Find hotels in Big Sur Village, Big Sur

"Experience was average for the over priced hotel, except for the great sunset views from the room, not much to talk about the room or amenities, even the phone wasn’t working in the room"

"So many activities and the staff are extremely friendly/helpful."

"Beautiful grounds. The staff was very friendly and attentive. "

"Stayed here four years ago and loved it. Came back this time for our anniversary, let the front desk know the occasion upon arrival. Resort didn’t make any gestures to make the occasion special the entire stay. I let the front desk know that the glass divider for the shower had a large crack running through it. There was a stain on the bench at the in room dining table and the outdoor fireplace wasn’t working. The resort was not busy. The only offer provided was to move us into a room with a less desirable view. I declined, they completely ignored the inoperable outdoor fireplace for three days. Calling room service often took 2-3 calls to get someone to answer the phone. The stay was underwhelming. For this price I’ve had better experiences and service. We also traveled with our kids. At times it felt like we were at a 60+ resort, did not feel family friendly. "

"We stayed on Thursday 2/28/26. Thankfully they let us check in one hour earlier (I did call beforehand to request it). The hotel allows you to do check in online beforehand and that was helpful. The hotel was quiet and we had a king room with a small deck and it was perfect. Bed was a little firm, but the room was very clean. No tv's, no internet in the rooms which was actually nice because we enjoyed sitting outside for the evening. Would love to come back and sightsee some more in the area. Also because our trip was short, we didn't get to try the restaurant so I can't comment on that. "

"Kala is the best and the rooms are very cute. "

"We were given a lower floor with obstructed view. What’s worse was the upper floor was stumping and making loud noises from 2 AM to 4:45 AM. Had no idea what he/she was doing that early hours. "

"Loved the room and personal card"

"Room had no heat but we were taken care of and moved to a beautiful suite. Yoga classes well run on time Yurt was warm. Drivers prompt professionals we had lots of rides because of RAIN food was super delicious much better than Vantanna "