Hotel Helle Mitte Berlin, in Marzahn-Hellersdorf, offers indoor rock climbing, ziplines, and an on-site hair salon. Enjoy a morning buffet before exploring nearby attractions. Attentive staff ensure a seamless stay.
Located in Marzahn-Hellersdorf neighborhood, Hotel Helle Mitte Berlin is connected to a shopping center. Brandenburg Gate and East Side Gallery are notable landmarks, and travelers looking to shop may want to visit Hackescher Markt and Friedrichstrasse. Check out an event or a game at Uber Arena, and consider making time for Zoo Berlin, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like mountain climbing. Visit our Berlin travel guide
Kurt-Weill-Gasse 7, Berlin, Berlin, 12627
What's nearby
Gardens of the World
18 min walk - 1.6 km
Alexanderplatz
24 min drive - 15.8 km
Brandenburg Gate
28 min drive - 18.8 km
Natur-Bobbahn
20 min walk - 1.7 km
Ernst-Thaelmann-Park
4 min drive - 2.3 km
Getting around
Stendaler Straße - Quedlinburger Straße Tram Station
2 min walk
Berlin-Mahlsdorf Station
6 min drive
Berlin (BER-Brandenburg)
49 min drive
Restaurants
Burger King
4 min drive
Al Teatro
7 min drive
Hellersdorfer Perle
19 min walk
Kaufland Restaurant
17 min walk
Tchibo
19 min walk
About this property
Hotel Helle Mitte Berlin
Hotel located in Marzahn-Hellersdorf
Shopping on site, a hair salon, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Helle Mitte Berlin. Enjoy onsite activities like ziplining and rock climbing. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), self parking (surcharge), and express check-out
Express check-in, tour/ticket assistance, and 1 meeting room
Concierge services, luggage storage, and an elevator
Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Helle Mitte Berlin offer comforts such as premium bedding and pillow menus, as well as amenities like free WiFi and separate sitting areas.
More conveniences in all rooms include:
Heating and fans
Egyptian cotton sheets, pillowtop mattresses, and down comforters
Rainfall showers and hair dryers
32-inch LED TVs with cable channels
Wardrobes/closets, separate sitting areas, and refrigerators
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 for adults and EUR 7 for children
Things to do
Rock climbing
Shopping
Ziplining
Family friendly
In-room refrigerator
Soundproofed rooms
Conveniences
ATM
Hair salon
Limited-hour front desk
Luggage storage
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
More
2 floors
Built in 1996
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Pillow menu
Pillowtop mattress
Bathroom
Hair dryer
Rainfall showerhead
Shower
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
Refrigerator
Room service
More
Desk
Fan
Heating
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 10:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per day
Cribs (infant beds) are available for EUR 15.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 8.025 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 7 for children
Self parking fee: EUR 6 per day
Crib (infant bed) fee: EUR 15.0 per day
Rollaway bed fee: EUR 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
Alcohol is not served at this property
Parking height restrictions apply
Property is also known as
Hotel Helle Mitte
Helle Mitte Berlin
Helle Mitte
Hotel Helle Mitte Berlin Hotel
Hotel Helle Mitte Berlin Berlin
Hotel Helle Mitte Berlin Hotel Berlin
Frequently asked questions
Is Hotel Helle Mitte Berlin pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for EUR 6 per day. Limited spots are available. There is free parking nearby.
What time is check-in at Hotel Helle Mitte Berlin?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.
What time is check-out at Hotel Helle Mitte Berlin?
Check-out is at 11 AM.
Where is Hotel Helle Mitte Berlin located?
Located in Marzahn-Hellersdorf, this hotel is 1.3 mi (2 km) from Gardens of the World and within 6 mi (10 km) of Hoppegarten Racetrack and Tierpark Berlin. Wellblechpalast and Stadion An der Alten Försterei are also within 9 mi (15 km). Stendaler Straße - Quedlinburger Straße Tram Station is only a 2-minute walk and Hellersdorf U-Bahn is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Helle Mitte Berlin Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
8.6
Location
7.0
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 26 out of 154 reviews
10 - Excellent
26
Rating 8 - Good. 53 out of 154 reviews
8 - Good
53
Rating 6 - Okay. 28 out of 154 reviews
6 - Okay
28
Rating 4 - Poor. 22 out of 154 reviews
4 - Poor
22
Rating 2 - Terrible. 25 out of 154 reviews
2 - Terrible
25
Reviews
6/10 Okay
Angelika
2025/10/17
Liked: Cleanliness
There was no one at the reception desk (once I found it) when I got there, but showed up very quickly. Spoke a little English and was polite but not overly friendly. There are plenty of shops and restaurants around but the would guess not the greatest area. Comfortable beds and relatively clean.
The staff were extremely kind, and honestly, they are the only reason I can give this hotel any stars. Unfortunately, the window in my room opened toward a shopping arcade that was very noisy, and there was no real fresh air — only smoke and the smell of cigarettes. I couldn’t keep the window closed because the room felt suffocating, but opening it wasn’t an option either. I even experienced shortness of breath inside the room and preferred to stay outside the hotel during the day just to get some fresh air.
Rita
Stayed 4 nights in Oct 2025
8/10 Good
Verified traveler
2023/8/4
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A decent hotel
Our recent stay at the hotel was okay. Despite booking through Hotels.com, we were allowed a late check-in. I don't know if this is on Hotels.com or misinformation from the hotel to Hotels.com, but it did say check-in to 20:00 when in fact it ended at 18:00.
The comfort of the room was below average. The beds weren't super comfortable, primarily because they had no mattress pad/topper.
The cleaning standards were fine. The room and bathroom were reasonably clean, and we didn't notice much. Only that the interior felt outdated, and somewhat worn out.
The service provided by the staff was great. We didn't interact much with the staff, as we had no real concerns, nor did we stay much at the hotel.
The hotel's location was reasonably situated for our purpose of visiting Tropical Island. However, it was quite far from Berlin's city center; something that anyone who wants to visit Berlin and its main attractions should keep in mind. But other than being far from the city center, you had most things you'd need within a few minutes, as the hotel is situated in a small square with several options for shopping. Also, the hotel is situated inside a small shopping mall, with a kino (I think), a few restaurants, and a few bars.
The situation with the bars might be a deal-breaker for some, as the sound from the bars could easily be heard from the rooms if the windows were open, which was almost a must considering the rooms got quite hot during the night, and no AC was available.
The pictures are not of the rooms or the hotel. Reception is a desk wedged in the hallway between rooms with no signage.
Door locks dont work and the room was not cleaned or made up prior to arrival, had to ask for sheets and pillows. Would not recomend. Definitely look at the google reviews not the expedia ones.
Centrally located, with eating places, shopping malls and easy access to transportation.
People drinking over the weekend around the area can be a bit rowdy
We stayed 3 nights. The first 2 night were great. The hotel is good for the price. Very close to the train station and restaurants. However, our room was above a club and our last night was a Saturday which caused us to stay up till 4 due to the noise. Overall I would say it’s a great place to stay on weekdays.
Be wary of bed bugs!
I read reviews about bed bugs so the first thing I did upon entering the room was lift the mattress only to find live bed bugs - yikes.
This hotel carpets are spoiled and stained with many smells. It’s located on top of a strip club. The hotel reeks of smoke, weed and alcohol.
I tried bringing the bed bug issue with the hotel manager but all he seemed to offer was a “larger room”. Like no, if this room has bed bugs, I’m sure they all do. The size of the room doesn’t matter.
Hotel in the middle of a shopping mall in 2 floor of the building. Supermarket cross the street. U bahn 2 blocks, about 30 minutes from Berlin down town. Parking cost 6 euro day, same building. Need to improve TV, only german channels
Very tired. Not properly clean. Could only use the lift down and reception is on first floor. Reception kept closing and was only advertised as open for short hours to start with. Were unable to book me a taxi in the morning. Worst hotel I've stayed at in years.
Von aussen sieht das Hotel ganz OK aus. Jedoch muss man etwas suchen um den Eingang zu finden. Auch ist der Fahrstuhl aussen noch falsch angeschrieben (1. Stock, obwohl die Reception neu im 2. Stock liegt, dass war dann im Fahrstuhl ersichtlich).
Die Reception wirkt improvisiert und der Flur hätte dringend eine Komplettsanierung notwendig.
Zimmer sind OK, jedoch wäre ein Fernseher heutzutage standard - dieser fehlte leider.
Die Zimmer sind auf den Innenhof gerichtet, in welchem bis früh Morgens dauernd Betrieb herrscht.
Täglicher Zimmerservice? Gibt es hier wohl nicht.
Es ist halt vom Preis her günstig. Das ist das einzig positive, das ich sagen kann. Die Lage ist für meine Zwecke auch gut. Ansonsten sind die Zimmer nicht besonders sauber & die Möbel kaputt. Ich hatte mit einem Abstand von ca. 4 Wochen zwei mal das gleich Zimmer & der Stuhl, den ich beim ersten Besuch reparieren musste, war immer noch kaputt in diesem Zimmer. Das Personal bemüht sich, ist aber auch nicht immer anzutreffen. Wenn es sich umgehen lässt, würde ich nicht noch mal hier übernachten.
Ich hätte lieber ein Zimmer in einer höheren Etage gehabt. Mein Zimmer lag direkt neben einem Familienzimmer, wo die ganze Zeit Lärm war
Matthias
Stayed 1 night in Jun 2025
6/10 Okay
Peter
2025/6/15
Liked: Cleanliness, staff & service
Okej, bra område
Peter
Stayed 1 night in Jun 2025
2/10 Terrible
Dana
2025/6/10
Liked: Cleanliness, amenities
Lage im Haus mit Bar unter dem Hotel und Disco im Haus. Ich habe mit Ohropax die Bässe gehört und bin nach 1/2 h wieder aufgestanden und 0:30 Uhr abgefahren. Die Buchung für Schlaf vor der 3,5h Heimfahrt machte also keinen Sinn.
Das Hotel liegt dörflich anmutend. Ansonsten ist das Ganze schon sehr in die Jahre gekommen. Bei mir funktionierte weder der Fernseher noch die Duschhalterung oder der Seifenspender war leer. In den Mülleimer fehlte die Mülltüte. Außerdem war der Lärm von dem Innenliegenden Kletterpark (Auch bei geschlossenem Fenster) oder der Bar bis spät in die Nacht oder auch wieder am frühen Morgen zu hören.
Für den Preis nehme ich gern in Kauf, dass das Badezimmer etwas outdated ist. Die Fugen könnten zum Beispiel einen neuen Anstrich gebrauchen, der Heizkörper hat kleine Rostflecken und turned optisch erst mal ab. Aber hey, dafür ist alles megasauber!
Zimmer dreckig und kaputt Bett tot gelegen,
Personal unfreundlich, 23 Uhr kommt Personal nach klopfen ins Zimmer sieht das jemand da ist und geht wieder raus
Bilder entsprechen nicht der Werbung. Möbel ohne Türen. Minikühlschrank lebt. Fernseher nicht funktionsfähig. Raumklima nicht regelbar. Hotel für Arbeiter auf Montage. Für mehr nicht geeignet.
Das Personal am Telefon war völlig unkompetent und unhöflich, da die Anreise nach 18 Uhr stattfand und die Rezeption anscheinend nicht mehr besetzt ist, obwohl in Expedia steht, dass die Rezeption bis um 20 Uhr besetzt ist. Ich musste 2x anrufen und dem Personal erneut sagen wann ich genau anreise, obwohl sie ein Safecode besitzen. Das Hotel ist mitten in der Innenstadt und schlecht ausgeschildert. Das Parkhaus war sehr schlecht ausgeschildert für jemand fremdes, da dort nur Hotel steht aber nicht genau der Name vom Hotel. Im Foyer bzw. Auf dem Flur saßen 4 polnisch sprachige Männer die Barfuß saßen und Bier getrunken haben. Sie waren bis um 1 Uhr Nachts sehr laut und total unangenehm für eine Frau. Das Zimmer war ok. Es gab leider nur zwei große Handtücher viel zu wenig für zwei Frauen die lange Haare haben. Das Zimmer war sauber, jedoch war der Toilettendeckel gelb verfärbt. Das Hotel ist eher höchstens für eine Nacht und nicht mehr!
keine Rezeption vorhanden, Mobiliar sehr verschlissen, kein fernsehen möglich defekte Anlage schon mehrere Wochen, nachts laute Musik auf der Straße schlafen mit offenen Fenster nicht möglich