外觀

伯爾尼布里斯托爾 NH 飯店的評分

4 out of 5
伯爾尼布里斯托爾 NH 飯店
Schauplatzgasse 10, Bern

評論

9.0

太棒了

10 分,有夠讚;760 則評論中有 450 則" "
8 分,不錯哦;760 則評論中有 247 則" "
6 分,一般般;760 則評論中有 45 則" "
4 分,不太好;760 則評論中有 13 則" "
2 分,很糟糕;760 則評論中有 5 則" "

9.4/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

siu kin

於 2023 年 6 月住了 2 晚
Your NH Bern The Bristol Team 於 2023年6月30日回覆
Dear siu kinThank you very much for your great feedback and the 10 points! We are happy that you had such a pleasant stay and we appreciate your time and efforts. We hope you had a safe trip back home and also to host you again soon! Best regards

8/10 不錯哦

Kwok Chu Sammy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very Good.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Almost perfect
The hotel is quite near to train station (within 5-minute walk). The staff gave warm welcome when I entered / left the hotel. The room was clean, tidy and comfortable. However, it was a bit difficult for me to recognize the reception of the hotel when I first arrived there as it looked like a part of restaurant. The room for shower may be a bit small for some people.
於 2019 年 10 月住了 4 晚
Annika Kobielak 於 2019年10月27日回覆
Dear Guest we hope you had a nice journey back home. We are very happy to receive this positive feedback about your stay. I will share your review with the team and we hope we can welcome you back soon. Sunny wishes Annika Kobielak

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間很大 早餐很豐富 蓮蓬頭很先進 交通方便 隔壁有超市
於 2019 年 9 月住了 1 晚
Dear Guest Thank you for your stay and for the vo 於 2019年9月12日回覆
Dear Guest Thank you for your stay and for the vote. Looking forward to welcome you again. Best wishes Annika Kobielak

10/10 有夠讚

VENG SI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 2 晚
The Bristol Family 於 2019年8月4日回覆
Good afternoon from sunny Bern, Thank you very much for getting back to us with this rating. We are very happy to see that you spent a great stay with us. Hopefully we will have the pleasure to welcome you back whenever your travels bring you to Bern. Best regards,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent location
於 2019 年 7 月住了 1 晚
Annika Kobielak 於 2019年7月31日回覆
Dear Guest Thank you for your stay and for the time that you have taken to write such a nice review. Hope to welcome you soon again in our Hotel. Best wishes Annika Kobielak

8/10 不錯哦

JK,HK

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good value for money at the busy part of the city. Accessible to anywhere. Breakfast was fine.
於 2019 年 6 月住了 1 晚
Annika Kobielak 於 2019年7月8日回覆
Dear JK Thank you so much for your stay and that you have taken the time to write down your impressions. We looking forward to welcome you again. Best wishes Annika Kobielak

10/10 有夠讚

LAW

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location, nice hotel
Good hotel for stay if you visit bern, nice staff, and free for bicycle rental, good location , next of main street and near train station, just 5 mins walk
於 2019 年 6 月住了 3 晚
Annika Kobielak 於 2019年6月25日回覆
Dear Law It was our pleasure to welcome you as our guest and it is great to read that you have a nice stay and enjoy our service.I will forward your compliments to our Team and hope to welcome you soon again in our Hotel. Sunny wishes from Bern

8/10 不錯哦

CHIA JUNG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 1 晚
Stay Optimizer 於 2019年6月2日回覆
Good afternoon, We thank you for your rating regarding your recent stay with us at The Bristol. Hopefully we will have the pleasure to welcome you back during your next visit in Bern! Please do not hesitate to contact us directly for any assistance. Best regards, Andrea Ramseyer & The Bristol Family

10/10 有夠讚

JULIE

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 1 晚
Annika Kobielak 於 2019年5月7日回覆
Dear Guest Thank you for your stay and for the time that you have taken to vote us. Hope to welcome you soon again in our hotel. Best wishes Annika Kobielak

10/10 有夠讚

Jia Ying

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
都很好
於 2019 年 4 月住了 1 晚
Annika Kobielak 於 2019年5月22日回覆
Dear Guest Thank you for your stay and your vote. It was a pleasure to have you as our guest and we looking forward to welcome you soon again in our hotel. Best wishes Annika Kobielak

8/10 不錯哦

Wai Shiu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 2 晚
Annika Kobielak 於 2019年4月27日回覆
Dear Guest Thank you for your stay and that you have taken the time to vote us. Looking forward to welcome you next time again. Best wishes Annika Kobielak

10/10 有夠讚

SHU CHUN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 1 晚
Annika Kobielak 於 2019年4月4日回覆
Dear Shu Chun Thank you so much for your stay in our hotel and that you have taken the time to vote us online. We looking forward to welcome you again. Best wishes Annika Kobielak

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
方便整潔
位置方便 大量購物和美食在附近 房間又好又漂亮 但晚上街上很吵,我住四樓都聽到嘈音

10/10 有夠讚

Tin Yan Serene

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
方便的酒店, 房間挺大, 有獨立空調, 裝修蠻新的, 早餐很豐富. 整體上同地區比較是物有所值~

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

cheung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

MARIA DE LOURDES

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Muy bien ubicada
於 2024 年 4 月住了 1 晚
Kind regards, Leandra Guest Ambassador 於 2024年4月5日回覆
Dear Maria De Lourdes, thank you very much for your review. We hope you had a pleasant journey back and will visit us again soon.

8/10 不錯哦

Tuncay,Berlin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Kind regards, Leandra Guest Ambassador 於 2024年4月4日回覆
Dear Tuncay, thank you very much for your review.We hope you had a pleasant journey back and will visit us again soon.

10/10 有夠讚

Noel

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We like this hotel clean and very accessible to train station and stores. Breakfast are good lots of options and the staff are very nice.
於 2024 年 3 月住了 3 晚
Sincerely, Leandra Guest Ambassador 於 2024年3月13日回覆
Dear Noel, thank you very much for your kind review. We are pleased to hear that you found our hotel centrally located and that you enjoyed our breakfast. We hope you had a pleasant return journey and will visit us again soon.

10/10 有夠讚

Peter

商務旅客, 團體旅遊
喜歡:設施服務
of Bern. Very close to the Bus and Train Station. Great Bar (at night) and Breakfast in the morning. The rooms are on the small side, but they are clean and comfortable.
於 2024 年 3 月住了 2 晚
Sincerely Leandra Guest Ambassador 於 2024年3月8日回覆
Dear PeterThank you very much for your kind review. We are pleased to hear that you find our hotel central. We hope you had a pleasant return journey and will visit us again soon.

8/10 不錯哦

Zerelyn

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I liked our stay, it was nice and comfortable. the rooms seem a little bit dated, and the yellow bulb lighting didn't do much to make the room more inviting. that's all. staff were all friendly and helpful.
於 2024 年 2 月住了 1 晚
Sincerely Leandra Guest Ambassador 於 2024年3月6日回覆
Dear Zerelyn, thank you very much for taking the time to rate us. We hope you had a good trip home and we look forward to welcoming you back another time. Sincerely Christine Quality Soul

8/10 不錯哦

Sharese

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We really liked the staff and the amenities. The only reason I would dock one star is for the length of time between requests made and service workers completing them. For example, it was difficult to request more towels or toilet paper without waiting a few hours at a time. This could have been a cultural difference from how things are done in the states, but everyone was very friendly and hospitable otherwise.
於 2024 年 2 月住了 3 晚
Your NH Bern The Bristol Team 於 2024年2月18日回覆
Dear Guest, thank you for taking the time to give us your feedback. We are delighted to hear that you enjoyed your stay by us. We are sorry you had to wait a long time. We hope you had a safe journey home and look forward to welcoming you back soon. Yours sincerely, Leandra Guest Ambassador

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Location
Nice hotel in a great location. Room itself was a little on the small side for the price paid. Room was available early which was a bonus and they stored our luggage for us after check out while we continued to explore the city.
於 2024 年 1 月住了 1 晚
Christine Quality Soul 於 2024年1月31日回覆
Dear guest, thank you very much for taking your time to give us your feedback. We are very pleased to read that you enjoyed our central location and had a pleasant stay. We hope you had a good journey back home and would be delighted if we could welcome you again another time. Sincerely

10/10 有夠讚

Alois (Aly)

於 2024 年 1 月住了 1 晚
Christine Quality Soul 於 2024年1月31日回覆
Dear Alois, thank you for taking your time to give us a review. We are very pleased to see that you enjoyed your stay with us. We hope you had a good journey back home and would be delighted to welcome you back another time. Sincerely

8/10 不錯哦

Angela

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was conveniently located to downtown Bern. Perfect location for walking to coffee shops, shopping and restaurant's.
於 2024 年 1 月住了 6 晚
Christine Quality Soul 於 2024年1月13日回覆
Dear Angela, thank you very much for taking your time to give us your feedback. We are very pleased to read that you enjoyed your stay and that you liked our central location not far from the main train station and all the sights and restaurants. We hope you had a safe journey back home and would be delighted to welcome you back another time. Sincerely Christine Quality Soul

4/10 不太好

True

喜歡:整潔度
不喜歡:住宿環境和硬體
於 2024 年 1 月住了 7 晚
Christine Quality Soul 於 2024年1月13日回覆
Dear True, thank you for taking your time to give us a review. We are always very grateful for feedbacks, as continuous improvement is very important to us. If you like, we would be very happy to receive your feedback via e-mail. We hope you had a safe journey back home and wish you all the best. Sincerely Christine Quality Soul

10/10 有夠讚

Anniek

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Christine Quality Soul 於 2024年1月10日回覆
Dear Anniek, thank you for taking your time to give us your great rating. We are very pleased to see that you enjoyed your stay with us. We hope you had a safe journey back home and would be delighted to welcome you back another time. Sincerely Christine Quality Soul

10/10 有夠讚

sebastian

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff. Great location
於 2023 年 12 月住了 2 晚
Christine Quality Soul 於 2024年1月10日回覆
Dear Sebastian, thank you for taking your time to give us your feedback. We are very pleased to see that you enjoyed your stay with us. We are delighted to pass on your kind compliments to our team. We hope you had a safe journey back home and would be happy to welcome you back another time. Sincerely Christine Quality Soul

8/10 不錯哦

Christian,Potsdam

喜歡:員工素質和設施服務
Das Personal an der Rezeption war bei jeder Begegnung super! Die Lage direkt in der Innenstadt und nur einen Katzensprung vom Bahnhof entfernt, ist umschlagbar. Überall sind Sehenswürdigkeiten, Restaurants und Einkaufsmöglichkeiten in der Nähe. Das Zimmer wartet mit eigener Nespresso-Maschine und Tee auf, auch war Wasser zur Verfügung in der Minibar. Diese Annehmlichkeiten rechtfertigen sicher laut Sterne-Guide die 4 Sterne. Es ist jedoch auf den Etagen und im Zimmer selbst ein gewisser Renervierungsstau nicht von der Hand zu weisen. Der Stoffbezug an der Wand vom Bett war z.B. teils abgewetzt. Schlecht hat der Zimmerservice abgeschnitten: ein Mal wurde eine Toilettenpapierrolle mit 3 Blättern - hübsch gefaltet - hängen gelassen und ein anderes Mal wurde keine zweite Rolle nachgelegt. Außerdem hingen an der Wand mit der Dachschräge seit meiner Ankunft Staubfussel auf Augenhöhe und die hängen da sicherlich auch schon noch viel länger. Da wird nicht richtig danach hingeguckt, schade. Nur weil eine Wand nicht zum Standard-Putzprogramm gehört, kann man das nicht einfach außer Acht lassen.
於 2023 年 12 月住了 5 晚
Christine Quality Soul 於 2024年1月10日回覆
Lieber Christian, vielen Dank, dass Sie sich die Zeit genommen haben, uns ein Feedback zu geben. Es freut uns ausserordentlich, dass Ihnen unsere zentrale Lage gefallen hat und Sie einen schönen Aufenthalt geniessen konnten. Sehr gerne werden wir Ihr liebes Kompliment an unser Team weiterleiten. Betreffend der Reinigung haben wir dies mit den Verantwortlichen besprochen. Eine stetige Verbesserung ist uns wichtig und wir sind sehr dankbar für Ihr Feedback. Wir hoffen Sie hatten eine gute Heimreise und würden uns freuen, wenn wir Sie ein andermal wieder bei uns bergüssen dürfen. Herzlichst Christine Quality Soul

10/10 有夠讚

Monica

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall a nice place, with great location.
Nice hotel, staff were extremely friendly, great location, very close to the station and the old town, breakfast was nice. Room was basic but had everything we needed. I would definitely stay there again
於 2023 年 12 月住了 1 晚
Your NH Bern The Bristol Team 於 2024年1月4日回覆
Dear Monica, thank you very much for taking the time to rate us. We are pleased that you enjoyed your stay with us. We hope you had a pleasant return journey and will visit us again soon. With kind regards, Larissa Guest Ambassador

10/10 有夠讚

Michael

於 2023 年 12 月住了 1 晚
Christine Quality Soul 於 2024年1月6日回覆
Dear Michael, thank you for taking your time to give us your feedback. We are very pleased to see that you enjoyed your stay with us. We hope you had a safe journey back home and would be delighted to welcome you back another time. Sincerely Christine Quality Soul

10/10 有夠讚

Rediet Merra

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly service
於 2023 年 12 月住了 1 晚
Christine Quality Soul 於 2023年12月23日回覆
Dear Rediet Merra, thank you for taking the time to give us a review and your feedback. We are very pleased to read that you had a wonderful stay with us. We will be very happy to pass on your kind compliments to our team. We hope you had a safe journey back home and would be delighted to welcome you back another time. Sincerely

10/10 有夠讚

Karen

於 2023 年 12 月住了 1 晚
Christine Quality Soul 於 2024年1月6日回覆
Dear KarenThank you for taking your time to give us your feedback. We are very pleased to see that you enjoyed your stay with us. We hope you had a safe journey back home and would be delighted to welcome you back another time. Sincerely Christine Quality Soul

8/10 不錯哦

Petra

於 2023 年 12 月住了 1 晚
Christine Quality Soul 於 2023年12月23日回覆
Dear Petra, thank you for taking the time to give us a review. We are very pleased to see that you had a wonderful stay with us. We hope you had a safe journey back home and would be delighted to welcome you back another time. Sincerely

8/10 不錯哦

Grit

喜歡:整潔度
於 2023 年 12 月住了 1 晚
Christine Quality Soul 於 2023年12月23日回覆
Dear Grit, thank you for taking the time to give us a review. We are very pleased to see that you had a wonderful stay with us. We hope you had a safe journey back home and would be delighted to welcome you back another time. Sincerely

6/10 一般般

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable hotel, great area, noisy guests
The hotel was comfortable we had an issue with the tv in our room a d got upgraded to a larger room. However we did have to deal with noisy neighbours and loud music at 3am one of the nights. Not the hotels fault and reception were quick to shut it down.
於 2023 年 12 月住了 2 晚
Christine Quality Soul 於 2023年12月23日回覆
Dear Guest, thank you for taking your time to give us your feedback. We are very pleased to read that you liked our central location and that you enjoyed your stay with us. We are very sorry that you were disturbed by the noise of your neighbours, but are very grateful that you let us know immediately so that we have the opportunity to take action. We hope you had a safe journey back home and look forward to welcoming you back another time. Sincerely

10/10 有夠讚

Rafael

喜歡:設施服務
Muy bueno, inmejorable ubicación
於 2023 年 11 月住了 5 晚
Your NH Bern The Bristol Team 於 2023年11月27日回覆
Dear Rafael, thank you for taking your time to give us your feedback. We are very pleased to read that you enjoyed your stay with us and that you liked our very central location. We hope you had a safe journey back home and would be delighted to welcome you back another time. Sincerely Christine Quality Soul

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
Your NH Bern The Bristol Team 於 2023年11月27日回覆
Dear Guest, thank you for taking your time to give us a review. We are very pleased to see that you enjoyed a wonderful stay with us. We hope you had a safe journey back home and would be delighted to welcome you back again another time. Sincerely Christine Quality Soul

10/10 有夠讚

Robert

於 2023 年 11 月住了 1 晚
Christine Quality Soul 於 2023年12月23日回覆
Dear Robert, thank you for taking the time to give us a review. We are very pleased to see that you had a wonderful stay with us. We hope you had a safe journey back home and would be delighted to welcome you back another time. Sincerely

10/10 有夠讚

Marjory

於 2023 年 10 月住了 3 晚
Your NH Bern The Bristol Team 於 2023年11月27日回覆
Dear Marjory, thank you for taking your time to give us a review. We are very pleased to see that you enjoyed a wonderful stay with us. We hope you had a safe journey back home and would be delighted to welcome you back again another time. Sincerely Christine Quality Soul

10/10 有夠讚

Shenghao,Raleigh

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is at convenient location within walking distance to many attractions. Hotel is clean and comfortable.
於 2023 年 10 月住了 1 晚
Your NH Bern The Bristol Team 於 2023年11月6日回覆
Dear Shenghao, thank you very much for taking the time to give us your feedback. We are very pleased that you had a wonderful stay with us and that you enjoyed our central location close to the main railway station and all the sights. We hope you had a safe journey back home and would be delighted to welcome you back again another time. Sincerely yours Christine Quality Soul

10/10 有夠讚

Laurence

喜歡:整潔度、員工素質和住宿環境和硬體
Great stay and hotel!! Super convenient location!!
於 2023 年 10 月住了 3 晚
Your NH Bern The Bristol Team 於 2023年10月30日回覆
Dear LaurenceThank you for taking the time to write a feedback.We are glad to hear that you enjoyed your stay by us. We hope you had a pleasant return trip and that you will visit us again soon.Kind regards Renato, Guest Ambassador

10/10 有夠讚

Stig

於 2023 年 10 月住了 4 晚
Your NH Bern The Bristol Team 於 2023年10月30日回覆
Dear Stig, thank you for taking your time to leave us a review. We are very pleased to see that you enjoyed your stay with us. We hope you had a good journey back home and wish you all the best. Yours sincerely Renato, Guest Relations

10/10 有夠讚

Ka Mei

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All the staff there are fabulous & friendly. The breakfast is great too~! We had a lovely stay here, thanks a lot again! 😊
於 2023 年 10 月住了 3 晚
Guest Ambassador 於 2023年10月25日回覆
Dear Ka Mei, thank you for taking the time to write a feedback. We are glad to hear that you enjoyed your stay by us. We hope you had a pleasant return trip and that you will visit us again soon. Kind regards Leadra Guest Ambassador

10/10 有夠讚

Esquildamia

喜歡:整潔度、員工素質和住宿環境和硬體
Es buenísimo, extremadamente limpio y la mejor ubicación
於 2023 年 10 月住了 3 晚
Christine Quality Soul 於 2023年10月20日回覆
Dear Esquildamia, thank you for taking the time to give us such lovely feedback. We are very pleased that you enjoyed a wonderful stay with us and that you liked our very central location close to the main station and all the sights. We hope you had a good journey back home and we would be happy to welcome you again another time. Sincerely Christine Quality Soul

10/10 有夠讚

lorena

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
buena ubicacion
muy buena ubicacion , y personal muy amable ,
於 2023 年 10 月住了 2 晚
Christine Quality Soul 於 2023年10月20日回覆
Dear Lorena, thank you for taking the time to give us feedback. We are very pleased to read that you enjoyed your stay with us and that you liked our central location not far from the main station and all the sights. We are very happy to pass on your compliments to our team. We hope you had a good journey back home and would be delighted to welcome you back at another time. Sincerely Christine Quality Soul

8/10 不錯哦

Igor

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente, porém m fui roubado no quarto.
Staff muito educados, simpaticos e gentis. Café da manhã muito bom e localização perfeita, perto de tudo. Infelizmente, fomos roubados no quarto . Quem fez a limpeza roubou a cinta de de proteção da minha mala. Ao comunicarmos ao recepcionista ele foi atencioso e foi verifcar com quem fez a limpeza do quarto. Só que logicamente, ela negou e nada foi provado. Cheguei com a cinta da mala e sai sem ela. Acho que honestidade dos funcionários da limpeza tem que ser muito bem controlada.
於 2023 年 10 月住了 2 晚
Christine Quality Soul 於 2023年10月9日回覆
Dear Igor, thank you for taking your time to give us feedback. We are very pleased to read that you enjoyed your stay with us and that you were able to enjoy our central location and the rich breakfast buffet. We will be very happy to pass on your compliments to our reception team. We are very sorry that your luggage strap could not be found, we will discuss this. We hope you had a good journey back home and wish you all the best. Yours sincerely Christine Quality Soul

8/10 不錯哦

STEFFIE

於 2023 年 9 月住了 1 晚
Christine Quality Soul 於 2023年10月9日回覆
Dear Steffie, thank you for taking your time to leave us a review. We are very pleased to see that you enjoyed your stay with us. We hope you had a good journey back home and wish you all the best. Yours sincerely Christine Quality Soul