Find hotels near Bergedorfer Castle, Hamburg from NT$1,639

"The hotel is always great. The location is perfect and the beds are comfortable. I love the shower, the small mini bar and the amenities. I think this is my favorite little hotel. However, this trip was irritating. I stopped by at 11am to drop my bags. I had a show at 1pm. A security personal stopped me saying the hotel had been reserved and I could not enter. Even to just drop my bag. I asked him if there was somewhere nearby I could leave my items and he said ‘I don’t know’ very rudely. Nowhere in my booking information did it say the hotel was not accessible until 2. I did an online check in, it asked what time I was arriving, I selected 11am and there was nothing mentioned. I luckily had stayed at another hotel in the area the nights before so I took my bags all the back to my former hotel. I would have actually left them there to begin with, had I known. They could have at least offered to tag my bag and take in on to the luggage room when I came by. Or apologized that I could not enter. I was met with hostility. Now, the person that checked me in was kind, the room was still fine. But the way I was treated was not fair. I usually get in before noon, and now I wonder if there will be more instances like this. Due to this, I will probably go to the hotel next door instead. "

"Everything was very mediocre, washroom situation sucked."

"A lovely place to stay"

"Breakfast and room "

"Hotel was just ok Stuff was very nice Breakfast was very limited"

"Beautiful hotel and great service. Nice to stay in a privately owned hotel!"

"Staff is superb! Restaurant has delicious meals"

"Very friendly staff,great breakfast buffet, modern hotel centrally located, everything in walking distance, parking house near by for small free, room was small but worked for us, definitely recommend the hotel and would stay again."

"Have stayed here before as convenient for business office I am visiting, otherwise outside central city area. Had a quiet room at the back overlooking the race course which otherwise is only reason to stay here. Modern business hotel with efficient polite desk staff - pretty much as you would expect in Germany. Clean and comfortable, reasonable breakfast."