Dirty place , tv wasn’t working , staff member was rude and unhelpful , gave wrong information all the times
Bally
於 2022 年 2 月住了 1 晚
10/10
Very nice
Riley
於 2024 年 6 月住了 1 晚
10/10
Great find. Lovely place to stay overnight and 15 mins walk to centre and 30 mins walk to cricket ground.
paul collyer
於 2025 年 7 月住了 1 晚
10/10
The staff at check in and the bar were very polite and welcoming. The room was clean and fresh and the bed comfortable shower pressure and temperature were excellent which is often a problem with other places. Convenient location for the train station
Ruth
於 2025 年 7 月住了 1 晚
10/10
all good would stay again clean good breakfast lots to pick from staff helpful
Tina
於 2025 年 7 月住了 1 晚
10/10
Reasonably priced, clean and comfortable. The efficient staff were friendly and welcoming.
Gavin
於 2025 年 7 月住了 2 晚
4/10
I wasnt happy with the shower place as the whole bathroom will be wet when you finish showering otherwise everything was fine.
Margaret
於 2025 年 6 月住了 1 晚
10/10
very helpful staff, comfortable room, great location and a good price
a little bit of refurbishment going on at the time of booking (20th to the 22nd of june) so a little bit of construction noise at the time, but as we werent staying in the room all day, it was no bother
enjoyed the breakfast ( normal hotel breakfast buffet so combination of "full english" and contiental)
would stay again
rhys
於 2025 年 6 月住了 1 晚
10/10
For the price I paid I was presently surprised. The room was big, clean and the bed was very comfortable. The only negative point was that the air con didn't seem to be working, it was a very warm night but I just slept without covers.I would definitely stay again
Central location not far from the Utilita, just a short Uber ride.
Catia
於 2025 年 6 月住了 1 晚
10/10
lisa
於 2025 年 6 月住了 1 晚
10/10
rhys
於 2025 年 6 月住了 1 晚
10/10
Loved the spacious rooms with good bed, work desk and accessible washrooms. Great location - A bus stop right at the door and only a 10 min walk to the city centre. Excellent service by the staff. Soundproofing could be a bit better.
Varun
於 2025 年 6 月住了 2 晚
8/10
Parking for the hotel required payment and was limited to four cars. Staff could not give direction to alternative parking areas nearby. Front desk for check-in is not clearly marked or easily discernable. Rooms are clean and tidy.
DOMINIC
於 2025 年 6 月住了 1 晚
6/10
It was average abs basic
Food was good and no parking
Gemma
於 2025 年 6 月住了 2 晚
8/10
Nice design of the lobby and reception. The wheelchair accessible room we had needs renovation. The tiles in the bathroom are loose, the floor carpet is very dirty and the room itself not very cosy. But the bed was ok and the room very spacious.
Heike
於 2025 年 6 月住了 2 晚
10/10
Was really impressed with this property. The staff were extra friendly and helpful. Very pleasantly surprised by the whole experience and we will come again.
I wish I had clicked that the canal was so close on the first day was that was a lovely surprise to find
Chloe
於 2025 年 6 月住了 1 晚
2/10
Good things first: The hotel is located centrally and close to railway station
Things that can be improved: only informed after booking no on site car park available and that there is construction work on going so expect noise till 5.00 pm
The rooms were not cleaned not the bed made during my 2 night stay : when asked to the reception staff ( there was only one person at reception managing the bar as well) he informed me that I should have informed him that rooms need a clean I asked him that should be standard practice for rooms to be cleaned in all hotels and that he did not mention to us on the day we checked in ( same guy had checked us in)
There was no shower gel in the shower the bottle was empty
The standards for customer service were very low
Breakfast was ordinary
We were 5 in group and had 5 different rooms fkdv2 nights and none of the rooms were done so it was not one off they just don’t clean the rooms if you stay more than one night
priti
於 2025 年 6 月住了 2 晚
10/10
From the moment I entered the foyer to the moment I handed my card back I felt completely comfortable and well looked after by the staff. The facility was clean and tidy, the rooms quiet and comfortable. I will certainly keep my eye out for other accommodation venues this chain has available throughout Europe and the UK.
Graham
於 2025 年 6 月住了 1 晚
8/10
Neil
於 2025 年 5 月住了 1 晚
10/10
Great location, great price, and gluten free breakfast options were good aswell