Good location in central Bergen, close to the train station and light rail. The check-in process was difficult as the property asked for my email address in a specific format, which I eventually deduced was with spaces between each character. They also expected me to download their app, but that required my mobile number and for me to message them or email them using a space between each character of their email address. Just too much work! They didn’t send the code for getting into the building, so I had to call them and also needed assistance checking in on their electronic board, which created a keycard. Our room on the second floor smelt of seeerage in the bathroom, as did the corridor outside. Thankfully the manager moved us to another room on the fifth floor, which had a great view,. However, it had a skylight in the bedroom that had no curtain, so we had to wear eye masks to sleep with the midnight sun! Finally, the day after checking out, they messaged to say they hadn’t charged the cleaning fee in the initial booking, so had recouped that - just another indication of the problematic service.