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西爾維奧飯店的評分

3 out of 5
西爾維奧飯店
Via Carcano 10-12, Bellagio

評論

8.2

非常好

10 分，有夠讚；246 則評論中有 112 則" "
8 分，不錯哦；246 則評論中有 79 則" "
6 分，一般般；246 則評論中有 31 則" "
4 分，不太好；246 則評論中有 13 則" "
2 分，很糟糕；246 則評論中有 11 則" "

8.8/10

整潔度

8.8/10

員工素質

7.6/10

設施服務

8.2/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful location
It locates near the lake and the neighborhood is amazingly beautiful. Our first night stayed at the attic which is spacious and a nice lake view from the window. The second night switched to a room with a balcony viewing partial lake which I don’t recommend. Cause the room is really too small. Other than that, it’s recommended.
於 2023 年 5 月住了 1 晚

10/10 有夠讚

真實旅客

於 2019 年 10 月住了 1 晚
Hotel Silvio 於 2019年10月13日回覆
Dear guest, thank you for your kind comment that pleases us very much. We are glad to hear that you enjoyed your stay and it will be a pleasure to welcome you here again on another occasion. Best regards.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
環境清幽，只是遠離酒店服務中心，所以未能有適當的支援，服務員所給的WiFi 資料不正確，所以未能使用
於 2019 年 5 月住了 1 晚
hotel Silvio 於 2019年5月24日回覆
Thank you for your kind comment!

10/10 有夠讚

James

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Extremely friendly and helpful service. 5 Star
於 2024 年 5 月住了 2 晚
Silvio's Staff 於 2024年5月14日回覆
Dear James thank you very much for this feedback wishing you the best

8/10 不錯哦

M. Mercedes

喜歡：整潔度和員工素質
於 2024 年 5 月住了 1 晚

6/10 一般般

Su Lin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

8/10 不錯哦

Karen

情侶出遊
喜歡：設施服務和住宿環境和硬體
Room was very warm. Could not lower temp. WiFi in room was very weak.
於 2024 年 4 月住了 4 晚
Silvio's Staff 於 2024年4月29日回覆
Dear Karenthank you very much for your feedback. it will help us to improve our services .We hope to have a chance to see you again Wishing the best

2/10 很糟糕

Milan

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
The staff is nice. The property itself is not. It’s very, very dated. I didn’t have curtains in my room which was wasn’t ideal considering I was facing the street. The bathroom is tiny, the shower even smaller. It’s also not near the downtown area, either wait for a bus or walk. If you just got off the ferry you’ll have to wait for a bus as there are no taxis in the area, or you are walking.
於 2024 年 4 月住了 1 晚
Hotel Silvio 於 2024年4月29日回覆
Dear Milan thank you very much for your feedback. It will help us to improve some things. We are very sorry to know you did not enjoy the stay at our hotel . Wish you the best

8/10 不錯哦

Julie

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff was great. The balcony was lovely. The room was spotlessly clean. The bed had a strange ridge in the middle of the mattress and it was easy to hear the sounds from adjacent rooms in our room.
於 2024 年 3 月住了 1 晚
Hotel Silvio 於 2024年4月2日回覆
Dear Julie thank you very much for your feedback We will try to improve so your nest stay with us will be 5 stars :) Regards Hotel Silvio Staff

2/10 很糟糕

Juliet

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our room looked like a dorm room. Our air conditioner was so loud we could not sleep. We checked out early and this hotel would not refund us. Very disappointed with Hotel Silvio and Expedia. No one would help us.
於 2023 年 9 月住了 4 晚
Carlo Sancassano 於 2024年3月24日回覆
Dear Juliet,thanks again for your new review.I understand very well you were disappointed for your stay and we really apologize. Something went wrong with you and unfortunately we were not able to satisfy your expectations. This is your third review about your bad experience and our third answer to apologize. We hope you will give us the opportunity coming another time to experience Hotel Silvio in a lake view room at it's best.Regards

10/10 有夠讚

Mauro

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Margareth

家庭旅遊
喜歡：員工素質
Hotel razoável, mas bem localizado.
Hotel simples mas sem grandes problemas. O box era um pouco apertado e o teto rebaixado do quarto lembrava um sótão. No entanto, era bem localizado.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Anica

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Spacious comfortable loft room, view, train delayed to Como and late to hotel (about 9:15-9:30pm)- no dining options in Bellagio open including hotel Silvio, but they did end up allowing cold appertivo options and wine with some convincing. Bellagio is a beautiful place! Recommend ferry ride to Como.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Ana Luisa

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super bien
於 2023 年 10 月住了 3 晚

8/10 不錯哦

Leigh

喜歡：整潔度、員工素質和住宿環境和硬體
Great!
於 2023 年 10 月住了 1 晚

10/10 有夠讚

MARC

喜歡：整潔度、員工素質和住宿環境和硬體
Everyone was very nice and helpful. Food was very good and a beautiful view
於 2023 年 10 月住了 2 晚

10/10 有夠讚

margaret

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel Silvio was very nice. We loved the balcony! The balcony had a tiny table and two chairs. Perfect for morning tea. The restaurant was fancy and pretty. The staff was very friendly and helpful. The air-conditioning worked well! My only issue and advise ----when you get off of the ferry catch the bus (reasonably close) to the hotel. The bus runs on the hour. Do NOT count on taxis! Lugging the suitcase up the hill was difficult. However, I am in my 50's, have a bad knee with 40 extra pounds on me. However, once you get the luggage into the hotel, the 10 minute walk into the heart of the town isn't too bad. Being away from the heart of town had its perks. It was quiet and we had a splendid view of the water from our balcony. It was also nice to go downstairs at the end of our day and have a glass of wine in the courtyard, with all its pretty lights and attentive staff. The elevator was a little "iffy" at the time, so the receptionist carried our bags up the stairs. They were very helpful there.... really more than any other place we stayed. I would stay there again as long as I had a ride up the hill.

8/10 不錯哦

Jon

情侶出遊
喜歡：員工素質和住宿環境和硬體
Dust all over ceiling fan in our room, good breakfast, could of had more variety for breakfast. Room was small and tight, beautiful views from the property and dining, nice walk through the Villa gardens close by. Parking if you can get one, hard to get a parking spot once dinner starts if you go out and come back. Free Public parking about 300 m away.
於 2023 年 9 月住了 4 晚

8/10 不錯哦

Shirley

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was lovely . It was quiet. It was a 10 minute walk into town. The restaurant’s menu definitely tried to bring local Cuisine to the fore front . The front desk person was extremely helpful and accommodating
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Linda

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Rafters
Stay overall was great. Service was good. But for tall people staying in the rafters hurt.
於 2023 年 9 月住了 2 晚

6/10 一般般

Kate

喜歡：整潔度和員工素質
Nice basic hotel. Quite clean although our shower tray needed a good bleaching. Restaurant lovely. Good breakfast. Staff helpful and friendly. The walk into town is problematic as it’s mainly on a busy road. Down hill on the way in but uphill on the way back which, when you are full of pasta and wine, is not so good. The walk played havoc with my husbands hip so we checked out a day early.
於 2023 年 9 月住了 3 晚

8/10 不錯哦

Ronald

家庭旅遊
於 2023 年 8 月住了 2 晚

8/10 不錯哦

BARTOLOME

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚

6/10 一般般

Lydia

團體旅遊, 家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
We stayed at the hotel apartments, which we believed to be on the same grounds as the hotel. The 5-10 minute walk up a hill to reach our apts was unexpected. There are no elevators at the apt and we carried luggage up to the 4th floor, which was also unexpected. The room was large and comfortable enough for three people but the sofa couch was uncomfortable. The room was clean and we had a decent view of the water (the lower rooms do not have a view). The apt had a kitchenette but it was poorly stocked - it had a fridge, electric kettle, and some utensils and glasses but no coffeemaker or coffee. The bathroom was roomy but the shower did not drain and you wind up standing in ankle deep water. Despite requests for this to be looked at, it’s unclear if anyone came. We also requested extra towels which never arrived. Instead, they placed the towels from the floor back on the towel hooks. The front desk staff was very nice and did try to accommodate us by driving us to the apt in a car upon arrival and departure. However, while we saw other hotels send cars to the town center to pick up guests from the airport and dinner etc, Silvio does not provide this. The highlight of our stay was the excellent restaurant. The staff were exceptionally nice and accommodating. And the food is very good. The absolute standout is the local fish with risotto. It’s a regional specialty and a must try. It was a true highlight of our entire stay in the Lake Como area.
於 2023 年 8 月住了 3 晚

10/10 有夠讚

Gary

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is a beautiful hotel in an amazing location with great rooms and fantastic staff. I highly recommend it.
於 2023 年 8 月住了 7 晚

10/10 有夠讚

William

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The hotel is close to Bellagio and it has free parking!
於 2023 年 8 月住了 1 晚

10/10 有夠讚

GINA，Puteaux

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Très belle vue sur le lac et très bon restaurant
於 2023 年 7 月住了 2 晚

6/10 一般般

Giuseppe

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Everything seemed nice until we discovered an ant problem when we found ants in our luggages and clothing.
於 2023 年 7 月住了 2 晚

8/10 不錯哦

JACKIE

家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：設施服務
Beware of annex building 500meters away. Very far. does not feel part of hotel. Felt very disconnected. The walk from Ferry to hotel was SO challenging. Uphill and very hot. A bit of a distance from City Center. Check in staff .. just OK. no one ever answered the phone. I think 'main hotel' maybe be nice, but I would stay in city center next time for sure.
於 2023 年 6 月住了 2 晚

6/10 一般般

Jayne

於 2023 年 7 月住了 1 晚

6/10 一般般

ulrika

家庭旅遊
不喜歡：整潔度
(Not the hotels fault that I didnt check location better but really not a good place with kids.. Terrible to walk from the apartment to city centre alongside cars at Street with no sidewalks....but this is not the responsibility of the Hotel.) Although, the apartment smelled clorine like it was showered in it..like a quick-fix clearing. Fridge was not cleaned and there was food in it from the past guests... ( the Hotel staff came to fix when we told them though) There should be information about the noise problem. We hade only an indoor-door between us and neighbour and they gave us big troubles to sleep.. It sounded like they were in the same room. And on The other side of Street was a really annoying dog ( and I'm a dog lover!) barking a Lot. The "private beach" of Hotel felt dirty but better beach quite nearby.. But again problem walking with kids... I wouldn't recommend this place to a family with kids but maybe ok for young party people or some thing like that.. Staff was polite and friendly.
於 2023 年 7 月住了 3 晚

10/10 有夠讚

Roger

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚

8/10 不錯哦

Mimmi

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel Silvio
Trevlig Hotel , underbar utsikt till frukosten. Väldigt hjälpsam personal.
於 2023 年 7 月住了 2 晚

4/10 不太好

Jose

情侶出遊
喜歡：整潔度
不喜歡：員工素質和住宿環境和硬體
we selected "the apartment" as the hotel room; as an upgrade... It was listed as part of the hotel in an annex building. It was not an annex building it was away up a steep hill; it did not have the view to the lake; and it did not have hotel service..I called for additional pillows, water and ice and the answer was...if you happen to stop by the hotel we will be happy to provide !!! We specked to be in a Hotel...not a stand alone building.
於 2023 年 7 月住了 2 晚
Hotel Silvio 於 2023年7月22日回覆
We are sorry that you did not understand your booking. It says everywhere that the annex is 500m from the hotel and we also have a map attached so you can check it before you arrive and if you read it you would know it before you book your stay. It is also nowhere written that we guarantee a view of the lake. We are sorry that you are not satisfied with your stay but really everything was explained on our part.

10/10 有夠讚

Jon

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Fabulous views over the lake Staff were lovely so helpful Rooms were lovely too
於 2023 年 7 月住了 4 晚

10/10 有夠讚

Lisa H

於 2023 年 7 月住了 3 晚

10/10 有夠讚

Gail

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Apartment at La Colombina was lovely as was the hotel. Very friendly and helpful staff and a great breakfast. It’s a beautiful location and I would thoroughly recommend the hotel and Bellagio!
於 2023 年 7 月住了 6 晚

8/10 不錯哦

Pia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
Ferie
於 2023 年 7 月住了 2 晚

8/10 不錯哦

Rosalia，Newark

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Gabrielle

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
A beautiful view from the dining room 😍 of Lake Como. Food was great so delicious 😋 I am definitely coming back. Easy walk to the township of Bellagio also bus stop directly in front of hotel. Rhank you Hotel Silvio.
於 2023 年 7 月住了 4 晚

8/10 不錯哦

Anna

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
Value for money in Bellagio
Helt okej hotell i Bellagio, bra läge även om vi bodde i ett annex lite längre bort (mer än 500m som de skriver). Trevlig utsikt över sjön från restaurangen. I annexet bodde bl a annan barnfamilj som tyvärr förde en massa liv (sprang runt, runt, runt och skrek) från kl 07 på morgonen. Byggnaden är lyhörd.
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Geraldine

喜歡：整潔度
The annexe apartment was clean and fresh
於 2023 年 6 月住了 3 晚

4/10 不太好

Claus

不喜歡：員工素質和客房舒適度
Meget dyrt i forhold til kvaliteten
Jeg havde booket værelset med delvis søudsigt et halvt år inden vi skulle komme. Men på trods af den meget tidlige bookning fik vi det dårligste værelse med mindst mulige søudsigt. Værelser var meget lille og netop vores værelse havde ikke minibar/kildeskab. Vi anmodede om et andet værelse og gav udtryk for at, det var for dårligt især i forhold til vores meget tideligt bookning, men de ville ikke flytte os, uagtet værelset med en bedre udsigt stod tomt, da vi ankom. Hotellet er meget lidt lydisoleret, så der var larm fra kl.6:00 til meget sen aften. Hotellet lever slet slet ikke på til den pris det koster. Værdien får pengene du betaler er meget ringe. Overnatningen burde Max. Koste omkring 100 euro pr. Døgn
於 2023 年 6 月住了 3 晚
Hotel Silvio 於 2023年6月24日回覆
Buongiorno Caro Claus,grazie per la sua recensione.Ci dispiace non si sia trovato bene, ma riceviamo prenotazioni anche un anno in anticipo e al momento della sua prenotazione del 19 Gennaio (5 mesi prima) era l'ultima camera disponibile della tipologia con vista laterale da lei scelta. Sicuramente ci sarà stata una camera che al suo arrivo era libera ma che ovviamente sarebbe stata occupata con un check in nella stessa giornata e come Rispettabile Hotel diamo precedenza alle prenotazioni e non all'orario di arrivo.Riguardo al minibar ci dispiace ma non è un optional presente in Hotel a 3 Stelle, tuttavia abbiamo sempre disponibilità del nostro Bar aperto tutti i giorni dalle 8.00 alle 23.00.Per quanto riguarda i prezzi, vi consigliamo sempre, in qualunque posto andiate, di prenotare sui siti ufficiali degli Hotel, giustamente altre piattaforme hanno prezzi più alti per le commissioni a loro dovute.Speriamo comunque di riaverla con noi. Grazie

6/10 一般般

KHALID

家庭旅遊
.
於 2023 年 6 月住了 5 晚

10/10 有夠讚

LUIS

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Jorge

喜歡：整潔度、員工素質和住宿環境和硬體
the hotel is 1km nice walking from downtown, the area is very quiet and you will have amazing view of the Como Lake from the restaurants and some rooms
於 2023 年 6 月住了 7 晚

6/10 一般般

Gayleen

情侶出遊
喜歡：員工素質
Average
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Julie

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Situated away from the ferry landing area so it is much quieter. However there is incredibly limited transportation in Bellagio in general which is something I never read about. Be prepared to drag your bags on narrow roads for a solid 10 minutes, slightly uphill. That being said, it’s a convenient location to the other hamlets and that is a big plus.
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Michael

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We really enjoyed our stay here. We were in the ground floor of the annex building and the views from the patio were beautiful. The room is spacious and clean. Check in was easy and the staff was very friendly and helpful. Breakfast was excellent as was the serving staff there. It’s a 5-10 minute walk to the hotel, but we found a dirt path off the road that we enjoyed walking on. The street is narrow and cars drive fast so we avoided that as much as possible. There was supposed to be a beach we could access but we never did find it from the directions given. It’s also a 15 min walk to town but if you buy a pass to the Melzi Garden, you can walk through there during the day and enjoy a gorgeous view of the lake and gardens and avoid walking on the road.
於 2023 年 5 月住了 3 晚