Terrible experience. I was placed in the worst room EVER, and only know that to be true because my family also stayed at the same hotel, at the same time, with better accommodations. I reached out to the front desk, the guy said he would look into it..but didn’t. My toilet in the crappy room broke..twice. Housekeeping stacked our bathroom with towels, but didn't clean it, nor did they make our bed. Awful, awful, awful.