Great hotel with phenomenal location, literally steps away from the beach. Great pool area with nice vibe to relax. The spa team, Christina and Bekbolot, were excellent, highly accommodating, great service, and very friendly. The breakfast buffet seemed a bit scattered and all over the place, on the first day, most of the food was empty when we arrived around 9 AM. It was crowded and loud, but that’s to be expected. The staff, especially Alex, were great and very polite. The check-in was decent, check-out was very friendly. We did receive an upgrade to a larger room, which was wonderful. Thank you very much! We will be back.