due to shouting, banging and crashing from 6am, and the police arriving it ruined our stay. Huge shame as we loved the hotel. Hopefully our next stay will be much more pleasant.
Declan
於 2025 年 7 月住了 1 晚
6/10 一般般
Laura
情侶出遊
2025 年 5 月 19 日
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
The property was beautiful. There was no one there at first to greet me on reception. Eventually someone was there to assist as I was unsure where to park. An email explaining this before check in would be beneficial.
My partner arrived late there were issues with the gate not opening properly causing damage to his wind mirrors on the van!
The gate to exit is even smaller. I had to get assistance from the lady in the cafe next to the hotel as my car seemed too wide to exit. In order to get out she assisted by entering the code to the entrance and I exited that way. A bit inconvenient when you are on a deadline to get somewhere in the morning and no staff on site to assist.
I enquired about staying an extra night and the lady on the other end of the phone didn’t have booking access to quote me a direct price through them. So advised to just book through a third party.
Laura
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Wayne
2025 年 4 月 23 日
不喜歡:員工素質
Wayne
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Adam
商務旅客
2025 年 4 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Top room, lovely hotel.
Adam
於 2025 年 4 月住了 2 晚
4/10 不太好
Indie
2025 年 3 月 30 日
不喜歡:員工素質和住宿環境和硬體
Indie
於 2025 年 3 月住了 2 晚
4/10 不太好
Rachael
情侶出遊
2025 年 3 月 29 日
喜歡:住宿環境和硬體
不喜歡:員工素質和設施服務
Unsafe. No manned reception after 8pm meant that when arriving back from dinner, we had no way of getting back into our room due to a faulty key. Out of hours contact number was just not being answered. Absolutely unacceptable.
Rachael
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Matthew
2025 年 3 月 19 日
Matthew
於 2025 年 3 月住了 2 晚
2/10 很糟糕
James
2025 年 3 月 10 日
James
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Geraldine
商務旅客
2025 年 3 月 8 日
喜歡:整潔度、設施服務和住宿環境和硬體
Lovely hotel in a quiet part of the city. Good proximity to lovely restaurants nearby.
Geraldine
10/10 有夠讚
Jonathan
2025 年 3 月 6 日
Jonathan
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Taher
情侶出遊
2025 年 2 月 26 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were great, the property was amazing too. Really enjoyed my stay, most definitely consider again.
Taher
於 2025 年 2 月住了 2 晚
10/10 有夠讚
George
商務旅客
2025 年 2 月 24 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
George
於 2025 年 2 月住了 1 晚
2/10 很糟糕
真實旅客
2025 年 2 月 22 日
不喜歡:員工素質和客房舒適度
Complaint
No staff on site, and we were given a master key to access all rooms which is a serious safety concern. Do not stay here.
真實旅客
於 2025 年 2 月住了 2 晚
10/10 有夠讚
Lisa,Bishops Stortford
2025 年 2 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Really lovely, good position, very much enjoyed my stay.
Lisa
於 2025 年 2 月住了 1 晚
8/10 不錯哦
Jackie
2025 年 2 月 7 日
Jackie
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Deborah
商務旅客
2025 年 2 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved staying at this hotel the room was a nice size with a gorgeous bathroom, coming and going was made really easy, secure and free parking, only 10 minutes walk into the centre, also a great breakfast place round the corner, would highly recommended staying here, will definitely stay again.
Deborah
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Olivia
情侶出遊
2025 年 1 月 19 日
喜歡:整潔度、員工素質和住宿環境和硬體
Property is absolutely stunning from the moment you set foot on the premises! Staff are great 😊 definitely recommend 😊see you soon !
Olivia
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Pardis
團體旅遊, 家庭旅遊
2025 年 1 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic experience
Loved the stay. Clean and luxurious. Roxy the housekeeper was brilliant available and helpful.
I am looking forward repeating the experience.
%100 recommend it
Pardis
於 2025 年 1 月住了 1 晚
10/10 有夠讚
Harsimranjot singh
2025 年 1 月 4 日
Harsimranjot singh
於 2024 年 12 月住了 1 晚
10/10 有夠讚
真實旅客
2025 年 1 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2024 年 12 月住了 1 晚
2/10 很糟糕
Daniel
情侶出遊
2024 年 12 月 27 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Unfortunately this property is situated next door to building works which ruined the stay hearing circular saws and hammers all day. What further ruined the stay was the absolute lack of any sort of level of customer service when trying to rectify this issue with someone.
I would not recommend to stay here for this reason.
Daniel
於 2024 年 12 月住了 4 晚
6/10 一般般
Lassell
家庭旅遊
2024 年 12 月 22 日
不喜歡:設施服務
Did not provide information on lack of disability access