La Quinta Inn & Suites Big Thicket National Preserve hotels

"The shower/tub in our room did not turn on at all...no water to bathe. The bathroom door would not close due to damage on the bottom of the door. We spoke with the manager, Stephanie, about the problem. She had no ideas for a resolution and did not apologize for the situation. I understand that things happen and resolving them the best way you can is how you gain customer loyalty. We were reserved for another night but we left after one night so that we could get a room that would allow us to bathe. Stephanie said that we couldn't use any other rooms because they were sold out. I suggest driving 10 mi south and staying at a hotel that appreciates your business and doesn't provide you with a manager with an attitude. The breakfast staff was very friendly yet the food was just average."

"I stayed at this property almost a year ago and they were doing renovations then and are still doing them. Chair in the room was in horrible condition and bed was horrible. No ice machine or if there was one they don't tell you about it. No cofee. I said I wouldn't stay there again after first experience but I definitely won't stay there again after this experience. Room has a sliding door you can't open and the only thing keeping someone from adjoining room from coming into your room is a flip latch and there is a mini fridge in front of the door. Wont stay there again. Horrible place to stay"

"Very clean , quiet Staff was very kind and helpful I would definitely stay here again "

"This was a nice place to stay in Woodville. Clean rooms and very friendly staff. "

"Didn't stay "