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相思休閒渡假村的評分

3 out of 5
相思休閒渡假村
Lot 3579 & 3580 Lebuhraya Karak E8, (LPT) Km 70, Bentong, Pahang

評論

6.8
10 分，有夠讚；16 則評論中有 3 則" "
8 分，不錯哦；16 則評論中有 6 則" "
6 分，一般般；16 則評論中有 3 則" "
4 分，不太好；16 則評論中有 3 則" "
2 分，很糟糕；16 則評論中有 1 則" "

7.0/10

整潔度

6.8/10

員工素質

6.8/10

住宿環境和硬體

評論

6/10 一般般

Boon Jang

喜歡：員工素質
大自然的酒店！
新！員工經驗少！
General Manager 於 2017年2月2日回覆
Greetings from The Acacia Retreat, Thank you for choosing our resort as your venue of stay, We hope so we can give and deliver a good service during your stay, if our service not really standard from what your exceptions, my apologizes on behalf from the Management and we will see and will take the serious action about this matter. Thank you and we hope you will coming again fro next visit. Thank You Reservation

2/10 很糟糕

derek

不喜歡：員工素質和住宿環境和硬體
Refund issues
i went over there on Raya holiday, on 16th June. upon arriving when i try to check in, found out the room was booked, and was not reflected on Expedia, hence my booking was forced to cancel, although they offer another room which is smaller, but with an extra bed .however i have 3 adults and 1 pregnant woman with me. thus i requested cancel of the room. the Manager also agreed to refund to me in full. I am not sure if this is whose fault but until today about 3 weeks. i still have not yet to receive my refund.
於 2018 年 6 月住了 1 晚

8/10 不錯哦

Mei Lan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 12 月住了 1 晚

6/10 一般般

aei，kuala lumpur

喜歡：客房舒適度
Bilik yang selesa
Masa cek in, lambat sebab tak ada line. Lepas tu kene tukar bilik dan tambah duit. Bilik selesa kecuali lantai bilik air yang sedikit berlumpur.
於 2017 年 11 月住了 1 晚

4/10 不太好

Bo Møller

不喜歡：員工素質和客房舒適度
Used to be good
Stayed at this hotel around a year ago - at that time the service was perfect. Sorry to say, now it is average. We booked dinner and ordered food a the next door Chinese restaurant at 13:30 hours for delivery to our room at 18:30 hours. At 19:30 hours I cancelled the dinner. Our room was big, but hardly any furniture inside.
於 2017 年 10 月住了 1 晚

6/10 一般般

manon，maleisie

不喜歡：員工素質
Good for one night
Close by highway is easy if you need a place to stay for one night. Restaurant is not ready yet to give you a welcome feeling
於 2017 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
overall not bad. but location low coverage for mobile phone.
於 2017 年 7 月住了 1 晚

10/10 有夠讚

wee peng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A pleasant and relax stay near Bentong
We are quite surprise with the hotel overall ambiance and landscape is nicely done. It was a pleasant stay! We like the wood shelter.
於 2017 年 6 月住了 1 晚

8/10 不錯哦

Isabell

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hidden gems
No price list for the recreation activities such as A TV, cycling.....whether it will mark up by the staff as they like? The pond is a bit smelly but we satisfy for the overall stayed. Clean big room with balcony, comfort bed , nice natural environment with fresh air, unique bathroom sink, every hotel room have very nice decor..... Staff need to improve theirs English language.....they only understand bahasa Malaysia.....
於 2017 年 5 月住了 1 晚

10/10 有夠讚

Michelle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Escape from busy cities
Very nice, affordable, pleasant and quiet place just away from the highway. The room was big, with a large and comfortable bed. Wooden houses and bungalows and superb wooden furniture. Only cold water in the bathroom but who cares when it's so hot outside? Dinner was great with local dishes expertly cooked.

4/10 不太好

Azni，KL, Malaysia

不喜歡：住宿環境和硬體
Frustrating
This was my 3rd trip to this place unfortunately we are not able to stay at da place dat we hv booked n paid for due to electricity prob. Although we were given different type of rooms (wood shack) im still not happy cos it is a family gathering n the mansions that we hv chosen is much better cos everybody could room in together n it is nearer to da pool. Pool is also not clean. Also our fishing bait that we left overnight at da balcony got stolen.. security is not good n hotel mgt doesnt seems to care much or compensate us.

8/10 不錯哦

M，Malaysia

喜歡：員工素質
vey natural environment hotel
A very great place to escape the city. Overall was just nice, worst part is the kitchen side, taste was great . prepare time is super worst ! 3 dishes have to b wait for over an hour. Give a big thumb up to all de staff, they is very helpful and friendly.
Epul 於 2017年3月19日回覆
Thank you for your comment. We will address this matter into consideration. We do hope that you will continue to support us in the future.

4/10 不太好

Hiew

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst stay in a hotel
Acacia is not ready to accept guests. First, the ponds surrounding the rooms were filled with a disgusting layer of pollutant which looked like oil, the water was stagnant and the colour was scary. Secondly, the room was dusty at all the edges and corners. Thirdly, there was no hot water from the shower. Next, the restaurant was totally unprepared to receive guests. They couldn't even provide simple bread, the waiter couldn't understand what a fried egg is, he brought us omelette. Seemed there was nothing in the kitchen, he asked if we could have fried rice for breakfast! Terrible! Terrible! Terrible! This hotel should either buck up or not operate at all. They do have a nice place, such a pity they can't manage.

8/10 不錯哦

Bo Møller

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice, cosy, good service in the middle of nowhere
Extremely good service. Quality buildings in the middle of no where. Restaurant prices slightly above average and the food was average. Again service very good. Nearby motorway not as noisy as expected.
General Manager 於 2017年2月2日回覆
Greetings from The Acacia retreat, Thank you for choosing our resort as the venue of your stay, In the new future more activities and facilities will be offered to our guest. We do hope that you will staying with us again in the future. Looking forward to served you again, Thank you Operation Manager

10/10 有夠讚

Theresa，Köln

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super zum Entspannen
Unser Hello-Kitty-Zimmer war sehr schön geräumig, liebevoll gestaltet und super ausgestattet. Mit einem tollen Balkon über dem See und einem wunderschön angelegten Pool direkt vor der Tür. Die ganze Anlage ist einfach perfekt um zu entspannen - sie liegt in der Nähe einer Straße (von der man nicht viel mitbekommt) und gut mit dem Auto zu erreichen ist. Allerdings war die Kommunikation mit den netten Mitarbeitern des Resorts etwas komplizierter, da nicht alle gut englisch sprechen und somit ein paar kleine Missverständnisse entstanden sind. Das Essen ist wirklich vorzüglich und wird von einem sehr guten Koch zubereitet. Traumhaftes Resort, schön gepflegt, neu und sauber gehalten doch leider etwas ab vom Schuss (man braucht ein Auto um wegzukommen).
operation manager 於 2017年2月2日回覆
Greeting from The Acacia Retreat, Thank you for choosing our resort as your venue of stay. We are looking forward to served you again in the future. Thank you

8/10 不錯哦

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
It's a nice and cozy environment
Staff are friendly, breakfast is good. It would be nicer if they can do some cleaning to the pond.