Starhotels Cristallo Palace

Property class: 4

Choose dates to view prices

At Starhotels Cristallo Palace, you can look forward to dry cleaning/laundry services, car rentals on site, and a bar. The on-site restaurant, Antica Perosa, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is NT$2,988
NT$3,496 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room

A hotel room with a bed, a desk with a chair, a mirror, a vase with flowers, and a door leading to another room.

Family Room

8.0 out of 10
Very good
(3 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room

A hotel room with a large mirror, a bed with red bedding, a dining table with a tray of pastries, and a vase with red flowers.

Superior Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Connecting Rooms

A hotel room with a large bed, red pillows, a white headboard, a painting of flowers on the wall, a nightstand with a lamp, and a chair.

Family Room, Connecting Rooms

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Executive Room

A hotel room with a bed, a desk with a mirror, a chair, a small table with a bottle and glasses, and a window with curtains.

Executive Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

A hotel room with a bed, a desk with a computer, a chair, a coffee maker, and a vase with flowers.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

A hotel room with a bed, a bedside table with a laptop, a vase of flowers, and a breakfast tray.

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double or Twin Room

A hotel room with a large bed, red pillows, a white headboard, a painting of flowers on the wall, a nightstand with a lamp, and a chair.

Classic Double or Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds
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About the neighborhood

Located in Malpensata, a neighborhood in Bergamo, Starhotels Cristallo Palace is near the airport. Largo Porta Nuova and Funicolare San Vigilio are local landmarks, and some of the area's activities can be experienced at UCI Cinemas Orio and Ai Colli di Bergamo Golf. Traveling with kids? Consider E. Caffi Natural Science Museum and Fiera Campionaria di Bergamo. Visit our Bergamo travel guide
Map
Via Betty Ambiveri 35, Bergamo, BG, 24126

What's nearby

  • Centro Congressi Giovanni XXIII
    2 min drive - 1.4 km
  • Via XX Settembre
    4 min drive - 2.1 km
  • Piazza Pontida
    4 min drive - 2.1 km
  • Largo Porta Nuova
    4 min drive - 2.1 km
  • Piazza Matteotti
    4 min drive - 2.1 km

Getting around

  • Bergamo Station
    17 min walk
  • Bergamo Orio al Serio Airport (BGY)
    5 min drive

Restaurants

  • McDonald's
    6 min walk
  • Le Voci del Mare
    3 min drive
  • King Istambul
    18 min walk
  • Orientale
    8 min walk
  • Bugan Farina
    3 min drive

About this property

Starhotels Cristallo Palace

  • Upscale family-friendly hotel near the airport
  • Dry cleaning/laundry services, car rentals on site, and a bar are just a few of the amenities provided at Starhotels Cristallo Palace. The on-site restaurant, Antica Perosa, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.
  • Other perks include:
    • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
    • Express check-out, babysitting (surcharge), and a reception hall
    • Luggage storage, tour/ticket assistance, and multilingual staff
  • Room features
  • All 90 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and bidets
    • TVs with satellite channels
    • Childcare services, daily housekeeping, and desks

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Frequently asked questions

Is Starhotels Cristallo Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Starhotels Cristallo Palace?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Starhotels Cristallo Palace on 2026/11/22 start from NT$2,988, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 15 per day.

What time is check-in at Starhotels Cristallo Palace?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Starhotels Cristallo Palace?

Check-out is at noon.

Does Starhotels Cristallo Palace provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 35 per vehicle applies.

Where is Starhotels Cristallo Palace located?

This family-friendly Bergamo hotel is located near the airport, within 1 mi (2 km) of Humanitas Gavazzeni Hospital, Via XX Settembre, and Piazza Pontida. Fiera Campionaria di Bergamo and Largo Porta Nuova are also within 2 mi (3 km). Bergamo Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Starhotels Cristallo Palace Reviews

8.4

Very Good

8.8

Cleanliness

7.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 264 out of 721 reviews
Rating 8 - Good. 331 out of 721 reviews
Rating 6 - Okay. 90 out of 721 reviews
Rating 4 - Poor. 25 out of 721 reviews
Rating 2 - Terrible. 11 out of 721 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
It’s an ok hotel. Nothing fancy or crazy but not a bad hotel either. The bathrooms and bathtub are very old. It’s definitely a good option for one night
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice friendly staff, a great breakfast and a pillow menu.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
Lovely check in staff, clean everything else very average
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and tidy and clean

The hotel in general very good and close to the airport and there is available parking area around hotel.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Clean and tidy room
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Great location, good room conditions and most polite and helpful staff. Highly recommend
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely, spacious rooms

We didn't spend long in this hotel as our flight was delayed and we only booked it for one night. It was a shame as the family room was excellent, so spacious and clean with two bathrooms. The beds were comfortable and there was air-con. Excellent airport hotel option, much better than we expected.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Old hotel but correct and clean. Elevators small for the size of the hotel. Friendly and discreet service.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Group travel

Staff were very good. We were a party of 65 people and everything went smoothly. Manageress was most helpful in dealing with such a large group. All rooms sorted before we arrived and only charged for the breakfasts consumed. Would use Star hotels again.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average for Starhotels

Near airport. Not the best Starhotels hotel i have been to. Room was OK. Reception staff were great Gym is terrible
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Staff & service, amenities
Hello, the room was generally clean. However, the handle for the shower head in the bathroom appeared to have damaged or peeling paint, which caused a small cut on my hand. We hope this can be checked, and that the next guest and cleaning staff can be careful. Also, the air conditioning system could not be adjusted to produce cool air, which made the room feel quite stuffy and uncomfortable. Please look into this. Thank you.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very comfortable stay for my family of four in connecting rooms!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel near airport
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Airport hotel

Conveniently near the airport.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Quite dated hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, Quiet, Excellent service and price. No more than 30 minute walk to most areas in Bergamo.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice hotel for a quick stopover and an easy walk to the train station.
Stayed 1 night in Mar 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were looking for a place to stay between Milan and Lake Garda to crash for the night after our flight. it was easy to find, placed on the E4, the check in was fast, the room was exactly what we needed, and the breakfast was great.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Location was convenient, that’s all.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Great staff & clean rooms
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
I had a good time in your hotel. Thank you!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
staff was helpful and friendly
Stayed 1 night in Jun 2023